A subsidiary of First National of Nebraska, FNBO is a sixth-generation, family-owned bank operating nearly 100 branches across seven states. In 2020, the bank was ranked “Highest in Customer Satisfaction with Retail Banking in the Midwest” by J.D. Power. For this case study, we spoke to executives in the bank’s ATM operations and deposit product divisions, who participated in selecting NCR as their ATM as a Service provider and were part of the team that implemented the solution.
