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Drive Sales & Service Excellence with Observational Coaching

Podcast

Drive Sales & Service Excellence with Observational Coaching

Brought to you by: SeeEverything Limited

Episode Summary

Observational coaching transforms the way region, market, and branch managers collaborate with their front-line team members. As a result, your financial institution improves customer experience, employee engagement, and sales & service performance.

In this episode

  • Jim Bywater, SVP, SeeEverything
  • Jamie Beaulieu, SVP, Executive Education & CEO Programs, ABA