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ABA: The American Bankers Association
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Frequently Asked Questions

Month-long testing windows offer candidates the ability to take the exam on the day and time that is most convenient during a 30-day period.

1. Where are the test sites located?

Scantron Test Sites. are located across the United States. At the time of scheduling the exam, candidates can select a site based on their zip code.

2. What are the typical hours of operation for a test site?

The normal hours of operation at Scantron Test Sites are 8 a.m. to 5 p.m., but times can vary. When registering, confirm the hours with the site you wish to select.

3. What do candidates need to bring to the test site

Candidates are required to bring one (1) form of valid (non-expired), government issued, photo ID to the test site. Additionally, candidates must bring a copy of their Confirmation Notice which is emailed to them at the time of registration.

4. What is the test site change or cancellation policy

If you wish to reschedule or cancel a testing appointment within the same exam window, you must contact Scantron at least 2 business days before the scheduled appointment. Canceling or rescheduling a testing appointment more than 2 business days in advance is subject to a $50 fee. Canceling or rescheduling less than 2 business days in advance of an appointment is not permitted.

5. In addition to the $50 test site fee, what are the ABA fees that will apply if candidates wish to move to another exam window?

Please review the procedure and fee schedule on the Certification Exam Change Policy page. All change and cancellation requests must be made in writing to ABA.

6. Can I take the certification exam on my computer at home or at work?

Yes. ABA offers candidates the option of testing at home or another location via live remote proctoring (LRP). Candidates can select the LRP option at the time of scheduling their exam date, usually 30 days before the start of the exam window. Read the technical details and other information about LRP, or watch the video.

7. How much time do I get to complete the exam?

Based on the certification, the exam time is either 3 hours of 4 hours:

3-Hour Exam (150 questions) - CAFP, CFMP, CISP
4-Hour Exam (200 questions) - CERP, CRCM, CTFA

8. During the exam, can I skip questions and return to them later?

Yes. Questions can be marked and returned to at a later point in the exam, if time permits. Be sure to answer all questions, as only answered questions are scored.  To help you navigate the test, please click on one of the links below to preview the exam system prior to your test date:

Scantron Sample Test

9. Can I review or change my answers?

Yes. Questions can be marked for review and an answer can be changed, provided that time permits.

10. Are individuals with disabilities accommodated in the computer-based testing centers?

Yes. All U.S. testing centers are fully accessible and compliant with the Americans with Disabilities Act (ADA). In addition, accommodations can be made for LRP exam candidates. You must submit your request for reasonable accommodations, along with supporting documentation with your exam application.

11. How are exams scored?

The exam is scored on a "Pass/Fail" system using a predetermined cut off score based on advisory board analysis of the degree of difficulty for each question. Exams are scored based on your personal performance and are not graded on a curve.

All ABA Professional Certification exams use scaled scoring. Scaled scores are recommended by the Standards for Educational and Psychological Testing. Many testing programs, including the ACT® and SAT®, use scaled scores.

Exam scores are based on the total number of items answered correctly. The total number of items correct is then converted to a scaled score for reporting purposes. Scaled scores are a mathematical conversion of the number of items that a candidate correctly answers so that there is a consistent scale used across all versions of a test.

All ABA Professional Certification exams are scored on a scale ranging from 200 to 800, with the passing score set at 500.

Each exam contains a small number of randomly embedded questions that are included for statistical research purposes. These questions do not count against candidate scores. This form of piloting questions before they are scorable is part of ABA's efforts in continuous quality improvement.

Score results are confidential. You must sign an Exam Score Release Form if you want to authorize a third party to receive your score results.

12. How long will it take to receive exam results?

An instant pass/fail outcome is provided for most computer-based exams at testing sites. Official score results are delivered via email within 6 weeks after the close of the exam window.

On occasion, ABA holds scores to conduct statistical analysis. This means that for some exams, instant outcomes will NOT be provided at the test sites and all outcomes and score results will be provided within 6 weeks after the close of the exam window.

13. What is the exam fee? 

All exam fees are listed on each certification's webpage.

14. How and when do I select my exam date, time, and location?

  • When purchasing the exam and completing the online application process, you will select your 30 day testing window during which you wish to take the exam.
  • Once your exam application is approved by ABA Professional Certifications, you will receive registration information via email from Scantron approximately 30 days prior to the start of the exam window.
  • Please add [email protected] as a contact in your email account.
  • The email will contain your unique login id and password which will help you register at your preferred test site on the day and time of your choosing. You will also have the option to schedule the date and time for an LRP exam at this time.
  • Please contact ABA if you do not receive an email from Scantron at least 15 days before the start of your exam window.

What is the exam retake policy?

  • You must wait a minimum of 90 days before you are allowed to retake an exam on the next scheduled exam date.
  • There is no limit to the number of times you can take the exam.
  • You must pass the exam within a 3 year period from the date of your first exam attempt or a new application and full fee is required.
  • For more information, please refer to the Exam Application page for the certification that you are seeking.