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Consumer Help Lines and Web Sites


Banking Agencies
FDIC 877-275-3342 www.fdic.gov
Comptroller of the Currency 800-613-6743 www.occ.treas.gov
Federal Reserve 202-452-3693 www.federalreserve.gov
Office of Thrift Supervision 800-613-6743 www.occ.treas.gov
Consumer Financial Protection Bureau 855-411-2372 www.consumerfinance.gov
Debt Problems
National Foundation for Credit Counseling 800-388-2227 www.nfcc.org
Credit Report Problems
Experian (formerly TRW) 888-397-3742 www.experian.com
TransUnion Corporation 800-888-4213 www.tuc.com
Equifax 800-685-5000 www.equifax.com
Federal Trade Commission 877-382-4357 www.ftc.gov/bcp/consumer.htm
Order Credit Report 877-322-8228 www.annualcreditreport.com
Telemarketing Fraud
National Fraud Information Center 800-876-7060 www.fraud.org
Federal Trade Commission 877-382-4357 www.ftc.gov/bcp/menus/consumer/phone/scams.shtm
Bank Safety and Soundness Ratings Companies
Veribanc 800-442-2657 www.veribanc.com
Sheshunoff (Thomson Financial) 800-456-2340 www.sheshunoff.com
Stopping Junk Mail
Direct Marketing Association 212-768-7277 www.dmaconsumers.org
Citibank 800-374-9700 www.citibank.com
American Express 800-528-4800 www.americanexpress.com
Stopping Telemarketing
Federal Trade Commission 877-382-4357 http://www.ftc.gov/

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Questions? Please contact Consumers@aba.com​ for more information.