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ABA Personal Banker Certificate

Develop essential skills for providing full-service banking. Build broad product knowledge and an understanding of the different types of retail deposit and loan products. Gain insight into how to offer the appropriate credit, deposit, and other banking services to meet customer needs and expectations. Learn best practices for cultivating customer relationships. 

By completing the ABA Personal Banker Certificate curriculum, you’ll strengthen your ability to drive sales and service, as well as retain and grow customer relationships.

Required Courses

You must complete the following courses to earn your certificate:

The estimated time to complete these 49 courses and exercises is approximately 13.5 hours. Students have access to the curriculum for 1 year from date of purchase.

Course Credits

ABA Professional Certifications: 1.5 CAFP, CFSSP, CRCM, CLBB; 1.25 CFMP, CSOP; 1 CCTS, CISP, CRSP, CTFA

Updated: January 2018


​Questions? Please contact ABA Training for more information.



Certificate pricing offers all required courses at a discounted rate.

Purchase for a Team

​To license this certificate to your bank for multiple learners, please contact ABA Training.


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