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ABA: The American Bankers Association

ARGO Data Resources Inc

Gold Associate Member Member Since January 2011

ARGO ARGO software solutions automate customer engagement across the customer journey stages, including digital marketing for early consumer engagement to Omni-channel fulfillment to servicing and attrition risk detection. Typical customer delivery channels encompass digital, contact center, and branch, which includes:

• Customer engagement—Planning, market segmentation, and execution
• Digital marketing—Consumer interest detection to engagement
• Omni-channel collaborated fulfillment—Consumer self-service and employee assisted, abandonment detection and intervention, deposit and loan origination and underwriting, paperless document management, and e-Signature
• Governance compliance conformity validation
• Sales and sales management—Customer acquisition and revenue expansion
• Monetary in-branch transaction processing and balancing
• Customer servicing transactional support
• Risk assessment—Transactional and internal fraud, credit underwriting, and customer identity
• Operational reliability—Operating monitoring services and detection software
• Management insight reporting with KPI statistics

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