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Mortgage servicers handle the day-to-day administrative tasks of home loans, including receiving payments, sending monthly statements and managing escrow accounts.

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ABA has consistently expressed concern that the CFPB’s Mortgage Servicing Rules are unnecessarily complex and burdensome, and impede the ability of banks to provide high-quality servicing to borrowers in the communities they serve.

ABA Resources

Policy Analysis & Advocacy Efforts

Servicing Regulatory Proposals

Our Experts

Rod Alba

SVP, Real Estate Finance/Sr. Reg Counsel, Housing Policy, Mortgage Finance & Regulation

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Shelly Loftin

SVP, Retail Banking, Lending & Payments

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Sharon L. Whitaker

VP, Commercial Real Estate & Finance, Housing Policy, Mortgage Finance & Regulation

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