This site uses cookies to improve your browsing experience, gather site analytics and activity, track shopping cart contents, and deliver relevant marketing information.
View our privacy policy and manage your settings here. By using our site you agree to these terms.

Certification Exam Change Policy

On occasion, the best-laid plans need to be changed. Please understand that changes incur administrative costs both for ABA and our exam partner, Castle Worldwide. 

Should you need to cancel or reschedule your exam after application, please review the fee schedule and procedures below.


Before Application Due Date After Application Due Date 4 Days or Less Prior to Scheduled Exam Date or End of the Exam Window

Transfer

to a future exam date/window
No fees $125 fee to ABA, and

$50 fee to Castle if exam date has been scheduled
Entire Exam Fee Forfeited  - No Changes Permitted

​Reschedule

within the same CBT exam window
​No fees
$50 fee to Castle if a testing date had been selected
 
Entire Exam Fee Forfeited  - No Changes Permitted

Cancel

Refund of Exam Fee minus $100 application fee Refund of Exam Fee minus $225, and

$50 fee to Castle if a testing date had been selected
Entire Exam Fee Forfeited  - No Changes Permitted


ABA will consider waiving fees in case of a medical emergency.  Requests will be reviewed on a case-by-case basis and supporting documentation may be required.  All change and cancellation requests must be made in writing to ABA. Fees are subject to change without notice.

Transfer to a Future Exam Date/Window

  • If an exam date has been selected, access Castle’s online scheduling system (referenced in your Notice to Schedule) 4 days or more prior to your appointment to cancel your exam date.  A $50 fee applies.
  • Forward your Castle cancellation confirmation to certifications@aba.com and request to transfer your registration to a future window. An additional fee of $125 applies.
  • Requests to transfer will not be honored with less than 4 days prior to the scheduled exam date or the end of the exam window and the entire exam fee will be forfeited.

Reschedule Within the Same CBT Exam Window

  • To reschedule your exam date within the same exam window, access Castle’s online scheduling system (referenced in your Notice to Schedule).  Your request must be made 4 days or more prior to your testing date appointment or the entire exam fee will be forfeited. A $50 fee applies.

Cancel

  • If an exam date has been selected, access Castle’s online scheduling system (referenced in your Notice to Schedule) 4 days or more prior to your appointment to cancel your exam date.  A $50 fee applies.
  • Forward your Castle cancellation confirmation to certifications@aba.com and request to cancel.
  • ABA will refund the exam fee minus $225 up until 4 days prior to the scheduled exam date or end of the exam window.
  • The entire exam fee is forfeited if you cancel less than 4 days prior to the scheduled exam date or end of the exam window.

View all Exam FAQs