Workforce Excellence

ABA is committed to fostering a workplace where each employee is valued, supported, and recognized for their contribution to effectively serve our members. Research shows that workforces comprised of individuals with a wide range of experience and expertise drive innovation, excellence, and economic growth. Our goal is to build the very best workforce and workplace at ABA, and to help our member banks do the same.

Banks need highly dedicated, talented and trained staff to meet the evolving needs of the customers and communities they serve. Every bank should assess its workforce development programs and strategies to ensure they comply with the law, while prioritizing the hiring, development and advancement of the most qualified individuals. Creating work environments where employees thrive fosters higher productivity, consistent achievement of organizational goals, enhanced customer satisfaction and community impact.

Key considerations for attracting talent and building a strong workforce include: 

• Clearly communicating the company’s mission and goals 
• Fostering open and transparent communication 
• Empowering and engaging employees 
• Providing ongoing training and development 
• Cultivating a culture of collaboration and accountability to drive team success 

If your bank is looking to build a competitive, forward-thinking workforce that helps drive success today and into the future, ABA is here to assist with resources, expertise, training and peer networking opportunities to help achieve these goals.