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Mortgage Servicing: The Brave New World

Aired: Wednesday, January 10, 2018 

2.0 CRCM

The CFPB released a substantial set of amendments to its Final Mortgage Servicing Rules in August 2016. Many of the amendments went into effect in October 2017 and other amendments will go into effect in April 2018. Further, in October 2017 the CFPB introduced an interim final rule and proposed rule related to the amendments that must be considered in your compliance efforts.

The mortgage servicing amendments impact practically every facet of your mortgage servicing operations, and the amendments related to successors in interest and periodic billing statements for borrowers in bankruptcy pose operational and compliance challenges.

During this 90-minute recording, mortgage servicing legal experts, Jason Bushby and Jonathan Kolodziej from Bradley and Vicki Vidal from Black Knight, will discuss the CFPB amendments, and implementation and compliance challenges related to the same.

During this recording, you will, among other things:

  • Learn about the CFPB's recent amendment to the amendments and how those changes will impact your institution's operations and compliance efforts
  • Learn about some of the more challenging areas of the amendment and how to tackle them
  • Gain valuable implementation and compliance tips for both the October 2017 and April 2018 amended rules
  • Hear a compliance vendor discuss top implementation challenges and efficiencies


  • Jason R. Bushby, Partner, Bradley Arant Boult Cummings LLP
  • Jonathan R. Kolodziej, Associate, Bradley Arant Boult Cummings LLP
  • Vicki Vidal, Black Knight
  • Audrey Decker, Vice President, Mortgage Finance, Regulatory and Compliance, and Senior Counsel, American Bankers Association (moderator)

 Continuing Education Credits


ABA Professional Certifications has approved this program for 2.0 CRCM continuing education credits for the live program and the recording.

CPE logoRecordings are not eligible for CPE credits. 

American Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Questions? Please contact Linda Shepard / Cari Hearn for more information.

 Pricing & Purchasing


Streaming Online Recording
Now Available

ABA Member • $235
Non-Member • $365


 Who Should Attend

  • Compliance Officers
  • Compliance Managers
  • Chief Lending Officers
  • Mortgage Lenders
  • Mortgage Loan Managers
  • Risk Managers and Auditors
  • Chief Operating Officers
  • Servicing Managers
  • Bank Counsel
  • Senior Bank Managers
  • CRCMS and CPAs

 Related Briefings


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