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Digital Trends: Payments

Covers the main points of innovation in the digital payments space to help a bank's board of directors understand how mobile devices drive seamless purchase decisions and how smart data anticipates and prompts both the purchase decision and payment. A bank's board of directors should recognize that a bank that provides P2P payments will meet today’s customer expectations for instant, mobile payments that will increase customer loyalty and engagement.

Duration: Approximately 5 minutes
Created: September 2018

What You'll Learn

After successfully completing the course, you will be able to:

  • Describe examples of trends in digital payments innovation
  • Explain the risks associated with digital payment internal and external communication and customer engagement

Audience

For members of a bank's board of directors.


​Questions? Please contact training@aba.com for more information.

 

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Note to Members: If you need to record your training for compliance purposes, sign in to ABA's LMS and access this training through your Frontline Compliance Training license agreement.

 

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