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ABA Annual Convention

Program | Annual Convention


Overall Schedule

  • Sunday, October 2

  • Monday, October 3

  • Tuesday, October 4

Sunday, October 2

7:00 AM – 7:00 PM

Registration Desk Open

6:00 PM – 7:30 PM

Opening Reception

Monday, October 3

7:00 AM – 6:00 PM

Registration Desk Open

7:30 AM – 8:00 AM

Power Breakfasts

7:30 AM – 8:00 AM

Continental Breakfast

8:00 AM – 9:30 AM

General Sessions

9:30 AM – 10:30 AM

Networking Break in THE HUB

10:30 AM – 11:15 AM

Knowledge Sessions

11:30 AM – 12:15 PM

Knowledge Sessions

12:15 PM – 1:15 PM

Power Lunches

12:15 PM – 1:15 PM

Guest Program

1:15 PM – 1:45 PM

Dessert in THE HUB

1:45 PM – 2:45 PM

General Session

2:45 PM – 3:45 PM

Networking Break in THE HUB

3:45 PM – 5:00 PM

General Session

5:00 PM – 6:30 PM

Reception in THE HUB

Tuesday, October 4

7:00 AM – 1:30 PM

Registration Desk Open

7:30 AM – 8:00 AM

Power Breakfasts

7:30 AM – 8:00 AM

Continental Breakfast

8:00 AM – 9:30 AM

General Session

9:30 AM – 10:30 AM

Networking Break in THE HUB

10:30 AM – 11:15 AM

Knowledge Sessions

11:30 AM – 12:15 PM

Knowledge Sessions

12:15 PM – 1:30 PM

General Session
Lunch Provided

1:30 PM – 2:00 PM

Closing Reception

Knowledge Sessions

These tracks allow you to focus on the issues that matter most to you, and network with senior banking leaders who feel the same. 

  • Leadership/Workforce

  • Customer Experience

  • Innovation

  • Profitability


Delve into workplace culture, DEI, hybrid and return-to-work strategies, succession planning, talent recruitment and retention and more.

Who Should Attend: CHRO/Bank Directors

Attracting and Retaining Great Talent

It is an unprecedented time for US Employers, where all are facing labor shortages and challenges with attracting and retaining talent. In this interactive presentation, we will discuss why employees are leaving, best practices for competitive pay programs and strategies for finding and keeping great talent.

Emerging Leaders: Banish Burnout

Reacting to stressors is a normal human reaction. Embrace a methodology and supporting toolkit to help you uncover your behavior patterns in response to stress. Learn how to interrupt negative thoughts and replace them with positive thoughts and outlook, and discover ways to manage and prevent both personal and organizational burnout.  

  • Janice Litvin, Author, Banish Burnout Toolkit 

Fostering a Culture of Innovation

Impactful organizations have a clear vision for growth, champion team diversity, prioritize problem solving and embrace a continuous improvement methodology. Learn how financial institutions can tune their company culture to retain and develop employees, improve brand recognition, spur rapid growth, ensure profitable business performance and drive impact. 

  • Anthony Morris, SVP, Banking Strategy & Customer Advisory, nCino
  • Shane Westra, Chief Product Officer, SimpleNexus

How to Attract and Retain Top Female Earners

Forty-four percent of women in the United States are the primary breadwinners for their families, up from 31% just a few years ago. Learn how to conduct a business assessment that uncovers your institution’s strengths and challenges in serving this demographic, and how to approach a strategy with nuance. Discover how better serving female earners can increase your bank’s revenue and deposits.

Customer Experience

Focus on the digital customer experience, banking your brand, social media, generational wealth transfer and more.

Who Should Attend: CIO/CMO/CDO

Calculating the Benefits of Branch Modernization

According to a recent IDC study, branch modernization projects involving interactive kiosks and cash recyclers generate measurable and significant improvement in staff efficacy, onboarding, increased revenue, and higher customer and staff satisfaction rates. Join us for a number-packed review of branch modernization projects and real world results.

  • Gina Bleedorn, Chief Experience Officer, Adrenaline Agency
  • Terry Johnson, Director, Advisory Services, Fiserv

Navigating Changing Client Relationships and Customer Engagement

Working with customers as they plan for their future and build their legacy is a natural extension of existing banking relationships, and a golden opportunity for banks to deepen customer connections. Get an overview of how banks can bring financial planning to their customers, and position themselves as trusted advisors.

  • Roger Hu, Senior Managing Partner, Gartner
  • Denis Walsh, President & CEO, Money Concepts

Thriving in the Fintech Future

Fintech providers continue to disrupt the community banking space. Explore how today's community bankers can think about future-proofing their place in the industry by laying the groundwork to stay viable. Learn considerations for strategically preparing for partnerships with fintech firms, what it means to be a direct bank or sponsor bank, and the changes in IT infrastructures, staff and product offerings banks may need to implement to succeed.

  • Sarah Fankhauser, President and CEO, Data Center, Inc.
  • Tanna Faulkner, SVP, Digital Channels, Data Center, Inc.

Top 5 Ways to Boost Growth

Customers want relevant product suggestions in real time. Forward-leaning banks are capitalizing on their greatest asset, customer data, to deliver personalized experiences. Learn how the power of embedded finance and banking as a service can help your bank achieve sales growth and rapidly create new financial products while reducing costs.

  • David Gibbard, Head of Cyberbank Digital Delivery, Technisys
  • Michael Haney, Head of Digital Core, Technisys


Discover developments in AI, cybersecurity, ransomware, risk management, crypto and bitcoin, payments and more.

Who Should Attend: CFO/CRO/CIO/Bank Directors

A Transformational Approach to Payments

People don't necessarily care about how their money is transferred, they care about how fast it happens, how safe it is, and how much it costs. Financial institutions risk falling behind payments disruptors like Amazon and Square. In this session, learn about a new target-operating model that can move your bank from table stakes to transformation, resulting in improved revenue, cost efficiencies and client delight.

  • Matthew Friend, Vice President, Real Time Payments & Open Banking Lead, Visa 
  • Christopher E. Richards, First Executive Vice President, Chief Banking Services Officer, Cape Cod Five Cents Savings Bank
  • John Venzon, Managing Director, Technology Solutions Group, Cornerstone Advisors
  • Moderator: Steve Kenneally, Senior Vice President, Payments, American Bankers Association


Discuss lending, deposit pricing, capital and liquidity, interest rates, M&A, channel optimization and more.

Who Should Attend: CFO/CLO/Bank Directors

Balance Sheet Strategies in an Age of Uncertainty

Learn about the four strategies for balance sheet success. First, deposit pricing that retains relationships. Then, close the gap between loans and deposits—that means growing loans faster than deposits. Keep in mind that what happens on the Fed’s balance sheet affects your deposits, and remember the yield curve and bond portfolio.

  • Frank Farone, Managing Director, Darling Consulting Group
  • Ethan M. Heisler, CFA, Senior Bank Strategist, KBRA 
  • Kamal Hosein, CFA, Managing Director, Strategy and Analytics Group, Stifel
  • Steve Kinner, Senior Managing Director, IntraFi Network
This program is subject to change. Please bookmark this page to check for continuing updates. Read ABA Conference and School Policies to help answer additional questions.

Keep Me Informed

Get updates on the Annual Convention as we develop this year's program. Contact Traci Leiva if you have any questions.