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ABA: The American Bankers Association

Aptean Respond

Platinum Associate Member

Logo: Aptean
Logo: Aptean Aptean Respond is a world-class case and complaint management platform, which was designed, right out of the box, for the financial services industry and their unique regulatory obligations. Our solution provides accurate data for the Consumer Financial Protection Bureau (CFPB) and California Consumer Protection Act (CCPA). Respond is so deeply aligned with the needs of financial services, the UK’s Financial Conduct Authority (FCA) is a client.

Through configurable workflows and user-friendly dashboards, Aptean Respond empowers your team to provide an outstanding customer experience by:

• Improving customer interactions
• Accelerating complaint resolution
• Capturing actionable insights

To learn more about how our platform supports every role in your customer service team, and will keep your complaints management and case handling up to date with the latest regulations, visit our website today.

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