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Program | Risk and Compliance Virtual Conference

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The Risk and Compliance Dual Track (all-access pass) includes all general sessions and session tracks. The Risk Track includes all general sessions, risk track sessions and sessions noted as “of interest to both risk and compliance officers.” The Compliance Track includes all general sessions, compliance track sessions and sessions noted as “of interest to both risk and compliance officers.”

All session content (recorded and live) will reside on the platform and be accessible on-demand until October 1, 2020. At the conclusion of the live program on July 30, the marketplace will no longer have live interactions, but you will be able to click on booths to see their content and email them for more information. All chatrooms will be shut down after July 30.

Download Schedule-at-a-Glance (PDF)

  • Risk and Compliance Dual Track

  • Risk Track

  • Compliance Track

Risk and Compliance Dual Track

General Sessions

All times listed are in Eastern Standard Time.

LIVE - Tues, July 28
10:00 AM - 10:30 AM

State of the Industry

  • Rob Nichols, President and CEO, American Bankers Association

LIVE - Tues, July 28
10:30 AM - 11:00 AM

Innovations and Solutions in the Marketplace

LIVE - Tues, July 28
11:00 AM - 11:30 AM

Pandemic Response and Business Continuity: What Risk and Compliance Officers Need to Know

  • Paul Benda, Senior Vice President, Risk and Cybersecurity Policy, American Bankers Association

LIVE - Tues, July 28
11:30 AM - 1:00 PM

Moment of Zen and Innovations and Solutions in the Marketplace

LIVE - Tues, July 28
1:30 PM - 2:15 PM

Fireside Chat on Diversity and Inclusion in Banking Services

LIVE - Tues, July 28
2:30 PM - 3:30 PM

Adaptive Strategies in Changing Times: The Intersection of Economic Forecasting with the Risk Management Framework

Join us for a two-part session on the intersection of economic forecasting with risk management framework. First, we will hear from the Chief Economist at Bank of the West, Scott Anderson, who will give us an update on the economy, especially as it impacts risk. Second, we will bring up a panel which will include Scott to discuss how to incorporate economic “inputs” into your overall risk analysis and risk framework. Of special concern will be the specific economic impacts to liquidity, credit and interest rate risks.

  • Moderator: Ryan Rasske, CRCM, CAFP, CERP, Senior Vice President, Risk and Compliance, American Bankers Association
  • Scott Anderson, Ph.D., Chief Economist, Executive Vice President, Bank of the West

Panel to Join Scott Anderson:

  • Anthony Donatelli, Executive Vice President and Director of Capital Planning and Stress Testing, New York Community Bancorp, Inc.
  • Joanne T. Campbell, CRCM, EVP Risk Management, Camden National Bank
  • Marc Maun, Executive Vice President/Chief Credit Officer, BOK Financial

LIVE - Wed, July 29
10:00 AM - 10:45 AM

Trends in Corporate Citizenship and Community Engagement

Community reinvestment has been a topic at this conference many times from a strictly regulatory perspective.  However, banks are moving towards a more wholistic environmental, social and corporate governance (ESG) approach in reducing barriers to financial advancement and literacy.  Join us as two executives from Ally Financial, Dan Soto, Chief Compliance Officer and Jacqueline Howard, Senior Director of Corporate Citizenship discuss these issues and how they manage these issues internally to benefit their customers and the community at large. 

  • Moderator: Joseph Pigg, Senior Vice President, Fair and Responsible Banking and Mortgage Finance, American Bankers Association
  • Jacqueline Howard, Senior Director, Corporate Citizenship, Ally Financial
  • Dan Soto, Chief Compliance Officer, Ally Financial

LIVE - Wed, July 29
10:45 AM - 11:15 AM

Innovations and Solutions in the Marketplace

LIVE - Wed, July 29
11:15 AM - 11:55 AM

Profile of a Future Compliance Officer: Regulatory Expert or Technologist?

Our panelists will  explore the changing roles and responsibilities of the compliance officer. We’ll discuss what it will take to prepare for the future, keeping up with technology and trends in the intersections between risk and compliance.

  • Moderator: Ryan Rasske, CRCM, CAFP, CERP, Senior Vice President, Risk and Compliance, American Bankers Association
  • Sterling Hening, Vice President, Operational and Compliance Risk, Capital One
  • Lynn Tarantino, CRCM, CAMS, Senior Vice President, Chief Compliance Officer, Cenlar FSB

LIVE - Wed, July 29
11:55 AM - 1:00 PM

Moment of Zen and Lunch Break

LIVE - Wed, July 29
1:00 PM - 1:45 PM

How to Engage in the Fight Against Cyber Threats

Cyber risk is pervasive; it feels overwhelming. Threats lurk around every corner of banking operations. When someone engages in a transaction which defrauds either your bank or your bank’s customers, you are at risk. How do you know that someone is who he or she claims to be? Gary M. Shiffman, technologist and professor, will move the cyber risk conversation beyond the “tech” professionals. Feel empowered and learn how to recognize and fight against modern cyber risks.

  • Gary M. Shiffman, PhD, Chief Executive Officer, Giant Oak, Inc.

LIVE - Wed, July 29
1:45 PM - 2:15 PM

Innovations and Solutions in the Marketplace

LIVE - Wed, July 29
2:15 PM - 3:00 PM

Innovation’s Impact on Risk and Compliance

ABA’s Ryan Rasske will interview innovation expert Eugene Ludwig on the latest technological and innovation impacts to the risk and compliance functions.

  • Moderator: Ryan Rasske, CRCM, CAFP, CERP, Senior Vice President, Risk and Compliance, American Bankers Association
  • Eugene Ludwig, Founder and CEO, Promontory Financial Group, An IBM Company

LIVE - Thu, July 30
10:00 AM - 10:45 AM

Fireside Chat with the Acting Comptroller of the Currency

Just two months into his term as Acting Comptroller of the Currency, Brian Brooks will share his vision, current OCC initiatives and regulatory concerns.

  • Moderator: Rob Nichols, President and CEO, American Bankers Association
  • Brian Brooks, Acting Comptroller of the Currency, Office of the Comptroller of the Currency

LIVE - Thu, July 30
10:45 AM - 11:15 AM

Innovations and Solutions in the Marketplace

LIVE - Thu, July 30
11:15 AM - 11:50 AM

Fireside Chat with the Director of the Consumer Financial Protection Bureau

Director of the Consumer Financial Protection Bureau, Kathy Kraninger will bring us up to date on the latest CFPB concerns, initiatives and vision.

  • Moderator: Rob Nichols, President and CEO, American Bankers Association
  • Kathy Kraninger, Director, Consumer Financial Protection Bureau

LIVE - Thu, July 30
11:50 AM - 12:30 PM

Moment of Zen and Lunch Break

LIVE - Thu, July 30
12:30 PM - 1:00 PM

Keynote Address Featuring Kevin Greenfield, Deputy Comptroller for Operational Risk, Office of the Comptroller of the Currency

Assuming the role as the OCC’s Deputy Comptroller for Operational Risk in November 2019,  Kevin Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. We are delighted to have him address our conference.

  • Kevin Greenfield, Deputy Comptroller for Operational Risk, Office of the Comptroller of the Currency

LIVE - Thu, July 30
1:15 PM - 2:00 PM

Supervisory Regulatory Roundtable - Risk

Expect a lively conversation on risk-related supervisory concerns and hot-button risk issues. This is a must-see for all risk officers.

  • Moderator: Hugh Carney, Senior Vice President, Prudential Regulation and Asset Management, American Bankers Association
  • William Hass, Deputy Comptroller for Midsize Bank Supervision, Office of the Comptroller of the Currency
  • Pete D. Hirsch, Associate Director, Large Bank Supervision, Division of Risk Management Supervision, Federal Deposit Insurance Corporation

LIVE - Thu, July 30
2:15 PM - 3:00 PM

Supervisory Regulatory Roundtable - Compliance

Senior Representatives from banking consumer compliance supervisory agencies will engage in a lively discussion regarding the latest exam concerns, guidance and what's on the horizon.

  • Moderator: Virginia O’Neill, Executive Vice President, Regulatory Compliance and Policy, American Bankers Association
  • Eric S. Belsky, Director of the Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve System
  • Leonard Chanin, Deputy to the Chairman for Consumer Protection and Innovation, Federal Deposit Insurance Corporation
  • Grovetta N. Gardineer, Senior Deputy Comptroller for Bank Supervision Policy, Office of the Comptroller of the Currency
  • Bryan Schneider, Associate Director, Consumer Financial Protection Bureau 

LIVE - Thu, July 30
3:10 PM - 4:00 PM

Closing General Session – Dark Times, Strong Risk and Compliance Programs: Navigating Unprecedented Times

Where do we go from here? We’ve responded well in a crisis, but it’s not over. Patti Joyner, a much-acclaimed speaker in the compliance world, will speak to both risk and compliance officers about how to navigate these unprecedented times. You can’t miss Patti’s heart-felt words of wisdom sprinkled with her unique brand of southern practicality, humor and charm. This is one session you can’t miss!

  • Patti J. Joyner, CRCM, President and Founder, Financial Solutions for Growing Companies

Sub-Track: Risk and Compliance Management

(Applicable to both Risk and Compliance Officers)

ON-DEMAND

Environmental, Social and Corporate Governance (ESG): Banking Industries with Reputational Risk and the Impact on your Risk Program

Environmental, Social and Governance (ESG) risks are an emerging area of focus across the industry. These considerations are no longer optional, nor just a public relations tactic. A company’s ESG approach is becoming critical to long-term competitive success, impacts strategies, can unlock competitive value, can keep activist investors at bay, and may allow companies to attract and retain top talent. With all of this focus on telling your ESG story, how you tell your story, along with the disclosure levels and metrics being used, can have far reaching impacts to your company’s reputation and strategic risk. In this session, we will discuss factors you should be thinking about as your bank determines its strategy to meet the increasing pressure and demands of the market today. We’ll also include a conversation regarding the impact of Covid-19 on ESG.

  • Moderator/Speaker: Cara Williams, CERP, CRCM, CCEP-I, Senior Vice President, Control Executive - Stakeholder Relations, Wells Fargo
  • J. Scott Beckerman, PE, LEED AP,  Senior Vice President and Director of Corporate Sustainability, Comerica Incorporated
  • Rob McDonough, Director of ESG and Regulatory Initiatives, Angel Oak Capital
  • Joseph Pigg, Senior Vice President, Fair and Responsible Banking and Mortgage Finance, American Bankers Association

ON-DEMAND

When Compliance and Operational Risk Converge

Compliance and Operational  Risk associates handle risks that are interwoven within an enterprise risk framework. Join leading experts as they provide insight into how to work across Compliance and Operational Risk frameworks to efficiently manage these risks. You’ll leave the session with proven techniques to clarify roles and collaborate with your operational risk team to deliver integrated results.

  • Moderator: Kathryn Reimann, Regulatory Advisor, Hummingbird and Adjunct Professor and Senior Fellow for Program on Corporate Compliance and Enforcement, NYU School of Law
  • Elizabeth M. Clarkson, CRCM, Executive Vice President and Deputy Enterprise Risk Officer, Umpqua Bank
  • Bill Tucker, CIA, CERP, CRCM, CAFP, Audit Director – Corporate Governance, Citibank Internal Audit, Citibank

ON-DEMAND

From Root Cause Analysis to Remediation
(Of interest to both risk and compliance officers)

The effectiveness of a remediation plan depends on identifying and addressing the true causes of a problem. Hear about how adopting a multidisciplinary approach to advanced root cause analysis at the enterprise level provides a head start in designing remediation plans that are embraced by stakeholders and successful at permanently solving a problem.

  • Moderator/Speaker: Tina Shaver, Senior Director II, Treliant, LLC
  • Clayton Norris, Compliance Director, Risk Evaluation & Assurance, KeyBank
  • Kathryn Reimann, Regulatory Advisor, Hummingbird and Adjunct Professor & Senior Fellow for Program on Corporate Compliance and Enforcement, NYU School of Law

ON-DEMAND

You’ve Breached a Risk Limit—Now What?
(Of interest to both risk and compliance officers)

In the current environment, the threat of breaching risk limits and tolerances set under prior conditions is rising. Hear from risk experts about steps to take when a limit is breached, including reporting, issuing of temporary exceptions, reassessment of triggers, dealing with uncertain volatility and more.

  • Moderator/Speaker: Cara James, Chief Risk Officer, Arvest Bank
  • Cathy Lemieux, Regulatory Advisor, Treliant
  • Jeanni L. Stahl, Senior Vice President, Chief Risk Officer, Metabank

ON-DEMAND

Product and Service Delivery Risk
(of interest to both risk and compliance officers)

As a top operational risk focus, banks of all sizes are focused on assessing the effectiveness of their internal controls and end-to-end processes for product and service delivery risk. Why? The cost of getting it wrong is too high and can result in poor customer experience, compliance issues, reputational damage and regulatory action. Join us for an in-depth discussion on the approach for product and service delivery risk management including what you should be assessing, the governance processes and controls that you can put into place and the roles of stakeholders across the three lines of defense, as well as leading practices in monitoring and testing.

  • Moderator/Speaker: Jennifer L. Gemma, Senior Vice President, IA Corporate Governance, Citibank N.A.
  • PJ Goel, Managing Director, EY
  • Daniel Patton, CFE, Senior Vice President, Product and Service Delivery Risk Management, US Bank

ON-DEMAND

Regulatory Change Management
(of interest to both risk and compliance officers)

What is your process for getting in alignment with supervisory expectations, especially when you are supervised by multiple agencies? What is your process to stay “plugged in” to the ever-changing regulatory world? We’ll provide a framework for keeping up with regulatory changes and how to manage these changes across the enterprise.

  • Moderator/Speaker: Christopher T. Spellman, CRCM, Senior Vice President, and Corporate Compliance Director, Heartland Financial USA, Inc. 
  • Timothy M. Gauntner, Senior Vice President and Senior Compliance Officer- Mortgage, KeyBank

ON-DEMAND

HR Compliance Concerns in the Covid-19 Era

The coronavirus has led to new federal policies governing how banks and other employers manage their workforce. This session will explore the paid leave provisions of the recently enacted “Families First Coronavirus Response Act” and updated EEOC guidance for complying with the Americans with Disabilities Act during the pandemic. We also will provide practical tips for complying with those agencies’ directives.

  • Moderator: Jonathan Thessin, Vice President, Senior Counsel, Consumer and Regulatory Compliance, American Bankers Association
  • Steven S. Greene, Matthews & Greene, LLC

On-Demand

Risk Control for Machine Learning Models

Many banks are considering and/ or adopting machine-learning models for a range of applications. Machine Learning models have great potential for transforming decisioning processes in the Financial Industry. However, there are consumer and regulatory concerns and biases that can be exacerbated with increases in model complexity and data. Understanding the risks and complexity of developing and implementing Machine Learning can help to avoid issues and maintain compliance. This session will provide insight into what must be done to gain advantages and avoid such serious problems. 

  • Moderator: Robert Strand, Senior Economist, Office of Chief Economist, Economic Policy & Research, American Bankers Association
  • Deborah Gordon, Darling Consulting

Sub-Track: AML, Fraud and Security

ON-DEMAND

AML Hot Topics – Your Annual Review of the Most Pressing AML (and OFAC) Concerns

This session is a quick-paced download of the critical AML and OFAC concerns. If you are looking for an update on Cannabis related issues, please see the separate session titled "The Latest Challenges on the Cannabis Front.”

  • Robert Rowe, Vice President and Senior Counsel, Consumer and Regulatory Compliance, American Bankers Association

ON-DEMAND

FLASH Session: The Latest Challenges on the Cannabis Front

Bankers continue to struggle with managing marijuana-related businesses (MRBs) as well as ancillary businesses that support the marijuana industry. Two of the latest challenges facing bankers are hemp and cannabidiol (CBD). This session will explain what bankers need to know about banking hemp growers and producers, what restrictions are in place for hemp, and whether it’s safe to bank CBD businesses. We’ll cover the latest rules from the USDA and the FDA as well as guidance from FinCEN and the banking regulators.

  • Robert Rowe, Vice President and Senior Counsel, Consumer and Regulatory Compliance, American Bankers Association

ON-DEMAND

Emerging Risks and Fraud Exposures in Payments

In this session we will explore the emerging trends and risk exposures around payments, such as new technologies and how they impact payment channels; industry and regulatory pressure for faster payment settlement; fraud exposures and the impact of COVID-19 on the payments landscape.

  • Moderator/Speaker: Stephen Kenneally, Senior Vice President, Payments, American Bankers Association 
  • Lee Kyriacou, Vice President, Real Time Payments,The Clearing House 
  • Michelle Lewis, Vice President, Governance, Risk  Operations, Payments and Risk Products, Early Warning
  • Scott H Pope, CRCM, Senior Vice President, Payments, CRO Risk and Compliance Senior Manager - Consumer and Small Business Payments, U.S. Bank 

Sub-Track: Technology

ON-DEMAND

A Risk Roadmap for New Technology
(Of special interest to community and mid-size banks)

When it is time to update operational technology in the bank - what is your risk roadmap for onboarding new internal technology? How are you evaluating the risk with third- and fourth-party vendors? Join us as we take a look at the new key risks for onboarding new technologies and systems. This is not a session about onboard new FinTech products – this is a session outlining the full range of risk throughout the different phases of onboarding new systems and technology.

  • Moderator: Jacqueline “Jackie” B. Charron, Senior Vice President, Chief Risk Officer, Risk Oversight, PeoplesBank
  • Ritesh Chadha, Senior Vice President - Enterprise Risk and Controls at Dime Community Bank 
  • Troy Damboise, Senior Vice President, Chief Operational Risk Officer, Liberty Bank
  • Salvatore (Sal) Zerilli, CPA, Managing Director, The Mercadien Group

ON-DEMAND

Practical Ways to Incorporate AI and Machine Learning in Risk and Compliance

It’s been proven that Artificial Intelligence (AI) and Machine Learning (ML) can automate administrative and tedious tasks more efficiently. They can also find trends and patterns in complex data more quickly than humans. Both of these competencies are ideal for our risk and compliance disciplines and can make us more efficient and accurate. In this session we will discuss real life use cases of AI and ML and provide examples of how they can be used in a real banking environment.

  • Moderator: Lyn Farrell, Regulatory Strategy Advisor, Hummingbird
  • Grace Brasington, Partner, Financial Services Advisory and Compliance, Guidehouse
  • Rick Hamilton, CAMS, Senior Vice President, Anti-Money Laundering Quantitative Modeling & Analytics, PNC Bank
  • Harsh R. Pandya, Social Scientist, Giant Oak, Inc

Risk Track

ON-DEMAND

Updating Your Risk Governance Framework for Efficiency and Effectiveness

This is not a 101 session! We are assuming in this session you have a risk governance framework in place. This session is for you to benchmark what you are doing against current leading practices. You will walk away with a checklist of upgrades suited for your asset size.

  • Moderator/Speaker: Joanne T. Campbell, CRCM, Executive Vice President, Chief Risk Officer, Camden National Bank 
  • Jennifer F. Burke, Partner, Crowe LLP
  • Candice (Candi) Rickard, Retired - Executive Vice President and CRO, Old National Bank

ON-DEMAND

Building a Data Governance Risk Framework: Where to Begin

This session is a soup to nuts overview on how to stand up a data governance program in your institution. Included in this discussion is a standardization of language definitions (data modeling, data quality, data warehousing, etc.). We’ll also discuss growing into data analysis and reporting.

  • Moderator/Speaker: LeAnne B. Staalenburg, CISSP CRCM, Senior Vice President, Corporate Security and Risk, Capital City Bank 
  • Christopher Sifter, PMP, Principal, Consulting, Crowe LLP
  • Jeremy Wishall, Vice President, Audit Leader - Credit and Fraud Risk Management, American Express

ON-DEMAND

Identifying and Mitigating Cybersecurity Risks

This session will take you beyond response to identifying and mitigating cyber risks before they occur.

  • Moderator: Denyette DePierro, Vice President, Cybersecurity Policy, American Bankers Association

ON-DEMAND

CECL 2020: The Battle Scars of Implementation (So Far!)

CECL became effective on January 1 for larger banks.  How is CECL implementation going? What are bankers finding in modeling? Validation? Governance? And what is happening with regards to examiner and auditor expectations? Our experts will outline everything you need to know about CECL – and more

  • Moderator/Speaker: Michael Gullette, Senior Vice President, Tax and Accounting, American Bankers Association
  • Mandi Simpson, Partner, Crowe LLP; Mandi Simpson, CPA, Partner, Crowe LLP

ON-DEMAND

Conduct Risk Governance

Regulatory scrutiny and expectations continue to be heightened related to Conduct Risk. In this session, we will discuss approaches to evaluating your bank’s risk culture as well as factors to consider throughout the risk management lifecycle to address Conduct Risk in your product and service offerings.   

  • Moderator/Speaker: Cara Williams, CERP, CRCM, CCEP-I, Senior Vice President, Control Executive - Stakeholder Relations, Wells Fargo 
  • Peter Dugas, Managing Principal, Capco
  • Aprille M. Savarese, Director – Senior Vice President: Conduct, Security and Financial Crimes Risk Management, Zions Bancorporation
  • Jo Ann Stall, CRCM, Chief Compliance Officer, BOK Financial

ON-DEMAND

3rd Line of Defense: An Effective Audit Function

From audit quality, scoping and planning to roles and responsibilities, those with audit responsibilities or oversight over the third line will benefit from this session which will outline current exam issues and how to mitigate them.

  • Moderator: Ann Marie Tarantino, CRCM, CRP, AMLP, SVP & Chief Compliance Officer, Esquire Bank
  • Jeff Harjo, Managing Director, BKD CPAs & Advisors
  • Bill Tucker, CIA, CERP, CRCM, CAFP, Audit Director – Corporate Governance, Citibank Internal Audit, Citibank

ON-DEMAND

Liquidity Risk During a Downturn

Just a few short months ago, the economic indicators were positive. All of that has been upended. Join us as talk about current liquidity scenarios and what you can do to mitigate the risks.  

  • Moderator/Speaker: Robert Strand, Senior Economist, Office of Chief Economist, Economic Policy & Research, American Bankers Association
  • Laura Beth Butler, CPA, CGMA, Executive Vice President, Chief Financial Officer & Secretary, First Citizens National Bank
  • Michael R. Guglielmo, Managing Director, Darling Consulting Group

ON-DEMAND

Forward Looking Credit Risk Tools

We’ll cover a wide range of forward-looking credit risk tools including: the use of alternative data to get early warning indicators of credit risk exposures; rescoring/reevaluating loans; determining and enforcing concentration limits and more.

  • Moderator: Tally Ferguson, Senior Vice President, Director of Market Risk Management, Bank of Oklahoma a division of BOKF NA
  • Marc Maun, Executive Vice President/Chief Credit Officer, BOK Financial
  • Dev Strischek, Principal, Devon Risk Advisory Group, LLC

ON-DEMAND

Replacing LIBOR (SOFR)

By the end of 2021, today's most common interbank interest rate benchmark, LIBOR, will likely be unusable. Experts will discuss the implications of this to your bank, recommend approaches for making the transition to whatever replaces LIBOR and explain some pitfalls to avoid.

  • Moderator/Speaker: Tally Ferguson, Senior Vice President, Director of Market Risk Management, Bank of Oklahoma NA

ON-DEMAND

Interest Rate Scenarios and the Current Environment

In this session for all size banks, experts will consider the outlook and approaches for managing a range of rate risk scenarios.

  • Moderator: Robert Strand, Senior Economist, Office of Chief Economist, Economic Policy & Research, American Bankers Association
  • Laura Beth Butler, CPA, CGMA, Executive Vice President, Chief Financial Officer & Secretary, First Citizens National Bank
  • Adam Goethe, Managing Director, Treasury Capital Markets, Charles Schwab
  • Steve Scott, Senior Vice President, Head of Interest Rate Risk, US Bank

ON-DEMAND

Case Study on Strategic Risk: Identifying Warning Signs

Risk identification during the Strategic Planning Process is critical for all banks to assure that strategies are in alignment with the bank’s overall risk appetite. It is equally important to understand the strategic risks after the plan has been built and implementation of action items and strategies takes place so banks can effectively identify and address the warning signs for elevated risks.

  • Moderator/Speaker: Jacqueline “Jackie” B. Charron, Senior Vice President, Chief Risk Officer, Risk Oversight, PeoplesBank
  • Michael B. Glotz, CEO and Co-Founder, Strategic Risk Associates

ON-DEMAND

Adapting Your Physical Security Strategy to COVID-19 Challenges

The COVID-19 pandemic poses numerous planning and response issues unlike any we have experienced to date.  While many lessons have been learned as we all navigate our “new normal”, this session will focus on the physical safety and security measures specific to the COVID threat.  Risks associated with workplace liability, physical security and workplace safety will be discussed.

  • Moderator/Speaker: LeAnne B. Staalenburg, CISSP CRCM, Senior Vice President, Corporate Security and Risk, Capital City Bank
  • Kevin D. Eack, JD, CPP, CAFP, CERP, Principal, The Brannan Group LLC

Compliance Track

Sub-Track: Compliance Management

ON-DEMAND

Taking Your Compliance Management Program Agile
(Of special interest to Mid-Size/Large Banks)

While many companies have embraced Agile, compliance programs have been slow to adopt the methodology. Session attendees will learn how to transform a compliance program to an Agile structure with empowered, autonomous, and execution-oriented compliance professionals, identify and recognize Compliance’s role in an Agile pod, and recognize Agile best practices compliance professionals can implement.

  • Betsy Fredrickson, CRCM, Vice President, Wells Fargo Bank NA
  • Sterling Hening, Vice President, Operational and Compliance Risk, Capital One
  • Celie Niehaus, CRCM, BBVA US - Chief Compliance Officer, BBVA 

ON-DEMAND

Practical Tools and Tips for Effective and Efficient Compliance Processes for Community Banks

Panelists will have candid conversations on how to align your risk assessment(s) to your board’s risk appetite. We will demonstrate methods to build efficiencies, such as prioritization and resource alignment, by developing tools to measure risk accountabilities. We’ll conclude the conversation by discussing communications up and across the organization.

  • Moderator/Speaker: Thomas W. Williams, CRCM, CCBIA, ACT Specialist, Senior Vice President, Senior Compliance Manager,  United Bank
  • Jim Bedsole, CRCM, CBA, CFSA, CAFP, Senior Vice President, Chief Compliance & Risk Officer, BankSouth
  • Kevin Georgetti, Esq. CRCM CAMS, Chief Compliance Officer/Executive Vice President, First United Bank & Trust

ON-DEMAND

Top Leadership Skills for Compliance Officers

Effective, resourceful and agile leadership is essential during a rapidly changing environment. During this session we will explore new skills needed to engage remote teams; handling multiple tasks and timelines; and, shifting resource priorities.

  • Moderator: Christopher T. Spellman, CRCM, Senior Vice President and Corporate Compliance Director, Heartland Financial USA, Inc.
  • Mary A. Clouthier, CRCM, Vice President, Training Program Leader, Enterprise Testing, Wells Fargo Bank, NA
  • Elizabeth M. Snyder, CRCM, Operational Risk Consultant - Regulatory Relations & Audit Coordinator – Control Executive Team, Stakeholder Relations, Wells Fargo

ON-DEMAND

M&A Compliance in a Turbulent World

While our world may be turned upside down in response to COVID-19, M&A activity will continue and your due diligence process should be strong, regardless of the economic environment. Our panel will interactively discuss the end to end M&A process starting at steps involved in performing due diligence (including remote due diligence), reverse due diligence, identifying and mitigating gaps in resources, processes, products to integration. We will provide tools, tips, and tricks for handling key tasks along the journey.

  • Moderator/Speaker: Maureen Carollo, CRCM, CAMS, Senior Vice President, Director of Compliance, Great Plains Bank
  • Tina Shaver, Senior Director II, Treliant, LLC 
  • Christopher T. Spellman, CRCM, Senior Vice President, and Corporate Compliance Director, Heartland Financial USA, Inc.

ON-DEMAND

FLASH Session:Mitigating the Risk of Reliance on Guidance

The CFPB has issued a number of COVID-related guidance documents and policy statements that encourage banks to work with consumers and authorize temporary flexibility in complying with certain consumer protection rules. While welcome, can these statements be relied upon? What is the risk of future supervisory and enforcement scrutiny, and what can be done to mitigate this risk?

  • Brian Johnson, Partner, Alston & Bird

Sub-Track: Lending

ON-DEMAND

Mortgage Lending Update: COVID and Beyond

There’s always something to talk about in our Mortgage Lending Update! Join ABA’s Rod Alba to talk about the latest challenges and updates regarding Mortgage Loan Originator rules, TRID and QM. The session will also address COVID related mortgage origination issues such as forbearance and appraisal challenges. 

  • Moderator: Sharon Whitaker, Vice President, Commercial Real Estate & Finance, American Bankers Association
  • Rod Alba Senior Vice President, Real Estate Finance, American Bankers Association

ON-DEMAND

COVID-19 and Beyond – Fair Lending Hot Topics

Hear from our experts on fair lending hot topics. The speakers will focus heavily on the impact of COVID-19 regulatory changes on your Fair Lending Program, as well as updates on all fair lending changes and regulatory concerns.

  • Moderator: Kitty Ryan, Vice President, Senior Counsel, Fair and Responsible Banking, Regulatory Compliance and Policy, American Bankers Association
  • Brian P. Larkin, Director, Assistant General Counsel – Fair Lending, Capital One, NA
  • Carl Pry, Senior Director, Treliant 

ON-DEMAND

Fair Lending Big Data, Artificial Intelligence, and Machine Learning - Part I

We all have an idea of what big data is and how AI and machine learning can be helpful in marketing and lending operations. While this “big data” may be predictive, how do we reconcile it to standard or traditional credit worthiness underwriting criteria? We’ll discuss available agency guidance related to big/alternative data along with the fair lending risk related to the use of AI and machine learning. We will also explore risk assessment issues, system processes, controls, data monitoring and review and the possibility of machine bias.

  • Moderator: Rick Freer, Senior Director Examination and Compliance Programs, American Bankers Association 
  • Adam Gailey, Ph.D., Principal, Charles River Associates
  • Andrea Mitchell, Managing Partner, Mitchell Sandler, LLC

ON-DEMAND

Fair Lending Big Data, Artificial Intelligence, and Machine Learning - Part II: Digital/Web Banking and Marketing – Defining Our “Market”

We will provide a robust discussion on how you define your market to ensure you are complying with fair lending requirements and CRA efforts.   First, we’ll discuss the critical considerations surrounding digital marketing and web-based efforts and what controls you should have in place to guard against illegal discrimination and redlining, especially far outside your normal service area(s). We’ll provide ideas on leveraging your data - knowing what it says and how you use it to monitor your fair lending and CRA compliance risks.

  • Moderator: Rick Freer, Senior Director Examination and Compliance Programs, American Bankers Association 
  • David Kogut, Principal, Charles River Associates
  • Carl Pry, Senior Director, Treliant

ON-DEMAND

Fair Lending Statistical Analysis: Effective and Efficient Assessment and Reporting Processes

Statistical results alone are not enough to ensure a vigorous and compliant fair lending and fair banking program. We will discuss different approaches for using statistical analysis, knowing proxy methodologies, and the other facts and data you need to review, monitor and test to determine the discrimination risk in your loan portfolios.

  • Moderator: Rick Freer, Senior Director Examination and Compliance Programs, American Bankers Association
  • Arthur Baines, VP and Co-Practice Leader, Charles River Associates
  • Andrea Mitchell, Managing Partner, MitchellSandler, LLC

ON-DEMAND

Managing Mortgage Lender Conduct Risk

With or without a pandemic, you need a strong program to monitor and control for mortgage-related conduct risk.  This session will provide mitigation strategies for the common pitfalls on marketing agreements, RESPA Section 8 obligations and overall lender conduct mistakes.

  • Brian S. Levy, Katten & Temple, LLP
  • Bruce W. Schultz, Vice President and Community Reinvestment Officer, Gateway First Bank

ON-DEMAND

The Latest on HMDA Data Collection and Reporting

In April of this year, new HMDA reporting thresholds have been announced by the Consumer Financial Protection Bureau. The revisions affect the determination of required reporting for both closed-end loans and open-end lines of credit.   Join us as we walk through how the announced threshold changes impact your  overall HMDA program and reporting. We’ll also look at this year’s HMDA Data and update you on any COVID-related concerns surrounding HMDA data collection and reporting as well as news regarding HMDA Reform.

  • Anurag Agarwal, PhD, President, RiskExec, Asurity
  • Jean B. Comeau, Residential and Consumer Lending Compliance Specialist, The Cape Cod Five Cents Savings Bank

ON-DEMAND

Flood Compliance: Tackling  Regulatory and Operational Challenges

This session will provide you with the tactics in operationalizing supervisory guidance and enforcement trends in your flood compliance program.

  • Moderator: Diana Banks, Vice President, Senior Counsel, Regulatory Compliance and Policy, American Bankers Association
  • David Dickinson, CRCM, President, Banker's Compliance Consulting
  • Jerod  Moyer, CRCM, Consultant, Banker's Compliance Consulting

ON-DEMAND

Mortgage Servicing and the Impact of the COVID-19 Pandemic

Join our panel of experts as we provide a high level summary of the key COVID-19 Pandemic regulatory changes that impacted mortgage servicing, detail examples of how these changes were operationalized, discuss lessons learned from the implementation of the changes and most importantly, layout what is coming down the road and keeping CCO’s up at night.

  • Moderator: Sharon Whitaker, Vice President, Commercial Real Estate and Finance, American Bankers Association
  • Diane L. Slack, Senior Vice President, Director of Regulatory Management Sandy Springs Bank
  • Lynn Tarantino, CRCM, CAMS, Senior Vice President, Chief Compliance Officer, Cenlar FSB

ON-DEMAND

Fair Servicing During the COVID-19 Emergency and Beyond

Congress and some states have mandated certain relief for borrowers, including mortgage forbearances, limits on credit reporting, and other measures designed to address the economic fallout of the COVID-19 emergency. While regulators have granted financial institutions some flexibility for good faith compliance with certain regulations, banks will still be expected to ensure that they communicate clearly and promptly with borrowers about loss mitigation and other offers of relief, and that borrowers are treated fairly without regard to race or other protected characteristics. Our experts will outline how servicers can manage the risk of fair lending concerns and UDAAP concerns as they navigate through the national emergency and its aftermath.

  • Moderator: Kitty Ryan, Vice President, Senior Counsel, Fair and Responsible Banking, Regulatory Compliance and Policy, American Bankers Association 
  • Karen Cullen, Director, Regulatory Compliance Practice and Fair and Responsible Lending Practice Crosscheck Compliance
  • Greg Schwager, Senior Counsel, PNC Bank

ON-DEMAND

Small Dollar Lending: New Opportunities to Meet Customers’ Needs

Recently, federal regulators have removed barriers that, in the past, discouraged banks from establishing or expanding small dollar lending programs. Regulators also expressed a renewed interest in small dollar lending partnerships between banks and Fintech companies. Hear the latest regulator pronouncements and how it impacts your bank’s ability to make small dollar loans.

  • Aaron Iovine, Director of Policy and Regulatory Affairs Counsel, Cross River Bank
  • Jonathan Thessin, Senior Counsel, Regulatory Compliance and Policy, American Bankers Association

ON-DEMAND

CRA Update: Reform and More

This session will cover the full range of  CRA concerns including updates on CRA modernization progress and new issues surrounding COVID-19 response.

  • Joseph Pigg, Senior Vice President, Fair and Responsible Banking and Mortgage Finance, American Bankers Association
  • Krista Shonk Vice President, Fair and Responsible Banking, Regulatory Compliance Policy, American Bankers Association

ON-DEMAND

Relationship Banking and the New Normal
(Of special interest to community bankers)

Join us as we explore how to manage your bank’s critical relationship banking program as it intersects with compliance. We’ll discuss how to identify and manage compliance risks as you partner with your Relationship Bankers. We’ll also discuss the impact of your pandemic and economic downturn on your relationship banking program and how to make adjustments in support of your customers, and your compliance program.

  • Moderator/Speaker: Krysti Cunningham, CRCM, CAMS, Senior Vice President, Compliance Officer, Security National Bank
  • Patti J. Joyner, CRCM, President and Founder, Financial Solutions for Growing Companies

Sub-Track: Consumer Protection

ON-DEMAND

What’s New with TCPA

TCPA: four letters that strike uncertainty in the minds of compliance professionals – and for good reason. In this session, the panelists will move beyond the usual obligatory discussion of what (currently) constitutes an autodialer and will instead discuss operational challenges and practical considerations the TCPA presents for banks in today’s environment. Topics on the agenda include challenges around implementing text messaging programs, monitoring for reassigned phone numbers and handling revocation of consent.  We also will discuss how the COVID-19 pandemic impacts TCPA compliance as well as opportunities to integrate customer communication strategies into business continuity planning.

  • Moderator: Scott H Pope, CRCM, Senior Vice President, Payments CRO Risk and Compliance Senior Manager, Consumer and Small Business Payments, US Bank
  • Tyler Surman, Compliance Analyst, U.S. Bank National Association 
  • Jonathan Thessin, Senior Counsel, Regulatory Compliance and Policy, American Bankers Association

ON-DEMAND

Next-Gen Social Media Compliance Strategies

Are you still focused just on Facebook and Twitter? Join us as we evaluate all social media outlets for compliance risk. We’ll give you the latest tools and strategies to upgrade your complaint program for next-level compliance monitoring and response.

  • Moderator: Maureen Carollo, CRCM, CAMS, Senior Vice President,. Director of Compliance, Great Plains Bank
  • Russ Horn, CISA, CISSP, CRISC, President, CoNetrix, LLC
  • Camie L. Keilen, Senior Vice President, Senior Compliance Director, Program Administration, Governance & Reporting, US Bank

ON-DEMAND

UDAAP: Understanding the CFPB’s Guidelines on the Definition of “Abusive”

In this session, you will better understand the new definition of “abusive” as it pertains to UDAAP, learn how to focus on the execution and analytics of the risk assessment, and be provided with best practice mitigation strategies in order to avoid potential violations in this area.  

  • Moderator: Thomas W. Williams, CRCM, CCBIA, ACT Specialist, Senior Vice President, Senior Compliance Manager, United Bank
  • Michael Berman, JD, Founder and Chief Executive Officer, Ncontracts
  • Eric McGarrah, Compliance Director, UDAAP Program Office, Wells Fargo

ON-DEMAND

Credit Reporting and Understanding Disputes in a COVID World

FCRA and reporting to consumer reporting agencies has always been challenging. Adding a global pandemic and new legislation presents additional, unprecedented complication. In this session, we will explore the legal requirements under the FCRA and CARES Act, options and responsibilities for reporting loans in the current environment.  We will also discuss some of the dispute investigation tools available to help banks analyze the volume and nature of their disputes to help them improve their credit reporting dispute procedures and compliance.

ON-DEMAND

Your  Website as a Branch – Compliance and the Customer Experience Check

In today’s environment, does your bank’s website function as a fully operational online branch? Speakers will cover general compliance items, regulatory requirements and areas of regulator scrutiny, information security-related items, and how to collaborate with your business units and vendors to create a website that is a business, not a burden.

  • Moderator/Speaker: Heather Schaefer, CRCM, JD, Vice President, Chief Compliance Officer, First National Bank N.A.
  • Krysti Cunningham, CRCM, CAMS, Senior Vice President and Chief Compliance Officer, Security National Bank
  • Renee Huffaker, CPA, CRCM, Senior Vice President, Chief Compliance Officer, Arvest Bank

ON-DEMAND

The Ever Changing Landscape of Data Privacy

The California Consumer Privacy Act (CCPA) took effect on January 1, 2020, with enforcement delayed to July 1, 2020. California’s Attorney General has made it clear he will not delay enforcement during the COVID-19 emergency. In addition, the Attorney General has not indicated when he will finalize CCPA rules proposed in October 2019 and modified in February and March 2020. This session will provide insights in navigating the CCPA in this uncertain environment and will also give a brief update on any notable privacy legislation in other states. Finally, we’ll touch on how they integrate with your current privacy program under GDPR and GLBA.

  • Moderator: Kitty Ryan, Vice President, Senior Counsel, Fair and Responsible Banking, Regulatory Compliance and Policy, American Bankers Association
  • Agnes Bundy Scanlan, Esq.
  • Nathan D. Taylor, Partner, Morrison Foerster

This program is subject to change. Please bookmark this page to check for continuing updates. Read ABA Conference and School Policies to help answer additional questions.

Sponsorship

Reaching the right audience with information about your company and products is critical to success in today's competitive business environment. Learn more about sponsoring the 2020 Risk and Compliance Virtual Conference. Contact Dorothy Friedlander if you have any questions.