Citizens’ top AI adopters report 30% boost in coding productivity

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Citizens Bank is seeing measurable productivity gains from generative AI across its engineering organization, with topperforming teams seeing the biggest returns.

“While AI adoption is expanding across our engineering organization, our early results are promising, indicating productivity gains around 23% to 24%, with top adopters seeing over 30%,” Michael Ruttledge, chief information officer and head of enterprise technology and security, told FinAi News.

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Citizens’ top AI adopters report 30% boost in coding productivity

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