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Podcast

Improving Customer Engagement in a Fraud-Filled World

Brought to you by: TransUnion

Episode Summary

Fraudsters are no longer just stealing money — they’re impersonating brands and inserting themselves into legitimate customer interactions. As digital engagement increases, so does perceived risk: Everyday touchpoints — calls, texts, notifications — are now treated as potential threats.

Speakers

  • Mick Moss, Sr. Director, Product Management, TransUnion
  • Craig Driver, VP, Partner Network, ABA

Sponsor

TransUnion LLC
TransUnion

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