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2021 Program

  • General Sessions

  • Concurrent Sessions

  • Bonus Sponsored Content

General Sessions

ON DEMAND

State of the Industry

  • Rob Nichols, President and CEO, American Bankers Association

ON DEMAND

Diversity, Equity and Inclusion: A Roundtable Discussion

Our panelists, representing a broad range of asset sizes, will go deeper into the DEI discussion by providing thoughts on where the industry is moving in overall inclusion initiatives. We continue the discussion in a concurrent session, providing specific inclusive and collaborative techniques and strategies to create a true high performance team.

  • Stephanie Bowers, Regulatory Analyst Senior, CLO Legal Operations, Corporate Regulatory Counsel, Chief Legal Office, USAA
  • Richard Harvey, Executive Vice President, General Counsel and Director of Compliance Risk, Beneficial State Bank
  • Pamela Perdue, Senior Vice President, Chief Compliance Officer, Heritage Southeast Bank
  • Daniel D. Soto, CAMS, Chief Compliance Officer, Ally Financial
  • Moderator: Naomi Mercer, Senior Vice President, Diversity, Equity and Inclusion, American Bankers Association

ON DEMAND

Where There is No Truth, There Can Be No Trust: Understanding Bias Risk in Data Management

Dr. Shiffman, a data scientist and AI/Machine learning expert, will provide new thoughts and trends in managing bias risks, providing a checklist of the areas requiring significant review, monitoring and testing. He will also provide the latest thoughts on regulatory expectations.

  • Gary M. Shiffman, Ph.D., Founder and Chief Executive Officer, Giant Oak, Inc

ON DEMAND

The Future of Regulation: The Revolution is Here

  • Jo Ann Barefoot, CEO & Cofounder, Alliance for Innovation Regulation

ON DEMAND

Fireside Chat: Accessing Economic Opportunities and Closing the Racial Economic Gap

  • Jeannine Jacokes, Chief Executive Officer, Community Development Bankers Association
  • Eugene Ludwig, Founder and CEO, Promontory MortgagePath LLC; Managing Partner, Canapi LLC; Founder and Chairman, Promontory Financial Group; Chair, Ludwig Institute for Shared Economic Prosperity
  • Moderator: James Ballentine, Executive Vice President, Congressional Relations and Political Affairs, American Bankers Association

ON DEMAND

Regulatory Roundtable

Expect a lively conversation with agency representatives on the full range of risk-related supervisory concerns and hot-button issues.

  • Eric S. Belsky, Director of the Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve System
  • Leonard Chanin, Deputy to the Chairman for Consumer Protection and Innovation, Federal Deposit Insurance Corporation
  • Grovetta N. Gardineer, Sr. Deputy Comptroller for Bank Supervision Policy, Office of the Comptroller of the Currency
  • Representative from the Consumer Financial Protection Bureau
  • Bryan Schneider, Associate Director of Supervision, Enforcement and Fair Lending, Consumer Financial Protection Bureau 
  • Moderator: Virginia O’Neill, Executive Vice President, Regulatory Compliance and Policy, American Bankers Association

ON DEMAND

Closing Keynote

  • Patti Joyner, CRCM, President and Founder, Financial Solutions for Growing Companies

Concurrent Sessions

ON DEMAND

  • Square Peg/Round Hole: Compliance When the Regulations Follow the Payments Evolution
    Have you heard? Paypal, Venmo, CashApp and Square now accept cryptocurrencies to make payments, and some let you buy cryptocurrencies as well. Faster payments (e.g., RTP, Zelle, etc.) have become must have methods to offer. Consumer demand and expectations on how to make payments, and the products used to do so, are evolving at a geometric rate while consumer regulations cannot keep pace. Attend this session to hear insights into current trends in payment methods, outlooks for the future, and what banks should be looking out for in their compliance programs.
    • Steve Kenneally, Senior Vice President, Payments, American Bankers Association
    • Alicia Reid, Internal Counsel, Bank Supporting Payments, U.S. Bank
    • Moderator/Speaker: Scott H. Pope, CRCM, Senior Vice President, Payments CRO Risk and Compliance Senior Manager - Consumer and Small Business Payments, U.S. Bank
  • Complaint Management: Check Up On Your Program’s Effectiveness
    Effectively capturing and understanding complaint data is not just a regulatory requirement, but an opportunity to discover trends that can improve the way we do business. Renewed interest and evolving expectations are not just a trend for large banks but banks of all sizes. This session walks you through this process from start to resolution and beyond!
    • Manfred A. Brockmann CRCM, CAMS, AMLP, First Senior Vice President, Chief Compliance Officer, Valley National Bank
    • Krysti Cunningham, CRCM, CAMS, Senior Vice President, Compliance Officer, Security National Bank
    • Scott H. Pope, CRCM, Senior Vice President, Payments CRO Risk and Compliance Senior Manager - Consumer and Small Business Payments, US Bank
    • Moderator: Elizabeth M. Snyder, CRCM, Senior Director of Risk Management and Regulatory Compliance, Spinnaker Consulting Group
  • Leading Practices in Assessing and Mitigating UDAAP Risk
    As we all know, UDAAP is a top organizational concern, especially when it comes to new product and service rollouts. This session will not only provide a comprehensive review of the UDAAP intersections in a product and service life cycle, but also cover the emerging regulatory concerns. We’ll talk about practical ways to incorporate UDAAP reviews every step of the way.
    • Maureen E. Carollo, CRCM, CAMS, Senior Vice President/ Director of Compliance, Great Plains National Bank
    • Chris Lucas, Director, Spinnaker Consulting Group
    • Eric McGarrah, Senior Vice President and UDAAP Program Director, Wells Fargo
    • Introduction By: Cristina Felix, CRCM, CAMS, Senior Vice President, Director of Customer Solutions, Valley National Bank
    • Moderator: Elizabeth M. Snyder, CRCM, Senior Director of Risk Management and Regulatory Compliance, Spinnaker Consulting Group
  • Fair and Responsible Lending Risks for Mortgages Part 1: Product Design, Marketing and Originations
    Mortgages have always played a key role in wealth building for all communities so it’s no surprise that the regulators have a renewed focus on UDAAP and fair and responsible lending. Our panel of experts will discuss how your mortgage products- from design to marketing to origination- can meet these expectations in mortgage lending.
    • Jennifer Rowen, CRCM, CAMS, Senior Vice President, Chief Compliance Officer, BSA Officer, Cenlar FSB
    • Liza R. Warner, Managing Director, CrossCheck Compliance
    • Moderator/Speaker: Maureen E. Carollo, CRCM, CAMS, Senior Vice President/Director of Compliance, Great Plains National Bank
  • Servicing Part 1: Another Wave of Changes on the Way for Mortgage Servicers
    In early April, the CFPB issued two critical communications: a bulletin warning mortgage servicers that unprepared is unacceptable and proposed rulesintended to help prevent avoidable foreclosures as the emergency federal foreclosure protections are set to expire. Hear from a panel of leading experts on what was in these communications and what you need to be prepared for.
    • Jason R. Bushby, Partner, Bradley
    • Jonathan R. Kolodziej, Partner, Bradley
    • Moderator: Sharon Whitaker, Vice President, Commercial Real Estate & Finance, American Bankers Association
  • Improvise, Overcome, and Adapt Your CMS to Changing Times
    In this session, you will learn how to maintain an effective compliance management system during times of fast-paced change, as well as how to implement monitoring and controls to keep up with the ever-changing regulatory environment.
    • James M. Bedsole, CRCM, CBA, CFSA, CAFP, Senior Vice President and Chief Compliance and Risk Officer, BankSouth
    • Michael Berman, JD; Founder and Chief Executive Officer, Ncontracts
    • Moderator/Speaker: Thomas W. Williams, CRCM, CCBIA, ACT Specialist, Senior Vice President, Senior Compliance Manager, United Bank
  • TCPA: What Dialing Equipment Can Banks Use After Facebook?
    In light of the significant decision on TCPA handed down by the Supreme Court on April 1, 2021 in Facebook v. Duguid, bankers now have a greater ability to use efficient dialing technology to contact their customers. In this fast-paced session, ABA's top expert Jonathan Thessin will summarize the Court's holding, describe unresolved issues and areas of potential liability post-Facebook, and provide key takeaways from the opinion.
    • Jeremy Gladstone, Director, Assistant General Counsel, Capital One
    • Charlie Kennedy, Founding Partner, The Kennedy Privacy Law Firm
    • Jonathan Thessin, Vice President and Senior Counsel, Regulatory Compliance and Policy, American Bankers Association

ON DEMAND

  • Serving LEP Customers: Strategies for Success
    Consumers and small business owners with limited English proficiency (LEP) present a significant and growing share of our communities. The CFPB's January 2021 statement on serving LEP consumers encourages financial institutions to meet the needs of this group, while also noting the related fair lending and UDAAP risks. Our panel of experts will discuss how to incorporate the CFPB's guidance into your bank's strategy, and how to identify and think through the tactical aspects of providing services and products in non-English languages.
    • Andrea Mitchell, Managing Partner, Mitchell Sandler
    • Brian Larkin, Senior Director and Associate General Counsel, Fair Lending, Capital One, NA
    • Moderator/Speaker: Kitty Ryan, Senior Vice President, Fair and Responsible Banking, American Bankers Association
  • Customer Remediation, What is Your Bank's Remediation Preparedness ... or Maturity Level
    To quote Forest Gump: “It Happens.” At some point, you’ll need to have a remediation plan, you won’t know what or when, but rest assured it will happen. How prepared is your bank to determine when remediation is required and how to actually do it? This session is tailored by bankers to give you considerations for maturing your remediation process.
    • Aaron Rykowski, CRCM, Senior Vice President and Chief Compliance Officer, WesBanco Bank, Inc.
    • Christopher T. Spellman, CRCM, Senior Vice President, and Corporate Compliance Director, Heartland Financial USA, Inc.
    • Moderator: Elizabeth (Beth) A. Reister, Chief Compliance Officer, Fulton Financial Corporation
  • Meeting the Needs of US Servicemembers
    Banks have always prioritized the needs of servicemember customers. This session will help you meet those needs. We will feature the Military FamilyAdvisory Network’s survey of challenges facing servicemembers, especially financial needs. In addition, a representative from the Association of MilitaryBankers of America will present a financial readiness tool which will be available to all ABA members that helps servicemembers organize their financial resources.
    • Andia Dinesen, Executive Vice President, Communications and Operations, Association of Military Banks of America (AMBA)
    • Shelley Kimball, Ph.D., Senior Director of Research and Program Evaluation, Military Family Advisory Network
    • Moderator: Robert G. Rowe, III, Vice President and Senior Counsel, Regulatory Compliance and Policy, American Bankers Association
  • Fair and Responsible Lending Risks for Mortgages Part 2: Fair Servicing and Debt Collection
    The pandemic and economic shutdown have caused regulators to focus on whether mortgage borrowers of color and underserved communities have been treated fairly. Our expert panel will discuss how to prepare for regulatory scrutiny under ECOA and UDAAP, and to ensure that your bank can demonstrate fair communication with and assistance to homeowners.
    • Jennifer Rowen, CRCM, CAMS, Senior Vice President, Chief Compliance Officer, BSA Officer, Cenlar FSB
    • Liza R. Warner, Managing Director, CrossCheck Compliance
    • Moderator/Speaker: Maureen E. Carollo, CRCM, CAMS, Senior Vice President/Director of Compliance, Great Plains National Bank
  • Servicing Part 2: You've Been Warned – What Servicers are Doing to Prepare for the Increased Scrutiny in the Coming Months
    Acting CFPB Director Ueijo and other regulatory bodies made it clear that in the months to come mortgage servicing will be under the microscope.Servicers will experience increased scrutiny on how they respond to pandemic impacted borrowers. Hear from our panel of mortgage banking experts on howthey are preparing for the increased scrutiny and the leading practices they are deploying to prepare for the spotlight.
    • Aaron Rykowski, CRCM, Senior Vice President and Chief Compliance Officer, WesBanco Bank, Inc.
    • Lynn Tarantino, CRCM, CAMS, Senior Vice President, Chief Control Officer, Cenlar FSB
    • Moderator/Speaker: Sharon Whitaker, Vice President, Commercial Real Estate & Finance, American Bankers Association
  • Lessons Learned from the Pandemic: Improving Your Third-Party Risk Management
    Third-party risk management continues to present new and evolving challenges. “Stay the Course” just doesn’t cut it anymore. Join this fireside chat to explore some best practices to employ that will help to keep your program current and your bank protected from external events.
    • Nicole O'Brien, Third-Party Risk Officer, Venminder
    • LeAnne B. Staalenburg, CISSP CRCM, Senior Vice President, Corporate Security and Risk, Capital City Bank
    • Moderator/Speaker: Ann Marie Tarantino, CRCM, CRP, AMLP, Senior Vice President - Chief Compliance Officer and Risk Officer, Esquire Bank, N.A.
  • How to Use Your Compliance Training Program to Develop Risk Managers
    While compliance training focuses on creating regulatory awareness and subject matter expertise, training has begun to be reimagined to move compliance risk practitioners to compliance risk managers. Join our experts as they walk through the four actions you can take to leverage your existing training program to fundamentally shift outcomes and benefits. You’ll get insights on how to identify and elevate core competencies through real-life decision-making scenarios. Your new approach to training will elevate your CMS and create a culture of empowerment and success.
    • Mary Clouthier, CRCM, Executive Vice President and Chief Risk Officer, Bank in Formation
    • David Dickinson, President, Banker's Compliance Consulting

ON DEMAND

  • Models: Walking Down a Different Runway
    As with everything else, Model Risk Management (MRM) requires a new look and feel. Environmental changes, artificial intelligence (AI) and machine learning are some of the new fashions that are affecting existing MRM programs. Join us as we explore ways to keep your models runway-ready.
    • Salvatore (Sal) Zerilli, CPA, Managing Director, The Mercadien Group
    • Chris Torley, Managing Director of Model Risk Management, Bank OZK
    • Moderator: Ann Marie Tarantino, CRCM, CRP, AMLP, Senior Vice President, Chief Compliance Officer and Risk Officer, Esquire Bank, N.A.
  • Fannie/Freddie Reform: Issues with the Ongoing Conservatorship and the Need to Finalize Reform
    Join our Fannie and Freddie experts as they outline impacts of recent disruptions caused by FHFA and Treasury policy changes, provide updates on the progress to end conservatorships, and discuss proposed ideas for workable solutions.
    • Ken Harrison, CMB, Vice President, Agency & Industry Relations, Gateway Mortgage Group
    • Brenda K. Hughes, Senior Vice President, Director of Mortgage & Retail Lending, First Federal Savings Bank of Twin Falls
    • Joseph Pigg, Senior Vice President and Senior Counsel, ESG and Mortgage Finance, Fair and Responsible Banking, American Bankers Association
  • CRA: Where Are We Now and Where We are Heading?
    CRA is undergoing significant revisions. This session will highlight likely changes and will provide practical suggestions for identifying CRA needs in your community and incorporating them into your bank’s CRA goals.
    • Tanweer S. Ansari, Esq., Senior Vice President, Internal Counsel & CCO/BSA Officer/CRA Officer, The First National Bank of Long Island
    • Ann-Marie Lefebvre, CRA Officer, Bristol County Savings Bank
    • Krista Shonk, Vice President and Senior Counsel, Regulatory Compliance and Policy, Fair and Responsible Banking, American Bankers Association
  • Reviewing Your Compliance Policies and Procedures for the New Environment
    We have all been moving at the speed of light to accommodate the risks of our 'new normal.' But, have you stopped to reassess and reevaluate your riskpolicies and procedures against this ‘new normal’? If nothing else, many of your policies and procedures were written assuming a mostly in-office workforce. This session will give you a jump start on areas to review to meet regulatory expectations. We’ll also cover the importance of audit considerations.
    • Deanna E. Macaluso, CRCM, Business Risk and Control Senior Officer, Wells Fargo
    • Laurent Robert, Director, Risk Management and Regulatory Compliance, Spinnaker Consulting Group
    • Moderator/Speaker: Jason L. Painley, CPA, CRMA, Chief Financial Officer and Treasurer, Senior Vice President, Mechanics Financial Corporation
  • Look Before You Leap: Considerations in Testing Automation
    This session will walk through areas to consider before you move to automate your testing program. We will discuss benefits as well as common pitfalls related to automation. The panel of speakers will offer complimentary viewpoints from risk management and data analytics, sharing lessons learned and helpful ideas to help you prepare.
    • Charles Corbezzolo CRCM, CIPP, Head of Consumer Bank Risk Assessment & Control, TD Bank
    • Jack Gooding, Director, Data Analytics, Spinnaker Consulting Group
    • Moderator: Cara Williams, CERP, CRCM, CCEP-I, Principal, Risk and Compliance Practice, Spinnaker Consulting Group
  • Machine Learning and Predictive Analytics: Are You Asking the Right Questions?
    • Sterling W. Hening, CRCM, Vice President, Compliance, Capital One Bank (USA) NA
    • Harsh R. Pandya, President, Giant Oak
  • Mortgage Lending & Small Creditor Exemptions: Detangling the Special Provisions – For Small Banks
  • Hear experts discuss the small lender provisions applicable to mortgage operations. Speakers will address small creditor provisions under QM, HMDA, servicing, and appraisal processes. Join this session to identify the advantages as well as the traps and tangles that small lenders must work through.

    • Dr. Teresa L. Gregory, President, Traditions Mortgage
    • Moderator/Speaker: Jerod Moyer, CRCM, Consultant, Banker's Compliance Consulting

ON DEMAND

  • Customer Communications Compliance
    Customer communication can be a challenge! Join our experts as they discuss ways to avoid compliance challenges in customer communications from Social Media, to chat, text and beyond. The panelists will share insights on best practices for communications assessments as well.
    • Nalan Karakaya Mulder, Compliance Director – Wells Fargo Compliance-Digital Channels, Wells Fargo
    • Firas Mustapha, Director of Compliance, Arvest Bank
    • Moderator: Renee Huffaker, CRCM, Chief Compliance Officer, Arvest Bank
  • Appraisals - Unpacking the Various Products and Changes
    There have been many changes in the industry related to valuations and there are more to come. Join our expert panel as they zero in on what is on the horizon and unpack COVID-19 related changes, compliance changes, and fee disclosure challenges!
    • Krysta Gerstner, Senior Vice President, FirstBank – Valuation Services
    • Pat Whiteside, Compliance Officer, Wells Fargo Home Lending Group, Wells Fargo
    • Moderator: Sharon Whitaker, Vice President, Commercial Real Estate & Finance, American Bankers Association
  • Small Business Lending: Addressing Needs Today and Tomorrow
    Banks have always played a key role in providing capital to small businesses. This was no more evident than during the pandemic when banks stepped in to serve their communities with PPP loans. Regulators and advocates have focused on whether Black and Hispanic owned small businesses had the same access to PPP loans as other small businesses, foreshadowing how they will look at banks' data under the CFPB's 1071 rules. Our panel of experts discuss how to take lessons learned from PPP and set your bank up to better meet the needs of underserved small businesses.
    • Sherry L. Holtzclaw, CRCM, Senior Vice President, Chief Compliance Officer, First Merchants Bank
    • Liza R. Warner, Managing Director, CrossCheck Compliance
    • Moderator/Speaker: Maureen E. Carollo, CRCM, CAMS, Senior Vice President/ Director of Compliance, Great Plains National Bank
  • Getting Back to Work: Transitioning Your Team to the Office
    Still working in your jammies? The COVID-19 coast is starting to clear and we are ready to start migrating back to the office. This fully dressed panel will provide an update on the applicable compliance issues of returning including information security, business continuity plan impact, third-party vendor management, and other timely issues.
    • Patrick Allen, Senior Vice President, Senior Compliance Director – Head of Consumer and Small Business Banking Compliance Program and Governance, Wells Fargo
    • Tina Shaver, Executive Vice President and Chief Risk Officer, Premier Bank
    • Moderator: Heather C. Schaefer CRCM, JD, Vice President, Chief Compliance Officer, First Financial Bank, NA
  • Navigating Virtual Examinations
    In this session, you will be provided with tips and be alerted to the pitfalls to avoid when preparing for a virtual examination, how to respond to exam requests virtually in an efficient manner, and be provided with best practices for communicating with examiners during an examination and documenting post-exam remediation effectively.
    • Heather C. Schaefer, CRCM, JD, Vice President, Chief Compliance Officer, First Financial Bank, NA
    • Thomas Williams, CRCM, CCBIA, ACT Specialist, Senior Vice President, Senior Compliance Manager, United Bank
    • Moderator/Speaker: Tanweer S. Ansari, Esq., Senior Vice President, Internal Counsel, & CCO/BSA Officer/CRA Officer, The First National Bank of Long Island
  • Scams and Schemes – COVID-19 and Beyond
    Join our experts as they outline the latest scams and schemes and how they may be impacting your customers and staff. From the latest unemployment fraud to vaccine related schemes to emerging scams that aren’t related to the pandemic, we’ll cover it all. Expect discussions to not only cover the actual fraud itself, but the compliance obligations that may emerge especially as they relate to complaints.
    • LeAnne Bailey Staalenburg, CISSP, CRCM, SVP Corporate Security and Risk, Capital City Bank
    • Jeff Kearney, CFE, CAMS, Executive Director, Enterprise Fraud, Security and Investigations, Ally Financial Inc.
    • Moderator/Speaker: Paul Benda, Senior Vice President, Operational Risk and Cybersecurity, American Bankers Association
  • Environmental, Social and Corporate Governance (ESG): What this Means for Compliance
    At last year’s RCC, we explored ESG risks from both a risk and compliance perspective. In this session, we are going to dig deeper into the issues that are of paramount concern to compliance officers, especially how ESG impacts your consumer protection and lending compliance programs and products. Join the panel for a lively discussion about considerations your bank should factor in to your ESG reporting and how ESG commitments impact your consumer, fair lending and other compliance programs.
    • Daniela Arias, Audit Senior Manager, Audit, Transformation, ESG/Sustainability, Crowe
    • Meg Sczyrba, Senior Vice President, U.S. Bancorp
    • Moderator/Speaker: Joseph Pigg, Senior Vice President and Senior Counsel, ESG and Mortgage Finance, Fair and Responsible Banking, American Bankers Association
 

ON DEMAND

  • HMDA Data Part 1: What Does the 2020 HMDA Data Tell Us?
    2020 was an unusual year, with the pandemic emergency and economic shutdown. However, record-low interest rates lead to increased mortgage lending across the board. Our experts at Asurity have analyzed the 2020 HMDA data and will provide highlights from the national data set that you will not want to miss.
    • Anurag Agarwal, President, Asurity
    • Kitty Ryan, Senior Vice President, Fair and Responsible Banking, American Bankers Association
  • QM, TRID, RESPA and More - Putting the Pieces Together
    Join us as our panel explains the pieces in the mortgage originations puzzle. They’ll show you how to think through the challenges related to your product portfolio under upcoming and current rules.
    • Rod Alba, Senior Vice President, Real Estate Finance, American Bankers Association
    • Moderator/Speaker: Betsy Fredrickson, CRCM, Compliance Director, Wells Fargo Compliance – Home Lending Originations, Wells Fargo Bank NA
  • It's Time to Update Your Change Management Process
    Change is always a part of life—and with a new administration! Banks of all sizes need to evaluate their programs to ensure they are ready to meet new expectations and regulatory requirements. This panel will provide fresh ideas and new approaches, which will improve your nimbleness in managing regulatory change.
    • Charles Corbezzolo CRCM, CIPP, Head of Consumer Bank Risk Assessment & Control, TD Bank
    • Heather C. Schaefer CRCM, JD, Vice President, Chief Compliance Officer, First Financial Bank, NA
    • Moderator: Thomas Williams, CRCM, CCBIA, ACT Specialist, Senior Vice President, Senior Compliance Manager, United Bank
  • Managing a Successful Audit in a Remote Work Environment
    While a work-from-home posture has been the norm for almost a year, will the changes made to accommodate a remote workforce remain as a new strong set of practices? Join us as we discuss the leading practices emerging from conducting remote audits and how to incorporate those practices as part of your permanent process.
    • William D. Tucker, CIA, CERP, CRCM, CAFP, Audit Director – Corporate Governance, Internal Audit, Citibank
    • Moderator/Speaker: Joanne T. Campbell, CRCM, Executive Vice President, Risk Management, Camden National Bank
  • Flood Compliance: A Wave of Guidance for Lenders
    Earlier this year the agencies proposed the biggest update to flood compliance guidance in over a decade. The proposed guidance is designed to help bankers comply with the flood regulations including the new private flood insurance acceptance rule. Hear from a panel of compliance experts on what's clarified (and what's not!) in the new interagency questions and answers.
    • Robert Cole, Executive Vice President, National Risk Brokerage
    • Moderator/Speaker: Diana Banks, Vice President and Senior Counsel, Fair and Responsible Banking, Regulatory Compliance Policy, American Bankers Association
  • Diversity, Equity and Inclusion: What Compliance Officers Should Know
    Welcoming diverse viewpoints into the conversation are critical when tackling tough problems. Compliance professionals know the critical nature of inclusive collaboration and partnerships to meet regulatory and performance objectives. Our experts will discuss DEI inclusive leadership and collaboration and discuss ideas to improve team effectiveness in working with internal and external stakeholders.
    • Richard Harvey, Executive Vice President, General Counsel and Director of Compliance Risk, Beneficial State Bank
    • Moderator: Naomi Mercer, Senior Vice President, Diversity, Equity and Inclusion, American Bankers Association
  • Overdraft: Increased Scrutiny from Regulators and Plaintiffs’ Firms
    Regulators and plaintiffs’ firms are paying increased attention to banks’ overdraft programs, focusing on their predictability and consumer understanding of when fees are imposed. In this fast-paced session, ABA’s experts, Jonathan Thessin and Nessa Feddis, will describe: recent regulatory trends and pronouncements; areas of interest to plaintiffs’ firms and regulators; and what banks can do to minimize regulatory, reputational, and legal risk.
    • Nessa Feddis, Senior Vice President and Senior Counsel, Regulatory Compliance and Policy, American Bankers Association
    • Moderator/Speaker: Jonathan Thessin, Vice President and Senior Counsel, Regulatory Compliance and Policy, American Bankers Association

ON DEMAND

  • HMDA Data Part 2: Revolving Issues in Data Integrity - for Small Banks
    We have brought together the dream team of HMDA knowledge to provide the answers to commonly asked HMDA data questions. They will walk through the pitfalls and common errors to avoid in HMDA Data Collection and filing the HMDA LAR. This is a session you do not want to miss!
    • Anurag Agarwal, President, Asurity
    • David J. Shirk, Managing Member, Shirk Law PLLC
    • Moderator/Speaker: Patti Joyner, CRCM, President and Founder, Financial Solutions for Growing Companies
  • Stay Calm and M&A On
    Bank acquisitions and mergers are likely to increase as the nation recovers from Covid. While your old playbook on how to perform due diligence and merge systems may not change, new challenges, including travel limitations and Work from Home, may impact how you integrate and implement your CMS and your compliance culture. In this session, you will hear from industry leaders on how to plan for your next acquisition in a post-COVID world.
    • Christopher T. Spellman, CRCM, Senior Vice President, and Corporate Compliance Director, Heartland Financial USA, Inc.
    • Daniel D. Soto, CAMS, Chief Compliance Officer, Ally Financial
    • Moderator: Elizabeth M. Snyder, CRCM, Senior Director of Risk Management and Regulatory Compliance, Spinnaker Consulting Group
  • Mitigating Consumer Compliance Risk in Virtual Branch Activities and Remote Workforce – of special interest to community and mid-size banks
    Pre-pandemic, many banks were already monitoring for consumer compliance risk in their products and services that extended beyond their traditional geographic borders. Join our experts as they discuss the impact that operating remotely during the pandemic has had in monitoring and testing for consumer compliance risks amid a dynamic operating environment and customer migration to digital product offerings. We’ll cover CMS program expectations, including the importance of operational change and new product development processes, and key compliance considerations for banks.
    • Renee Huffaker, CRCM, Chief Compliance Officer, Arvest Bank
    • Jesse Schwab, Chief Risk Officer, Bell Bank
    • Moderator/Speaker: Thomas Giltrow, Managing Director, Protiviti
  • We're Going on an Adventure – Transitioning to CFPB Supervision
    Pack your bags! In the journey to transitioning to CFPB supervision, is your trip completely planned? From pre-planning to being prepared once you arrive to returning home, more experienced and ready for more adventures, we’ll cover the entire transition process and how to avoid turbulence along the way.
    • Elizabeth (Beth) A. Reister, Chief Compliance Officer, Fulton Financial Corporation
    • Aaron Rykowski, CRCM, Senior Vice President, Chief Compliance Officer, WesBanco Bank, Inc.
    • Moderator: Kevin Georgetti, Esq. CRCM CAMS, Chief Compliance Officer/Executive Vice President, First United Bank & Trust
  • BSA Hot Topics
    The BSA and AML compliance is undergoing the most significant change in direction in more than 20 years. Not only is the government implementing significant new legislation, but the agencies are taking steps to make the entire system more effective and efficient, focusing on providing useful information for law enforcement. Join us for an interactive conversation on the emerging changes. This briefing applies to banks of all sizes and is a must-see session this year!
    • Robert G. Rowe III, VP and Senior Counsel, Regulatory Compliance and Policy, American Bankers Association
    • Moderator/Speaker: Maria de Lourdes Jimenez, Esq., CAMS (Marilu), President, FINCAdvisors
  • Bank-Insurance Compliance – Check Up on Your Program
    Even those banks who have offered insurance products for years need to review their compliance programs to ensure they are in compliance with current regulatory guidance and expectations. Join our experts for a fast-paced review of the compliance obligations surrounding bank insurance sales. We will discuss insurance licensing, the pitfalls of various insurance compensation arrangements, anti-rebating, insurance advertising hazards, and issues surrounding add-on products. You will walk away with a confirmation of what you are currently doing or specific areas you may wish to adjust.
    • Chrys Lemon, Partner, McIntyre & Lemon, PLLC
    • Arshawn Teymoorian, Associate, McIntyre & Lemon, PLLC
    • Sara Webb, President, Community Insurance Services, LLC, North Carolina Bankers Association
    • Moderator/Speaker: J. Kevin A. McKechnie, Senior Vice President and Director, Office of Insurance Advocacy, Executive Director and Founder, Health Savings Account Council, American Bankers Association

Bonus Sponsored Content

On-Demand

Compliance with the Good Faith Tolerance Requirements of TRID, Five Years In
Sponsored by Capco

In this session, Capco industry experts will discuss common pain points, regulatory guidance still requiring clarity, and best practices in operationalizing TRID compliance and reducing regulatory losses.

  • Peter Dugas, Executive Director, Capco
  • John Soffronoff, Partner, Capco
  • Willis Leitner, Associate Partner, Capco
  • Thuy Whitaker, Principal Consultant, Capco

On-Demand

Financial Crime Prevention's Next Purpose: A Greater Customer
Sponsored by CSI

Financial crimes compliance and prevention is all about stopping the bad guys before they can strike, but why isn’t it just as much about helping your good customers? Join Guy Cope as he talks about why transaction monitoring should be customer analysis, and how to use customer analysis to help stop bad guys while accelerating good customer usage.

  • Guy Cope, Product Manager Regulatory Compliance, CSI

On-Demand

Accelerating Innovation Through Compliance and Security: Reducing Third and Fourth Party Risk
Sponsored by IBM

Partnering with third parties can speed innovation and provide a better customer experience but it does come with risk, security and compliance challenges – specifically in onboarding. Join IBM Cloud for Financial Services experts as they discuss these challenges and how to mitigate them to enable a faster pace of innovation.

  • Sandy Carroll, Director of Partner Ecosystem, IBM Cloud for Financial Services
  • Aly Farooqui, Chief Risk Officer, IBM Cloud for Financial Services

On-Demand

Responding to Rapid Regulatory Change with Technology
Sponsored by MetricStream

Banks are subject to hundreds of regulatory changes where the failure to comply can result in massive penalties and reputational damage. In this session, we cover navigating the uncertainty of rolling regulatory updates; how technology can be deployed to scan the regulatory horizon and manage impact assessment; and the benefits of integrating technology for managing regulatory changes.

  • René Barraza, Senior Director – Integrated Risk & Compliance Solutions, MetricStream

On-Demand

Consistency in Vendor Risk Management: Build a Defensible Program You Can Put Your Name Behind
Sponsored by Mitratech

  • Ryan Fox, Senior Account Manager, Mitratech
  • Mike Samek, Director of Vendor Analysis, Mitratech

On-Demand

How to Build a Compliance and Risk Management Dream Team
Sponsored by Ncontracts

Successfully implementing the three lines of defense model requires collaboration throughout a financial institution, especially among compliance, risk management and audit. The key is defining those roles and responsibilities so that everyone works together to achieve the institution’s strategic and operational objectives. This session will show you how to organize compliance, risk and other functions to build a risk management dream team.

  • Paul Viancourt, MS, CRCM, CAMS, CFE, CIA, Vice President, Solutions Architect, Ncontracts

On-Demand

Policies as a Power Tool: Creating Policies that Get the Job Done
Sponsored by Ncontracts

Your bank has countless policies and procedures, but are they doing what you need to them to do? Policies and procedures are an effective governance tool. If crafted properly and communicated to the right staffers, policies can help the board drive the culture of compliance and establish essential risk management principles. Left to collect dust on a shelf, they can lose effectiveness. Don't let one of your bank’s most powerful tools become a simple compliance exercise.

  • Stephanie Lyon, JD, CRCM, NCCO, NCRM, NCBSO, CAMS, Vice President, Compliance, Ncontracts

On-Demand

Preparing for Regulatory Change in Your Compliance Program
Sponsored by Onspring Technologies

When regulators make policy changes, your compliance program experiences multiple updates that impact your policy, risk, customer and cybersecurity teams. In this session, we’ll share how banks have begun adapting their data collection, reporting and notification processes to proactively address the updates that come with regulatory changes.

  • Viviana Campanaro, Senor Security and Compliance Engineer, Jack Henry & Associates
  • Jeff Reid, GRC Solutions Advisor, Onspring

On-Demand

In Pursuit of Fairness: Assessing Your Bank’s AI/ML Models to Avoid Disparate Impact
Sponsored by Protiviti

The industry continues to shift towards Artificial Intelligence and Machine Learning as a “safe harbor” to inform on consumer models, with the idea that such AI/ML models are free of traditional or human bias. The reality is that some predictive variables used by AI/ML may be a proxy for prohibited bases. This session will provide practical tools and monitoring tips for reviewing existing AI/ML-developed models to avoid increased fair lending risk and mitigate disparate impact.

  • Greyson Moore, Manager, Regulatory Compliance, Protiviti
  • Todd Pleune, Managing Director, Protiviti

On-Demand

1-on-1 with Winnow – Your Guide to Fast, Reliable, Tailored Compliance
Sponsored by Winnow Solutions, LLC

Cut to the chase and save on legal costs by identifying only the laws and regulations that apply to your specific charter, license and products offered. Chris Hilliard will be your guide during this half-hour deep-dive session where you’ll learn how to speed up your workflow with Winnow, a new, innovative product offering from Buckley®.

  • Chris Hilliard, Founding Member, Chief Operating Officer, Winnow Solutions, LLC

On-Demand

How the Pandemic Turned Digital Lending from a “Nice to Have” to a “Won’t Do Without”
Sponsored by Wolters Kluwer

During the pandemic, the banking industry embraced distance banking—digital signatures, remote loan transmission and much more. Now as we transition out of it, where do we go from here? In this session, we’ll discuss the direction of digital lending. You’ll learn how to increase adoption in accordance with the rigors of regulatory compliance as well as enable a more inclusive lending footprint.

  • Val Daly, Director, Technology Product Management Digital Lending, Wolters Kluwer
  • Simon Moir, VP & Segment Leader GRC Banking Compliance, Wolters Kluwer
  • Moderator: Timothy Burniston, Senior Advisor, Regulatory Strategy, Wolters Kluwer

This program is subject to change. Please bookmark this page to check for continuing updates. Read ABA Conference and School Policies to help answer additional questions.

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Get updates on the Regulatory Compliance Conference as we develop next year's program. Contact Dorothy Friedlander if you have any questions.