Community Impact Program

MetaBank is committed to creating lasting, positive change with and for the communities where we live and operate. The launch of our Community Impact Program in 2021 marked a significant step forward in meeting this objective. The program is designed to elevate the effectiveness and scope of our corporate giving and employee volunteer activities. For employees, it includes paid time off for volunteering, and matching gift and dollars-for-doers programs. Through the program, we direct our charitable investments to nonprofit organizations that align with our purpose and help advance work in at least one of the following areas:

• Financial Inclusion • Personal and Family Empowerment • Educational Support • Disaster Relief

Complementing the new program structure is a Community Impact Portal, through which employees can search for volunteer opportunities, organize volunteer events, track their volunteerism and make charitable donations. Having this interactive platform has helped us offset challenges associated with in-person activities during the pandemic and led to creative staging of many virtual volunteer events. In FY21, our employees logged 740 hours of paid time off for volunteering valued at approximately ,000 (based on Independent Sector's estimate of .54 as the average value of hourly volunteer time). Overall engagement and participation rates exceeded our expectations and that of other benchmarked organizations of similar size.