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Data Center Inc. (DCI)

Core Provider

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  • Functionality & Response to Areas of Focus

  • Quick Facts

Functionality & Response to Areas of Focus

Core Functionality

DCI’s states that its iCore360® core solution integrates the entire bank into a single powerful source of intelligence and workflow automation. With iCore360, the bank controls its data and future and can remain customer-focused. DCI’s solution uniquely enhances each user’s awareness and efficiency to better manage every customer relationship with one-click access to account details and powerful workflow tools for analytics, reporting, origination, loan management, document imaging and more. The complete core processing platform is web-driven, with no specialized equipment or software to install and maintain, giving the bank simpler operation, seamless integrations, and a lower total cost of ownership. The world-class Oracle relational database, multi-layer authentication, encryption, auditing, and backup provide complete security.

DCI states that it empowers bank customers to stay connected anytime, anywhere, on any device. One digital system and one sign-on gives the bank’s personal and business customers all the features and functionality of even the largest institutions. DCI’s digital offerings include account opening, loan applications, bill pay, e-statements, mobile RDC, P2P/RTP, external transfers, full cash management suite and more—all with bullet-proof safety.

DCI’s commitment to the community bank and open architecture with an Oracle database includes a processing system that also supports fintech offerings for community banks. With an agile infrastructure—provided as a service—DCI gives community banks the ability to expand as a digital branch or sponsor bank, with limitless fintech options and opportunities.

Firm's Response to Core Committee's Key Areas of Focus

  • DCI states that data is customers data, full access to data at any time with report writing tool included in offering. No restrictions to data fields or number of users.
  • Bank’s data is exportable.
  • Bank’s check images and reports may be exported.
  • FDX member.
  • DCI states that it provides API and documentation.
  • All parties work together—bank, third party vendor and core—to provide a smooth integration for the bank.
  • DCI provides vendor management assistance.
  • DCI openly works with banks to have a positive experience integrating third parties into the core with secure APIs.

(Including Exclusivity, Coterminous Contracts, Deconversion Fees, Limitation of Liability, SLAs and Early Termination Penalties)

DCI states the following:

  • Some exclusivity provisions.
  • All contracts are coterminous.
  • Deconversion fees fully stated in the contract.
  • Limitations of liability clearly stated in contract and based on months (usually three) billing.
  • Detailed SLAs and remedies included in all contracts with financial penalties.
  • Contract clearly states penalties for early termination a percentage of the balance of the contract.

Quick Facts

Quick Facts
Headquarters LocationHutchinson, KS
Websitedatacenterinc.com
Year Established1963
Ownership ModelPrivate
Regionally Focused or NationalNationwide
Number of Cores Offered1
Name of Core SolutioniCore 360
Number of US Banks on the Core150
FunctionalityDCI states that it has a full core and digital-forward offering, including full cash management, GL, teller, lending, deposits, and ancillary products. DCI also offers complete debit card processing
Target Bank Asset SizeLess than $1 billion
Business StrategyDCI states that its strategy is to develop and deliver tech solutions that are unsurpassed, innovative, true .NET, open-database and customer-driven. DCI’s relationships with its customers is at the foundation of its business, and it takes pride in the unique loyalty and collaboration it shares with customers. DCI grows its customer base by continuing to offer world-class technology, products, services, partners, and customer satisfaction while being agile enough to act quickly as the needs of its current and future customers change.

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Video

ABA Core Platforms Committee interview with DCI’s Sarah Fankhauser

Interview with Sarah Fankhauser, President & CEO, DCI

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