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ABA: The American Bankers Association

MyChargeBack

Silver Associate Member

  • Contact:
  • Eli Waldman, Recovery Services Officer and Team Leader
  • 1441 Broadway
  • New York, NY 10018
  • MyChargeBack
MyChargeBack is a global financial services firm that assists individual consumers, as well as financial institutions, including fintechs and banks, with their complex transaction disputes.

Founded in 2016, MyChargeBack pioneered innovative strategies for pursuing chargebacks and other types of dispute resolution. Its proprietary technologies assist banks by reducing the time and cost that they have to invest in assessing, validating and processing the ever increasing number of these cases.

Today, MyChargeBack has broadened its portfolio by employing state-of-the-art technology to conduct forensic blockchain investigations that trace the path cryptocurrency takes from its point of origin to the exchange at which it was cashed out, as well as cyber intelligence reports about the recipients. MyChargeBack’s expertise and the reports we prepare for our clients are relied upon by courts, as well as police cybercrime units, and as a result, we have growing working relationships with over 450 law enforcement agencies around the world.

MyChargeBack has also been at the forefront of developing proprietary SaaS-based platforms, which are pioneering dispute resolution for chargebacks and investigative services for cryptocurrency transactions.

Led by former financial services executives with expertise in payments, regulation and law, MyChargeBack has worked with its clients to recover over $20 million in disputed credit card, debit card and bank wire transactions.

MyChargeBack is operated by Cactil LLC and maintains offices in New York, Copenhagen, Tel Aviv, and Pretoria, South Africa. Our London office, which is authorized and regulated by the Financial Conduct Authority (FCA) as a claims management company, is operated by Quandrance Finance Ltd.
  • Contact:
  • Eli Waldman, Recovery Services Officer and Team Leader
  • 1441 Broadway
  • New York, NY 10018
  • MyChargeBack

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