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Consumer Banking

New ways to engage with customers—and attract new ones—continue to emerge, and staying in-the-know is key to every bank’s success. To help you connect, evolve and grow with your customers, explore these key areas related to banking individuals, including accessibility, lending, privacy, research on banking habits and demographics, and more.

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Get Smart About Credit

Raise teen awareness about using credit wisely through Get Smart About Credit. Register for access to presentation guides on identity protection, paying for college, money management, careers in banking and more.

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ABA Resources

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Key Fact

Inforgraphic on how much Americans trust their banks
Americans Are Happy with their Banks and Trust Banks Most to Keep their Information Safe
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Q2: Virtual Banking Platform

The Q2 unified digital banking platform enables banks to extend their brand, grow their business and engage their account holders anytime, anywhere, via any device.

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Consumer Banking Regulatory Proposals

Our Experts

Shelly Loftin

SVP, Retail Banking, Lending & Payments

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Dan Smith

SVP & Executive Director, Card Policy Council

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Mike Townsend

(202) 663-5471

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