Joanna Shapiro

As chief member engagement officer, Joanna Girardin Shapiro leads a multi-disciplined team in executing effective engagement strategies to promote ABA membership, growing relationships with banks of all sizes, ensuring the relevance and member value of products and services, and managing efforts focused on innovation, new product development, and a forward-looking view toward trends impacting the industry.

Prior to joining ABA in February of 2024, Joanna spent more than 12 years at Bank of New York Mellon, where she most recently served as managing director and segment head for the US Federal Government, Document Custody and Public Finance within BNY Mellon’s Corporate Trust division working with banks of all sizes. In that role, she was also president of Colson Services Corporation, a wholly owned subsidiary of the bank, and managed the division’s Financial Institutions group. Prior to joining BNY Mellon’s Corporate Trust division, she was a senior client executive for Global Client Management’s US Federal Government practice, responsible for creating and executing new business growth strategies across the entire enterprise.

Before joining BNY Mellon, Joanna’s previous roles included being managing partner of a boutique advisory firm specializing in housing and bond finance and serving as Vice President of structured finance sales at Deutsche Bank.

Shapiro is a past faculty member at Georgetown University and most recently taught Real Estate Capital Markets. She serves on the National Advisory Board for the Georgetown University Master’s in Real Estate program, National Housing Conference’s National Advisory Council and on the Executive Committee of the Cameron Kravitt Foundation. She is also a Past President of Women in Housing and Finance.

She has degrees from the University of Michigan and Georgetown University and completed graduate certificates programs at Vanderbilt University Law School and the University of Cambridge Judge Business School.