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Find ways to solve your toughest challenges with solutions from Annual Convention.

Explore 20 Knowledge Sessions that will allow you to focus on the issues that matter most to you and your bank, and network with senior bank leaders who feel the same. Future-proof your organization by optimizing profitability and implementing innovation. Master leadership and talent management and find new ways to enhance customer experience.

Knowledge Sessions run in concurrent blocks. Bring your team and send them to different sessions to get the most robust ROI out of your time in Charlotte.

“Great event - I struggled to select just one of the multiple concurrent sessions.”

– Past Attendee

2025 Knowledge Sessions

  • Tues, Oct. 21

Mon, Oct. 20

10:30 AM – 11:15 AM

Future-proofing Payments: Why Banks Should Embrace Next Generation Payment Hub Technologies

Staying competitive requires more than just traditional banking practices in today's evolving 24/7 payment landscape. In this session, we will discuss the critical need for banks to implement next-generation payment hub solutions. With these technologies, banks will remain at the forefront of innovation for their customers, ensuring your institution not only survives but thrives in the modern financial ecosystem.

Open Banking, Real Results: How Community Banks Can Compete, Win and Grow

As regulations evolve and customer expectations rise, open banking offers regional and community banks more than just a compliance mandate. This session explores how embracing first-party data access and secure API-based infrastructure can deliver immediate value. With concrete examples and insights, attendees will gain a practical roadmap to move beyond checking the box on 1033 and toward meaningful differentiation in a competitive landscape.

Balance Sheet Management: A Comprehensive Approach

This interactive session helps participants understand how other banks approach balance sheet management, including liquidity management, net interest margin, cost of funding and managing influence. Learn from up-to-date peer data, performance metrics including net interest margin and investment yield. Master using varied data and other information to evaluate your institution, improve risk/reward decision making and promote profitability.

11:30 AM – 12:15 PM

Building a Successful and Sustainable Talent Pipeline for Your Bank

Banks need talented, dedicated, highly trained staff to meet the evolving needs of the customers and communities they serve. For 25 years, Year Up United has been an industry steward of skills-first practices to transform the way banks find, hire and grow their talent. Learn how Year Up United equips young people with technical and professional skills and how banking partners are benefiting from its training and hiring resources. Additionally, hear from an alum whose banking career was transformed by the program.

Harnessing the Power of Data Analytics

Banks can't afford to guess when it comes to performance. Banks need data that is easily accessed, provides real-time insights, key metrics and trends that inform decisions and uncover opportunities for growth. Discover how banks are using data to unlock organizational insights and get a more comprehensive view of customers that can help tailor products and services to meet their needs.

Tues, Oct. 21

10:30 AM – 11:15 AM

Innovate or Stagnate: Building a Culture and Strategy for Bank Success

Community banks risk losing relevance as customer expectations evolve and competitors innovate faster. This session showcases how a $15B bank maintained its edge through an internal innovation center and customer-focused strategies. Attendees will discover how to assess their innovation readiness, implement practical ideas like hackathons and tie innovation to revenue growth. A bank executive will share how these efforts translated to an 82% industry leadership rating and tangible financial gains.

Navigating Cyber Risks in Turbulent Times

Addressing cybersecurity risks with increasing reliance on third party providers is integral to innovation. Discover best practices in balancing risks including anticipated changes in quantum computing, creating a nimble and responsive cyber aware risk culture, securing the right cyber insurance policy and capitalizing on the right cyber risk management framework in a post-FFIEC cybersecurity assessment tool era.

11:30 AM – 12:15 PM

The Future of Banking: Why Banks Continue to Bet on BaaS

Due to heightened regulatory scrutiny, the BaaS and fintech space has changed rapidly with increased caution and strategic investment. Learn about the opportunities realized from BaaS programs through bank-led case studies, including how banks can set up a BaaS program and remain compliant and how they position financial institutions for long-term success through real life examples. 

Interest Rate Strategies to Navigate a Sea of Uncertainty

Panelists will provide insights on the Federal Reserve’s monetary policy strategy review, strategies for staying agile in a shifting environment and will examine the outlook for interest rates amid economic, trade policy and geopolitical uncertainty.

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Check back for new and added sessions. All are subject to change.

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Keep Me Informed

Get updates on ABA Annual Convention as we develop this year's program. Contact Traci Leiva if you have any questions.