2023 Innovation Forum | Annual Convention

SUNDAY, OCTOBER 8, 12:00 - 5:00 PM

Lunch will be provided.

RE:Think Innovation®
Learn a proven framework to demystify and systemize the innovation process, and discover why inspiration needs to leave the conference room and go out into the world. Leave feeling confident about introducing a new culture of innovation where people are skilled at developing new ideas, know how to make good ideas better and deliver inspired outcomes.

• Carla Johnson, Innovation Architect and Author, RE:Think Labs

Peer Exchange – Innovation Trends in Banking
Hear what major think tanks and experts deem the top innovation trends in banking, compared to what attendee survey results show as bankers’ innovation priorities. This will be followed by peer discussion among bankers about near-term priorities and innovation plans.

Technology Deep Dive – Automation

Automation is an innovation that banks of all sizes are exploring to streamline processes, reduce costs and, ultimately, have employees work on higher value items. During this session, we will discuss automation – what it is, automation techniques, where it is used and some of the solutions that are in market.

Peer Exchange – Solving Operational Challenges
Engage in table discussions with your peers on topics raised in the participant survey about operational challenges and possible remedies and best practices to address them. Topics will be assigned to tables to discuss with a time limit.

Innovation in Practice – Case Study and Best Practice Panel
Hear from bank colleagues who have made strides in innovation at their banks. Panelists will talk about their experience, including how they overcame challenges and worked collaboratively across the bank to get an idea through implementation. They will also share best practices to encourage a culture of innovation at banks.

• Matthew Maxey, Innovation, Synovus
• Grace Pace, Senior Vice President, Digital Banking, Quontic Bank
• Jay Prokupek, Chief Digital Officer, Bank of Ann Arbor
• Ryan Miller, Vice President and Senior Counsel, Innovation Policy, Innovation, American Bankers Association

Growth Hacking for Retail Banks
Explore the application of growth hacking, a resource-light and cost-effective strategy made famous by start-ups to ignite acquisition and retention. Learn how to prioritize growth hacks, conduct tests, define key actions and plan for scale. Gain tools to generate growth in highly competitive environments under tight resource constraints using smart, unconventional approaches.

• Christoph Stegmeier, Senior Partner, Simon-Kucher & Partners
• Leonie Kriett, Senior Director, Simon-Kucher & Partners