CSI

CSI states that its job is to protect, process and provide access to customer data: 

• Through its integrated banking solutions that allows the bank and their customers to see the same thing, at any time.
• Through its CSIIQ solution. This data mining solution offers access to all the bank’s information through defined or ad hoc reports. CSI IQ was developed, in partnership with SAP, to offer quick access to information. Every single field that is available on the core, in digital banking and through EFT are exposed in CSI IQ so that the bank can create reports and dashboards with data across all platforms.
• CSI’s open API portal, csibridge.com, is available to the broader fintech marketplace.
• CSI is a member of the Financial Data Exchange (FDX), an organization committed to setting the standard for secure financial data sharing.
• CSI also belongs to AFINIS (started by NACHA to advance API standardization across the financial services ecosystem.) AFINIS also includes work with the Interactive Financial eXchange Forum (IFX).

Regarding data sharing, CSI states that it believes:

• The protection of data is its most critical responsibility.
• Requested data that is relevant to the specific request is all that should be shared.
• Current processes that use screen scraping to collect information expose more data than may be necessary and put the consumer’s privacy more at risk.
• APIs offer a more secure alternative to providing access to the relevant information and CSI supports the need to expand API use within the banking industry.

(Including Exclusivity, Coterminous Contracts, Deconversion Fees, Limitation of Liability, SLAs and Early Termination Penalties)

CSI states the following:

• Contract does not contain exclusivity language.
• Core-related contracts are coterminous. Generally, managed services or compliance services are not coterminous because they are shorter-term contracts. However, CSI will accommodate if requested by the bank.