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Data Center Inc. (DCI)

Core Provider

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  • Functionality & Response to Areas of Focus

  • Quick Facts

Functionality & Response to Areas of Focus

Core Functionality

DCI states that iCore 360 integrates the entire bank into a single powerful source of intelligence and workflow automation for complete customer-focused control of the bank, its data and the bank’s future, its way. iCore 360 uniquely enhances each user’s awareness and efficiency to better manage every customer relationship with one-click access to account details and powerful workflow tools for analytics, reporting, origination, loan management, document imaging and much more. The web-driven platform also means there is no specialized equipment or software to install and maintain, giving the bank simpler operation, seamless integrations and a lower total cost of ownership. The world-class Oracle relational database, multi-layer authentication, encryption, auditing and backup provide complete security.

DCI’s digital-forward focus centers around empowering the bank’s customers to stay connected anytime, anywhere, on any device. One system and one sign-on gives the bank’s customer and business customer all the features and functionality of even the largest institutions, including account opening, loan applications, bill pay, e-statements, mobile RDC, P2P/RTP, external transfers, full cash management suite and more—all with bullet-proof safety.

Firm's Response to Core Committee's Key Areas of Focus

  • DCI states that data is customers data, full access to data at any time with report writing tool included in offering. No restrictions to data fields or number of users.
  • Bank’s data is exportable.
  • FDX member.
  • DCI states that they provide API and documentation.
  • All parties work together—bank, third party vendor and core—to provide a smooth integration for the bank.
  • DCI provides vendor management assistance.
  • Openly works with banks to have a positive experience integrating third parties into the core with secure APIs.

(Including Exclusivity, Coterminous Contracts, Deconversion Fees, Limitation of Liability, SLAs and Early Termination Penalties)

DCI states the following:

  • Some exclusivity provisions.
  • All contracts are coterminous.
  • Deconversion fees fully stated in the contract.
  • Limitations of liability clearly stated in contract and based on months (usually three) billing.
  • Detailed SLAs and remedies included in all contracts with financial penalties.
  • Contract clearly states penalties for early termination, a percentage of the balance of the contract.

Quick Facts

Quick Facts
Headquarters LocationHutchinson, Kansas
Year Established1963
Ownership ModelPrivate
Regionally Focused or NationalNationwide
Number of Cores Offered1
Name of Core SolutioniCore 360
Number of US Banks on the Core150
FunctionalityDCI states that it has a full core and digital-forward offering, including full cash management, GL, teller, lending, deposits and ancillary products
Target Bank Asset SizeLess than $1 billion
Business StrategyDCI states that its technology provides unsurpassed, true .NET, open-database, customer-driven solutions—this technology has been offered for more than 15 years. DCI states that its team members are experts with open integration to third parties. DCI listens to its customers, and users drive change and products. It states the relationships it builds with its customers set DCI apart. DCI does more than just develop and deliver innovative core processing and bank technology solutions; a promise is delivered. DCI’s relationship with its customer is at the foundation of its business, going further to ensure each customer receives the most personalized solutions and support. DCI takes pride in the unique loyalty and collaboration it shares with customers. From superior software development to distinctive customer focus, DCI is committed to the bank’s success. The DCI strategy is to grow its customer base by continuing to offer world class technology, products, services, partners and customer satisfaction while being agile enough at act quickly as the needs of its current and future customers change.



ABA Core Platforms Committee interview with DCI’s Sarah Fankhauser

Interview with Sarah Fankhauser, President & CEO, DCI