Elder Fraud Prevention Summit | Financial Crimes Enforcement Conference

8:30 AM – 9:10 AM

Registration and Breakfast

9:10 AM – 9:30 AM

Welcome

9:30 AM – 10:15 AM

Red Flags, Real Risks: Spotting Elder Financial Exploitation

Perpetrators of elder financial exploitation may be trusted individuals within the victim’s inner circle or complete strangers. Understanding the tactics criminals use to target older adults is essential to safeguarding this vulnerable population. Drawing on real-world case studies and expert insights, you’ll learn how to recognize red flags, identify scams, and respond effectively to suspected cases of elder financial exploitation.

10:15 AM – 11:15 AM

Scammers, Seniors & the Science of Deception

Explore the intersection of aging, cognition, and susceptibility to financial scams. Experts will delve into the neurological and psychological changes that occur as people age, shedding light on how these shifts can affect perception, judgment, and decision making. The session will also examine real-world implications, including susceptibility to fraud and prevention strategies.

11:15 AM – 11:30 AM

Coffee Break

11:30 AM – 12:30 PM

Breaking the Scam Spell

Criminals are weaponizing trust — once trust is established, breaking it can be difficult. Telling customers they’re being scammed is often not enough to change their mind. Santander Bank found a breakthrough approach: They launched a specialized team trained in behavioral psychology to counter criminals’ tactics and protect customers. The result? Millions saved by their U.K.-based arm. Learn how they successfully disrupted scammers’ tactics — and how your bank can do the same.

12:30 PM – 1:15 PM

Lunch

1:15 PM – 2:15 PM

Navigating the Double-Edged Sword: AI, Fraud and Banking

Artificial intelligence is rapidly transforming fraud detection at financial institutions. But as banks and fintech’s deploy AI to protect customers, fraudsters are harnessing the same technology to carry out increasingly sophisticated attacks. This session explores the evolving landscape of AI-driven fraud, the ethical and operational risks, and how financial institutions can balance innovation and security.

2:15 PM – 3:00 PM

Elder Financial Exploitation SARs and Enforcement Actions

Financial institutions are key players in detecting and reporting elder financial exploitation, but you may wonder what happens after you file a SAR, and how SARs can be used to help. This session brings together a former FinCEN official who has worked to get elder financial exploitation SARs into the right hands, and a seasoned detective who uses SARs as a critical investigative tool. You'll hear about how your SARs can help both federal and state law enforcement, and gain practical insights to help you craft clear, concise, and informative SARs as well as highlight important distinctions between elder financial exploitation thefts and scams. Learn about key indicators, structuring narratives effectively, and ways to include critical details to help law enforcement act. Whether you’re new to SARs or looking to refine your approach, this panel will strengthen your ability to report elder financial exploitation with clarity and confidence.

3:00 PM – 3:15 PM

Snack Break

3:15 PM – 4:00 PM

Making Cross-Sector Collaboration Work

Safeguarding older customers from financial exploitation is a team effort — and banks play a key role. This dynamic session will explore how banks can work hand in hand with law enforcement, adult protective services, and other financial institutions to stop fraud. Discover practical ways to strengthen partnerships and share information. Walk away with tactics to boost your impact and better protect your older customers.

4:00 PM – 5:00 PM

Guardians at the Gate: Empowering Staff to Spot and Stop Scams and Financial Abuse

Protecting customers starts from within. Explore how strong employee training programs and effective governance structures can empower financial institutions to detect and prevent elder financial exploitation. Learn how to build a culture of vigilance, ensure accountability, and equip staff with the skills they need to spot red flags. Walk away with actionable strategies to strengthen your internal defenses and lead with confidence in the fight against financial abuse.

5:00 PM – 6:00 PM

Networking Reception