2025 Primax Payments Pulse

Primax surveyed 1,750 bank customers and non-customers from across the U.S. Through this research, Primax will share the following insights:

Factors that influence consumer behavior when it comes to choice and usage of traditional and emerging payment methods across multiple payment scenarios
How and why payment methods differ among generations
The evolution of how consumers are interacting with their financial institutions, and how they anticipate doing so in the future
Recommendations banks can implement to better meet customer payment preferences and needs.

In Depth