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Program | Conference for Community Bankers

2022 Program

We’re working on this event’s program. To see the types of sessions you can expect, check out the past program.

2021 Program

  • General Sessions

  • Leadership

  • Technology

  • CRE Lending

  • Payments

General Sessions

On-Demand

The View from Washington

From the industry's pandemic response to the change in administration, ABA’s President and CEO shares his outlook for the banking sector and policy priorities in the year ahead.

  • Rob Nichols, President and CEO, American Bankers Association

On-Demand

Federal Reserve Board Governor Michelle Bowman on the Outlook for Community Banking

Gov. Miki Bowman, who holds the community bank seat on the Federal Reserve Board, will share her views on the challenges and opportunities facing community banks given the evolving COVID-19 pandemic. She delivers opening remarks and then joins ABA President and CEO Rob Nichols for a lively discussion of current issues facing community bankers.

  • Hon. Michelle Bowman, Board of Governors, Federal Reserve System, Washington, DC
  • Rob Nichols, President and Chief Executive Officer, American Bankers Association, Washington, DC

On-Demand

The Power of Magic

Earvin ‘Magic’ Johnson is known for his storied career in the NBA as both a great player, and former president of operations for the Los Angeles Lakers. On top of his athletic notoriety, Magic is a driven and successful entrepreneur—committed to supporting ethnically diverse and underserved communities. Hear from the MVP himself on what it takes to truly make an impact.

  • Earvin ‘Magic’ Johnson, Five-Time NBA Champion, Hall of Famer, Entrepreneur 
  • James Ballentine, Executive Vice President, Congressional Relations, American Bankers Association

On-Demand

Five Forces Shaping the Banking Industry in the Next Decade

Ranked among the top fintech influencers globally, Shevlin is managing director of Fintech Research for Cornerstone Advisors, and author of Smarter Bank and the Fintech Snark Tank blog on Forbes. Hear Shevlin’s expert take on the five forces that will shape banking in the coming decade: AI, big tech , cryptocurrency, data and embedded finance. 

  • Ron Shevlin, Managing Director of Fintech Research, Cornerstone Advisors

On-Demand

The Stars in My Soul: My Unlikely Journey Through Space and Time

Dr. Hakeem Oluseyi overcame incredible challenges to become a world-renowned astrophysicist, and the former Space Science Education Lead at NASA. In this session, Hakeem will inspire you to chase impossible dreams, fight for what you want, and reach out to others. Join to learn about his scientific research and his journey.

  • Dr. Hakeem Oluseyi, Astrophysicist and Former Space Science Education Lead for NASA 

On-Demand

CoreConnection

Core providers are central to a bank's ability to service their customers, offer products, innovate and compete. Take advantage of this exclusive meeting to preview demos from core providers worldwide in one convenient location. This is a unique opportunity to learn about multiple core providers, and understand how each might fit into your bank's core strategy and discover how their products and services can meet your bank's competitive needs.

On-Demand

Spark! Celebration

Spark! is fast, fun and focused. Take in five-minute, rapid fire presentations from your banking colleagues that are inspiring and provocative. Each presenter has 20 slides, 15 seconds per slide—when we say fast, we mean fast!

Leadership

On-Demand

Organizational Agility and the CFO: Finance Leading From the Front

A changing world requires new ways of working. Ways that are smarter, faster and more agile than ever before. But how do you ensure your organization is built for where the world is going and not for where it has been? Join Andy Davidson, Workday’s Global Head, Financial Services Go-to-Market to understand how you can stay agile in the face of change.

  • Andy Davidson Global Head, Financial Services Go-to-Market

On-Demand

Evolving the Community Bank Operating Model

Community banks are integral to the well-being of the communities they serve. The emergence of fintechs has disrupted the way community banks do business, and by extension, altered the expectations of their customers. Join this session to explore how community banks can establish a new identity as commerce hubs—using tools that will help them acquire new customers, increase revenue from existing customers and ensure their balance sheets are more resilient.

  • Sunil Sachdev, SVP and General Manager, Community Bank Segment, Fiserv 

On-Demand

Dynamic Capital Planning to Improve Performance

Community banks for generations have served as anchors of local economies, but continue to face competitive pressure from large legacy banks and new technology companies. Only those community banks willing to transform to meet the needs of modern consumers in today’s digital economy will survive and thrive. This session will break down some of the key components of digital transformation and provide some perspective on the question “what does digital transformation really mean for a community bank?”

  • Dave Koch, Managing Director, Abrigo

On-Demand

Managing Credit Risk in the New Normal

The COVID-19 outbreak has had a significant effect on banks and loan portfolios. This session will give an overview on the current credit risk environment—including trends, expectations and regulatory developments, while offering key tips for managing credit risk.

  • John Bourquard, Principal, BKD

On-Demand

Lessons Learned from COVID-19 

Most banks have stayed open and stood strong during the challenging times brought upon businesses and consumers by COVID-19 and the related economic fallout—but it was, and still isn’t easy. Get a legal perspective on lessons learned so far on disaster preparedness, the transition to digital banking and managing regulatory expectations.

  • Samantha Kirby, Partner, Goodwin 

  • Matt Dyckman, Counsel, Goodwin 

  • Steven Tsimbinos, General Counsel and Executive Vice President, OceanFirst Bank

On-Demand

Fending off Disaster: The Role of Vendor Management in Business Continuity Planning

The responsibilities of risk managers, business unit and compliance managers vary at every financial institution. Even so, there is sure to be overlap in duties—ensuring everyone a part to play in the planning process. This session will explore how to structure leadership to facilitate successful collaboration among compliance, IT and marketing decision-makers to aid in risk management.

  • Michael Carpenter, CAMS, NCRM, NCCO, Vice President, Risk Management, Ncontracts

On-Demand

Growth Strategies: Planning for Challenges and Staying Ahead

Now is the time to capitalize on growth opportunities for your bank. Financial institutions that execute a growth strategy without fail are more likely to succeed in challenging economic climates. Based on bank data from the 2008 financial crisis, this interactive session will provide you with actionable strategies to implement at your bank—so you can move forward with certainty.

  • Sean Payant, Chief Consulting Officer,  Haberfeld

On-Demand

Seven Ways Top Banks are Seizing Opportunities in the Current Environment

Covid-19, excess liquidity, record low interest rates, limited loan demand and loan loss, a flood of deposits and continued digitization are just a few environmental factors driving how bankers are thinking about managing their balance sheets. Today’s environment is causing bankers to reexamine how they operate, including reassessing business lines, evaluating funding sources, and revisiting customer acquisitions strategies.

Despite many operating challenges, banks today are being presented with a unique opportunity to increase flexibility and nimbleness of their liability management strategy, all while maintaining a low cost of funds (today and in the future). Learn how banks can take full advantage of today’s environment to acquire valuable customer relationships and build a fortress balance sheet for tomorrow.

  • Dave Koch, Managing Director, Abrigo 

  • Matt Pieniazek, President, Darling Consulting 

  • Rob Blackwell, Chief Content Officer, IntraFi Network 

  • Steve Kinner, Senior Managing Director, IntraFi Network 

On-Demand

Reimagine ALCO

In this challenging time for our industry, ALCO decisions hold even more weight—and will have monumental lasting effects. During this session, delve into strategies and case studies to prepare for balance sheet challenges ahead. Share ideas to transform ALCO from a dreaded meeting into a profit center for all.

  • Joe Kennerson, Managing Director, Darling Consulting Group  

On-Demand

Growing Deposits with a Digital Bank

Midwest BankCentre historically grew through traditional means—that is, until it launched a state-of-the-art digital branch. Within its first year, Rising Bank gathered over $130 million in new deposits. In this session, learn how the winner of the 2020 Celent Model Bank Award for Community Banking Transformation used a digital bank to grow its deposit base, and support its continued growth.

  • Dale Oberkfell, President and Chief Financial Officer of Midwest BankCentre, President of Rising Bank 

  • Lee Wetherington, Director of Strategic Insight, Jack Henry & Associates

On-Demand

Effectively Understanding Cannabis Risk and Opportunity

It’s time to update your institution’s cannabis policies and procedures. In today’s market, blanket “no marijuana” policies are increasingly unrealistic, and potentially risky—both from unmitigated risk and opportunity cost perspectives. In this session, discover the various types of cannabis, and learn the legal and regulatory risks and opportunities for each. 

  • Steven Kemmerling, Chief Executive Officer, CRB Monitor 

  • Rob Rowe, Vice President and Senior Counsel, Regulatory  Compliance and Policy, American Bankers Association 

On-Demand

Aaron Silva Helps Bankers Become Lions in Core IT Negotiations

When it comes to digital transformation strategy, where do you start? Hear about the technological and contractual barriers to success, and hear what other banks have done to overcome them—such as omni-channel and mobile first banking. Be guided through a history of Core IT suppliers, and gain actionable next-steps.

  • Aaron Silva, President, Paladin fs, LLC  

On-Demand

Identify Borrower Resilience to Enhance Lending Strategies

Economic downturns create unique challenges for lenders seeking to contain loss exposure while safely acquiring new business. Learn to more precisely measure borrower resilience, and gain new insights from FICO® Resilience Index Research and early adoption.

  • David Binder, Senior Principal Consultant , FICO

On-Demand

Strategy in a World of Uncertainty

We live in an uncertain world, yet most organizations strategize for predictable outcomes. This session will introduce strategy that embraces external uncertainties instead—and explain how to use them as a source of superior opportunities and profit. Learn to leverage future scenarios to craft an agile and adaptive strategy that will succeed no matter what the future holds.

  • Roch Parayre, PhD, Founder and Chief Executive Officer, Strategique

On-Demand

The Future of Liability Management

Despite the excess liquidity, record low interest rates, limited loan demand and loan loss, digitization and the surge of deposits in 2020, banks today are being presented with a unique opportunity to become more flexible and in their liability management strategies—all while maintaining a low cost of funds. Learn how banks can take advantage of this environment to acquire valuable customer relationships.

  • Dave Koch, Managing Director, Abrigo 

  • Matt Pieniazek, President, Darling Consulting 

  • Rob Blackwell, Chief Content Officer, IntraFi Network 

  • Steve Kinner, Senior Managing Director, IntraFi Network

On-Demand

Building Franchise Value by Boosting Residential and Digital Lending

The fallout from COVID-19 magnified concerns about the community bank model—questioning whether banks have the capacity to meet shifting demands. During this session, hear our speakers unpack the cost structure for community bank mortgage operations, and identify practical solutions for sustaining efficient, profitable residential lending opportunities.

  • Moderator: Paul C. Katz, Managing Director, Promontory MortgagePath LLC   

  • Gene Ludwig, Founder and CEO, Promontory MortgagePath LLC  

  • Tom Finnegan, Principal, STRATMOR  

  • Greg Lovell, CEO, Idaho First Bank, McCall

On-Demand

The Power of Humanizing Banking: Why Personalized Experiences Work

How can banks balance low value yet necessary transactions, and high value advisory solutions—all while facilitating a “channel of comfort” for clients? Join this session to better understand why and how to humanize the engagement experience for your current and prospective customers.

  • Elissa Riddell, Head of Marketing, Coconut Software 

On-Demand

Prepare to Battle Ransomware Attacks

Learn to identify cyber security risks to protect your bank, and customers, from harm. Hear insights on the current state of affairs surrounding ransomware attacks—and how the insurance industry is responding.

  • Lisa Micciche. Assistant Vice President, American Bankers Association Insurance Services 

  • Otto Elkins, Senior Attorney, American Bankers Association Insurance Services 

  • Paul Benda, Senior Vice President, Risk and Cyber Policy American Bankers Association   

On-Demand

Creating Effective Marketing Strategies through Data Analysis

With increasing competition and limited budgets, wasted time and dollars are not something banks can afford. Learn how one bank quadrupled its checking applications without adding a single cent to its marketing budget.

  • James Pannos, President, Pannos Marketing

  • Melanie Coleman, Manager, Media & Strategy, Pannos Marketing

On-Demand

Economic and Financial Market Outlook for 2021

Between rising COVID-19 cases, vaccine roll-outs and a new administration in Washington, the economy is at a crossroads. In this session a former chief economist at the President’s Council of Economic Advisers will discuss which sectors will outperform and underperform in 2021.

  • Robert Wescott, PhD, President, Keybridge Research 

On-Demand

The Life Cycle of a Bank Merger

Get an overview of the current M&A landscape, followed by a discussion of the steps involved from the perspectives of both buyers and sellers. Join this session to delve into common financial analyses in a bank merger life cycle, and the documentation involved at each state of the M&A process.

  • Mark Kanaly, Alston & Bird

  • Kevin P. O’Keefe, Managing Director, Investment Banking, Financial Services Group

On-Demand

The New General QM Rule and What You Need to Consider

Is your bank ready for the impact of CFPB’s General QM Final Rule on your mortgage origination process? Discover the key elements your board and senior leadership need to focus on before the rule becomes effective in July. Learn from legal and bank experts how to approach documentation, verification and consideration requirements under the new safe harbor.

  • Rod Alba, Senior Vice President, Senior Regulatory Counsel Mortgage Policy, American Bankers Association

  • Suzanne Garwood, Assistant General Counsel, JPMorgan Chase  

  • Jim Milano, Member, Weiner, Brodsky, Kider, PC  

On-Demand

Maintaining Corporate Culture in a Virtual Environment

Whether in the office or teleworking in 2021, it’s essential to motivate and connect with your staff. Join this session to discuss the importance of maintaining your corporate culture, and developing recruitment and retention strategies for your staff.

  • Sharon Whitaker, Vice President, Commercial Real Estate Finance, American Bankers Association

On-Demand

Improving Net Margins in a Low-Interest Environment

With the ongoing strain on loan portfolios, interest rates and margins, community banks are experiencing a shrinking rate of earnings. A flattened yield curve, buildup of excess cash and provision expenses have significantly constrained profitability. Discuss with peers how your bank is addressing alternative revenue streams, plans to redeploy cash, earnings challenges and expense reductions as the economic fallout from the pandemic continues.

  • Joe Kennerson, Managing Director, Darling Consulting Group

On-Demand

Protecting Your Mutual Bank from Activist Stakeholders

It’s important to maintain good board records whether your bank is organized as a minority or no-stock mutual holding company or a federal mutual savings association, especially given efforts by activist investors to force conversions for their own gain. Join this session to hear from a banker and legal expert as they discuss why and how to be prepared for books and records requests.

  • George W. Hermann, President & CEO, WindsorFederal.com

On-Demand

Be Competitive with Innovation and Technology

Adapting a forward-thinking, strategic mindset towards implementing innovation and technology will help your bank remain competitive. Get insights on fintech partnership models, payments considerations and customer digital engagement, as well as educating and garnering the support of bank leadership in this session.

  • Trey Maust, Executive Chairman, Lewis & Clark Bank, Oregon City, OR 

  • Will Furrer, Chief Strategy and Marketing Officer, Q2  

  • Dave Schneider, Senior Vice President, Payments, Discover Debit 

  • Bryan Luke, Chair, ABA Banker Advisory Council and President, Hawaii National

On-Demand

Strategic Approaches to Your Core Contract

It’s important to take a strategic approach when reviewing, evaluating and renegotiating your core contract. Hear from three bank CEOs from ABA’s Core Platforms Committee regarding considerations and top issues to ponder before you begin discussions with your core provider.

  • Trey Maust, Executive Chairman, Lewis & Clark Bank

  • Howard Jaffe, President of Inland Bancorp, Inc.

  • Bryan Bruns, President and Chief Executive Officer, Lake Central Bank

On-Demand

Strategies to Retain Top Performers

Human capital is one of a community bank’s most important resources. The ability to attract and retain highly qualified talent is a top priority, made especially challenging in the current economic climate. Hear data and insights on job growth, recruiting and turnover trends. Get retention and compensation strategies to help propel your bank forward.

  • Tim O’Rourke, Managing Director, Pearl Meyer

On-Demand

Banking as a Career of Choice: Find and Keep Top Talent

In today’s dynamic job market, community banks must successfully navigate a competitive marketplace full of banks and other business to attract and retain top talent. And as our businesses evolve to meet the changing demands of our customers, so must our hiring practices, too. Hear from a seasoned executive recruiter and former community banker  key considerations for overcoming hiring challenges to attract—and hold on to—the next generation of leaders in your bank.

  • Scott Wedel, Consultant, Career1Source

On-Demand

Inclusive Leadership and Collaboration

Community bankers know that diverse viewpoints help us solve complex problems. Our experts will model what constitutes inclusive leadership and collaboration, and discuss specific tactics you can implement to improve team effectiveness. Learn how to work with internal and external stakeholders to meet regulatory and performance objectives—while ensuring all voices are heard.

  • Naomi Mercer, Senior Vice President, Diversity, Equity and Inclusion, American Bankers Association 

  • Stephanie Watson, Vice President, Professional Development, Ohio Bankers League 

  • Richard Harvey, Executive Vice President, General Counsel and Director of Compliance Risk, Beneficial State Bank 

Technology

On-Demand

Be Competitive with Innovation and Technology

Adapting a forward-thinking, strategic mindset towards implementing innovation and technology will help your bank remain competitive. Get insights on fintech partnership models, payments considerations and customer digital engagement, as well as educating and garnering the support of bank leadership in this session.

  • Trey Maust, Executive Chairman, Lewis & Clark Bank

  • Will Furrer, Chief Strategy and Marketing Officer, Q2  

  • Dave Schneider, Senior Vice President, Payments, Discover Debit 

  • Bryan Luke, Chair, ABA Banker Advisory Council and President, Hawaii National

On-Demand

Digital Transformation for Community Bank Leaders

Community banks for generations have served as anchors of local economies, but continue to face competitive pressure from large legacy banks and new technology companies. Only those community banks willing to transform to meet the needs of modern consumers in today’s digital economy will survive and thrive. This session will break down some of the key components of digital transformation and provide some perspective on the question “what does digital transformation really mean for a community bank?”

  • Chris Cox, Chief Operating Officer, Apiture  

On-Demand

Technology to Enhance Operations and Customer Service

Take a look back at 2020, and how community bankers used modern technology to support their businesses. Hear how cloud desktops, collaboration tools like Teams, Zoom, Slack and automation platforms helped them continue operating and supporting customers while working remotely—and how these changes prepared them for the future.

  • Ben Wallace, Partner, Summit Technology Group 

  • Matthew Burke, Co-President, The Cape Cod Five Cent Savings Bank

  • Larry Dorris, Chief Operating Officer, Studio Bank

  • Greg Hayes, President and Chief Operating Officer, Kish Bank

  • Patricia Husic, President and Chief Executive Officer, Centric Financial Corporation

On-Demand

Maximizing Non-Interest Income Revenue

It is more important than ever to build a healthy, recurring revenue stream for your organization. Learn best practices for making an intentional shift in strategy in order to build value through education, engagement and support.

  • Joe Myers,  President, North America, Elavon  

On-Demand

The Power of Humanizing Client Engagement

How can banks’ balance low value yet necessary transactions, and high value advisory solutions—all while facilitating a “channel of comfort” for clients? Join this session to learn how Arvest Bank is humanizing their customer experience in order to build relationships and offer more personalized engagements.

  • Michelle Fittro, Product Senior Analyst, Arvest Bank & Elissa Riddell, Head of Marketing, Coconut Software

On-Demand

Apple, Amazon, Facebook, Google—Threats or Opportunities?

The rise of big tech has changed traditional banking industry operations. Will these companies replace financial institutions, or will they facilitate partnership and vendor opportunities? Join this peer exchange to share ways to get ahead in a tech-driven landscape.

  • Facilitator: Ron Shevlin, Managing Director of Fintech Research, Cornerstone Advisors 

On-Demand

Stay Ahead of the Digital Demand

Banks have turned to digital solutions to meet their needs, and many are not returning to in-branch service in 2021. Community banks must stay competitive when it comes to technology and innovation. In this webinar, Greg Varnell, VP of Engineering for Q2’s Partner Marketplace, will tell you just how to do it.

  • Greg Varnell, Vice President of Engineering, Q2 

On-Demand

How to Optimize Your Product Offerings

With the digital shift, banks must consider how to tailor their offerings for this evolving landscape. Hear five high-level strategies for community banks looking to optimize their product mix. Learn how to strategically streamline your bank’s offerings, perfect the timing of your cross-selling efforts and reevaluate your approach to geographic pricing—all while driving value and efficiency for your institution. 

  • Raj Patel, COO & Co-founder, MANTL

On-Demand

Transformational Strategies to Tackle the New Rules of Banking

The pace of change in the banking industry has greatly accelerated due to many factors this past year.  Digital onboarding, cloud and open APIs are front of mind, net interest margins are down, and community banks are looking for new ways to increase their non-interest income. This session will cover the transformational strategies banks need to consider to tackle current challenges and create exceptional customer experiences in the future.

  • John Weinkowitz, GM Retail Banking, Community Markets, Finastra  

On-Demand

The Shift in Core Processing

Financial institutions are moving from a core-centric approach—focused on traditional core processing and ancillary products—to a more customer-centric approach that emphasizes the digital experience. Is your institution embracing digital to create seamless experiences that meet customer needs? Learn more about current trends and how your institution can create a unified, personalized customer-centric experience across all channels.

  • Shane Ferrell, Vice President , CSI  

On-Demand

Why Open Banking Levels the Playing Field for Your Community Bank

While disruptive forces may challenge the banking status quo, those same trends represent opportunities for innovation. And one of the most promising opportunities is open banking, which has the potential to complement and extend the traditional strengths of community banks. Join this session to hear how community banks can level the playing field by partnering with fintechs in order to create new revenue opportunities, deliver better customer experiences and compete effectively.

  • Virginia Heyburn, Vice President of Strategy, Fiserv 

On-Demand

The Technology Puzzle

Tune in as industry experts discuss the infrastructure that can empower banks to quickly adopt new technology and build nimble processes. Learn the importance of having a core strategy, understanding the role of third-party relationships and migrating to the cloud. 

  • Kim Kirk, Executive Vice President and Chief Operating Officer, Queensborough National Bank and Trust Company

  • Ben Wallace, Chief Executive Officer, Summit Technology Group  

  • John Epperson, Principal, Crowe

  • Moderator: Jason Henrichs, Chief Executive Officer, Alloy Labs Alliance

CRE Lending

On-Demand

Expectations of Commercial Real Estate Markets – An Economic Overview 

Commercial real estate sectors have been greatly impacted by the COVID-19 pandemic. Gain an overview of the current CRE landscape through key data analysis on industry specific segments by one of the industry’s top market analytics companies. Join to deepen your market knowledge, and improve your CRE loan portfolio management and credit offerings.

  • Robb Calhoun, CFA, Managing Director, Senior Economist, CoStar Group 

On-Demand

Meet with the Regulators: Commercial Credit Risk in 2021

Join as regulators from FDIC, OCC and Federal Reserve delve into credit risk, and address interagency flexibility statements provided during the pandemic. Gain clarity into supervisory expectations for flexible credit risk management for your CRE loan portfolio, and ensure you are prepared for your next safety and soundness exam.

  • Tyler Wiggers, Supervision and Regulation – Commercial Real Estate & Wholesale Credit Risk, Federal Reserve Board  

  • Tom Lyons, Chief,  Policy and Program Development, Division of Risk Management Supervision FDIC  

  • Beth Nalyvayko, Bank Examiner, Commercial Credit Risk Policy, OCC

On-Demand

Key Strategies for Credit Risk Management in 2021

The pandemic has impacted many commercial real estate sectors, and created challenges in asset management. Join two of the industry’s top credit managers for an active discussion on approaches to deferrals and long-term strategies in 2021, and learn to prepare for a successful safety and soundness exam.  

  • Mike Hendren, Senior Credit Officer, Pinnacle Bank

  • Barbara Hart, Senior Vice President, Credit Risk, Washington Trust Company

On-Demand

Maintaining Corporate Culture in a Virtual Environment

Whether in the office or teleworking in 2021, it’s essential to motivate and connect with your staff. Join this session to discuss the importance of maintaining your corporate culture, and developing recruitment and retention strategies for your staff. 

  • Sharon Whitaker, VP, Commercial Real Estate Finance, American Bankers Association

On-Demand

Bank Trends, C&I Growth and Market Opportunity

In this session, gain an overview of the banking industry, current market conditions, and outlooks on different industry sectors within the syndicated loan market. Be part of a discussion on risk and asset management support and ways to serve bank clients.

  • Randy Cameron , Co-head Senior Loan Bank Advisory Group, Voya  

  • David Wood, Co-head Senior Loan Bank Advisory Group, Voya  

  • Chris Wilson, CFA, Senior Client Portfolio Manager, Fixed Income, Voya 

On-Demand

Managing Credit Risk in the New Normal

The COVID-19 outbreak has had a significant effect on banks and loan portfolios. This session will give an overview on the current credit risk environment—including trends, expectations and regulatory developments, while offering key tips for managing credit risk. 

  • John Bourquard, Principal, BKD 

Payments

On-Demand

Central Bank Digital Currency (CBDC): What It Is, and What It Isn’t

The banking trade press is buzzing about central banks around the world considering the launch of digital currency. How would this work in practice? Get insights on the potential implications on the existing payments infrastructure, the banking industry and consumers.

  • Steve Kenneally, Senior Vice President, Payments, American Bankers Association 

On-Demand

The Top Ten Considerations for Real Time Payments

An ever-increasing number of banks are transitioning to real time payments, offering customers greater convenience and speed. Join two community bankers as they share the ups, downs and in-betweens of moving to a real time payments environment—and what you need to consider.

  • Moderator: Steve Kenneally, Senior Vice President, Payments, American Bankers Association

  • Christopher E. Richards, Executive Vice President, Chief Banking Services Officer, The Cape Cod Five Cents Savings Bank 

  • Kelly Burdette, Senior Vice President - Digital and Payments, Bank Independent

On-Demand

An Insider’s Look into the Debit Industry

In a time of economic uncertainty, debit has never mattered more to your cardholders. Join this session to learn about the impact of the debit industry today, and how best to put it to use.

  • James “Jim” Lumadue, Senior Manager, Business Development, PULSE, A Discover Company  

On-Demand

Faster Payments and Community Banks

The payments landscape today is composed of a myriad of choices—same day ACH, RTP, Zelle, Mastercard Send, VISA Direct and a host of non-bank options. Join this session to discuss how community banks are navigating the shifting terrain of faster payments. 

  • Edward Gross, AAP, Vice President, Endorsed Solutions, American Bankers Association 

On-Demand

Real-Time Payments – Changing the Way Customers Do Business

The RTP network continues to expand reach, with new financial institutions joining the network and an increasing transaction volume. Join this session to hear how RTP is being used to improve retail and corporate customer experiences, as well as address issues and limitations with payments today. Be inspired and find out next steps for your organization.

  • Keith Gray, Vice President, The Clearing House 

On-Demand

On The Road to Recovery: Challenges, Opportunities and Tools to Support Small Businesses Navigate and Grow in 2021 and Beyond

As we all continue to adapt and recover as consumers, small businesses have the added challenge of learning how to interact with customers and manage their business in a changed market. In this session, Visa will share resources, tools, and solutions you can use to help small businesses in your community thrive amid the pandemic and beyond.

  • Matt Baker, Head of Small Business Solutions, U.S., Visa

This program is subject to change. Please bookmark this page to check for continuing updates. Read ABA Conference and School Policies to help answer additional questions.

Keep Me Informed

Get updates on the Conference for Community Bankers as we develop this year's program. Contact Sharon Radziewski if you have any questions.