Mega Bank Products with Community Bank Service

As its region’s largest locally owned institution, Banterra Bank is known for mega-bank products and services with quick local decisions and the personal service of a community bank. It constantly strives for an exceptional customer experience, exemplified by its specialty lending services and approach to commercial and consumer banking.

It’s also had CSI’s support for over 40 years. Banterra partnered with CSI in October 1981 (just six years after its founding) to further its mission of serving its customers and community. Chief Information Officer Kim Drone was there from the beginning and reflects fondly on how that partnership has evolved. “CSI has been a very good business partner for us,” she says. “The bank has grown, and as we’ve grown, CSI has grown. I like to say that we’ve grown together.”

That statement is no exaggeration. Just as CSI has expanded to serve a wide range of financial institutions nationwide, Banterra’s storied history is replete with acquisitions, expansion into new markets and a relentless pursuit of innovation. What started with a single branch in Southern Illinois with $11 million in assets now extends into Arizona, Illinois, Indiana, Kentucky, Missouri and Utah.

Today, Banterra Bank has approximately $3 billion in assets and 40 branches, and sits in the top 5% of Illinois chartered banks. Drone attributes much of that success to its CSI partnership: “Our growth and progress have been tied to CSI because CSI has been our core and provided the services we need to allow ourselves to grow our customer base.”

Read the industry insight