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ABA: The American Bankers Association
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Coronavirus Disease 2019 (COVID-19)

Pandemic Response and Business Continuity Resources for Banks

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This page contains a range of resources to assist banks as they respond to the COVID-19 pandemic. The resources are curated daily to include the latest actions and guidance from the federal government, a customizable matrix to help banks plan a safe return to normal operations, mortgage forbearance guidance, consumer tips and more.

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Banks Step Up

The COVID-19 pandemic has put the two million dedicated women and men who work in banking to the test. They have responded by standing by their customers and serving as a critical delivery system for government relief programs. The most gratifying response has come from customers.

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Government Resources and Guidance

See the following agency resource pages for current agency releases and relevant guidance.

Government Programs Involving Banks

SBA Paycheck Protection Program

Links to the forms, guidance and FAQs lenders need to originate PPP loans for their small business customers.

See the page

ABA Resources

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External Resources and Guidance

Related Training & Events

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Bank Operations Network

Discuss operational challenges, solutions and business continuity issues resulting from COVID-19 with fellow bankers. Join the new ABA members-only online network.

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Consumer Resources

Industry Practices

COVID-19 Pandemic Updates & Health Information

Planning Matrix for Banks’ Return to Normal

ABA’s free tool includes mitigation measures and general federal guidance to help banks plan for the safe and efficient return to normal in-office operations.

Download the Matrix

Cybersecurity and Fraud

Policy Analysis & Advocacy Efforts

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Our Experts

Heather Wyson

Heather Wyson-Constantine

VP, Cyber & Physical Security Policy

Security

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Paul Benda

Paul Benda

SVP Risk and Cybersecurity Policy

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(202) 663-5470

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