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ABA: The American Bankers Association
Industry Insight

Impersonation Scams Threaten Trust in Voice

  • Brought to you by Transaction Network Services Inc.
  • Published January 27, 2026

by Mike Schinnerer, Vice President of Enterprise Product Management, TNS Communications Market

Imposter fraud has grown from a nuisance into a sophisticated crisis, becoming one of the main culprits eroding trust in voice communications. To help enterprises understand the scale of this threat, Transaction Network Services (TNS) has released the results of new research in an eBook, Imposter Fraud Insights: The Growth in Impersonation Scams, providing critical data and statistics for understanding the full scope of the crisis.

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Transaction Network Services Inc.

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