When Your Processor Becomes Your Strategy: The Opportunity Banks Are Missing

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The relationship between banks and their issuer processors has fundamentally shifted — and the banks that recognize it first stand to gain a real competitive edge. New research from i2c and American Banker reveals that 73% of financial institutions now view their processor as more strategic than ever, yet most are still evaluating processors through an outdated lens focused on cost and risk rather than innovation, speed to market, and competitive differentiation. In this article, i2c Chief Growth Officer Dean Scharmen Jr. unpacks the hidden costs of processor complexity, the dependency question every bank needs to ask, and what it takes to turn a processor relationship from a vendor arrangement into a true strategic advantage.

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When Your Processor Becomes Your Strategy: The Opportunity Banks Are Missing

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