95% mobile check acceptance rate. 40% surge in user adoption. These are just some of the results Equitable Bank of Toronto achieved 4-months after selecting Alogent's Mobile Deposit Services (MDS), a fully-hosted mobile check acquisition and processing platform.
It is no secret to financial institutions that staying competitive means keeping products and services reliable and ahead of trends in consumer preferences. Real life however, is rarely that simple. Equitable Bank of Toronto, including its EQ Bank digital banking service, was in such a position – trying to strike the right balance between delivering reliable mobile based check capture abilities, while finding a cost-effective solution to replace what they had been using.