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channelUNITED, by Zenmonics: Digital Account Opening

Provider: Zenmonics

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Consumers increasingly expect to do just about anything from their mobile devices – hail a ride, make dinner reservations, buy a last-minute gift. They expect the same for banking.

Zenmonics channelUNITED's digital account opening solution enables continuous engagement with customers on a powerful, mobile-enabled banking platform.

By using channelUNITED, a bank customer can open an account in minutes from a mobile device, unifying the customer experience across all channels. Banks can see exactly what customers see, facilitating more productive customer conversations. Features are consistent across devices.

ABA Member Discount

ABA members receive preferred pricing.

ABA Vendor Product Review

channelUNITED® from Zenmonics delivers a consistent and bank-tailored user experience across every digital channel. Responsive design, optical character recognition and address plug-ins remove friction and reduce abandonment so that customers can apply, open and fund accounts in minutes. Read the review.

Benefits

The solution enables customers to:

  • Open an account in minutes from a mobile phone, tablet, or PC
  • Save and return to the account-opening process through any device without re-entering information
  • Fund and make operational the new account

The solution enables banks to:

  • Increase new account openings
  • Minimize abandonment rates
  • Enable bank associates to see the progress of the customer and assist with the account opening process.
  • Drive a majority of account openings through mobile devices (>65%) to maximize the assets under control
  • Eliminate back-office costs by automating in-line account services
  • Stay compliant with real-time regulatory and fraud verifications

Provider

Our Experts

Edward Gross

Senior Director, Payments & Operations

Innovation & Finance

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