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ABA: The American Bankers Association
Banking Topic

Servicing

Mortgage servicers handle the day-to-day administrative tasks of home loans, including receiving payments, sending monthly statements and managing escrow accounts.

Related Topics

ABA has consistently expressed concern that the CFPB’s Mortgage Servicing Rules are unnecessarily complex and burdensome, and impede the ability of banks to provide high-quality servicing to borrowers in the communities they serve.

Promoting Homeownership Opportunities for All

ABA and its member banks believe everyone in this country should have the chance to own a home. Working with a range of stakeholders, ABA supports a number of specific policy changes that could remove some of the barriers standing in the way, especially in underserved communities.

See ABA's efforts

Participate in the COVID Help for Home Initiative

ABA and several industry and community groups are offering access to ready-to-use materials educating consumers on their mortgage relief options. Materials are free to members and fully customizable.

Access the Toolkit

Mortgage Subservicing 

Midwest Loan Services offers residential mortgage subservicing to meet bankers’ and borrowers’ needs. This competitively priced alternative to in-house servicing provides customers with seamless service while reducing banks’ regulatory compliance risk. ABA members benefit from special pricing.

Explore the Solution
Servicing Regulatory Proposals

Our Experts

Rod Alba

SVP, Real Estate Finance, Mortgage

Contact Rod

Shelly Loftin

SVP, Retail Banking, Lending & Payments

Contact Shelly
Sharon Whitaker

Sharon L. Whitaker

VP, Commercial Real Estate & Finance, Mortgage

Contact Sharon

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