ARGO software solutions automate customer engagement across the customer journey stages, including digital marketing for early consumer engagement to Omni-channel fulfillment to servicing and attrition risk detection. Typical customer delivery channels encompass digital, contact center, and branch, which includes:
• Customer engagement—Planning, market segmentation, and execution • Digital marketing—Consumer interest detection to engagement • Omni-channel collaborated fulfillment—Consumer self-service and employee assisted, abandonment detection and intervention, deposit and loan origination and underwriting, paperless document management, and e-Signature • Governance compliance conformity validation • Sales and sales management—Customer acquisition and revenue expansion • Monetary in-branch transaction processing and balancing • Customer servicing transactional support • Risk assessment—Transactional and internal fraud, credit underwriting, and customer identity • Operational reliability—Operating monitoring services and detection software • Management insight reporting with KPI statistics