5:58 | Bank Solutions Provider Certificate | 1 |
14:12 | Bank Teller Certificate | 24 |
2:24 | BANKING BASICS SUITE | 14 |
0:12 | Bank Marketing: Building Customer Relationships | 2 |
0:12 | Bank Payment Systems and Technology | 2 |
0:12 | Bank Sales and Service: Expanding Customer Relationships | 2 |
0:12 | Banks and Personal Wealth Management | 2 |
0:12 | Banks and the Deposit Function | 2 |
0:12 | Banks and the Economy | 2 |
0:12 | Banks as a Business | 2 |
0:12 | Business and International Banking Services | 2 |
0:12 | Introduction to Banking | 2 |
0:12 | Lending as a Cornerstone of Banking | 2 |
0:12 | Safeguarding Bank Assets and the Nation | 2 |
0:12 | Safeguarding the Customer and the Bank | 2 |
14:40 | Branch Manager Certificate | 1 |
0:20 | Coaching to Support the Sales Process Suite | 3 |
0:15 | Communicating Vision | 2 |
0:20 | Communication Basics Suite | 1 |
5:40 | Community Bank Suite – Foundational Skills | 5 |
2:03 | Community Bank Suite – Management Skills | 1 |
1:12 | Community Bank Suite – Onboarding Basics | 1 |
0:35 | Community Bank Suite – Sales Skills | 3 |
0:30 | Conscious Bias | 1 |
0:55 | Culturally Respectful Customer Service | 1 |
10:00 | Customer Service Representative Certificate | 8 |
3:00 | Dealing Effectively with Co-workers | 4 |
2:50 | Digital Banker Certificate | 1 |
1:00 | Digital Banker Suite | 1 |
0:45 | Employment Law | 2 |
0:15 | Empowerment | 2 |
0:40 | Essentials of Workplace Conduct | 3 |
1:30 | ESSENTIAL SELLING SKILLS BUNDLE | 7 |
0:15 | Effective Referrals Suite | 4 |
0:20 | Making the Client Call Suite | 4 |
0:20 | Overcoming Objections Suite | 3 |
0:15 | Relationship Sales Suite | 5 |
0:20 | Sales Planning Suite | 3 |
0:30 | Event Networking | 1 |
0:40 | FUNDAMENTAL OF CONSUMER LENDING SUITE | 1 |
0:20 | Consumer Credit Basics | 1 |
0:20 | Consumer Loan Process | 1 |
0:12 | Growing Small Business Relationships Suite | 1 |
3:00 | Improving Productivity | 3 |
3:15 | Introduction to Analyzing Financial Statements | 3 |
1:30 | MANAGMENT ESSENTIALS SUITE | 1 |
0:15 | Coaching | 2 |
0:15 | Corrective Action | 2 |
0:15 | Effective Meetings | 2 |
0:15 | Employee Recognition | 2 |
0:15 | Interviewing | 2 |
0:15 | Managing Performance | 2 |
2:00 | Managing Change | 1 |
1:00 | Managing Time at Work | 2 |
0:10 | Online Communication Suite | 1 |
0:48 | Presentation Skills Suite | 1 |
13:45 | Personal Banker Certificate | 1 |
6:00 | Personal Tax Return Analysis | 3 |
1:25 | Referring Insurance and Annuity Clients | 4 |
0:35 | Referring Investment Clients | 4 |
0:40 | Referring Trust Clients | 3 |
0:25 | Relationship Sales for Small Business Clients Suite | 1 |
0:40 | Sexual and Workplace Harassment | 4 |
1:00 | Sexual and Workplace Harassment for Managers | 4 |
2:00 | Successful Sales Campaigns (Creating Sales Campaigns) | 3 |
11:30 | Supervisor/Team Leader Certificate | 1 |
1:35 | Tele-Consulting | 2 |
5:00 | TELLER BASICS: UPSKILL FOR A DIGITAL WORLD | 14 |
0:50 | Cash Handling | 4 |
0:40 | Handling Checks | 4 |
1:15 | Processing Transactions | 3 |
1:00 | Providing Quality Customer Service | 3 |
0:45 | Robbery and Bank Security | 2 |
0:25 | The Changing Role of the Teller | 2 |
2:07 | Transitioning Careers – Basic Bank Training for Veterans Suite | 1 |
0:41 | Understanding Business Bank Products Suite | 1 |
1:18 | Understanding Consumer Bank Products Suite | 1 |
9:30 | Universal Banker Certificate | 1 |
0:20 | Verbal Communication Suite | 1 |
0:30 | Why Quality Customer Service Matters Suite | 3 |
0:21 | Written Communication Suite | 1 |