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Amboy Cares: Protecting our Seniors

Amboy Bank - Old Bridge, New Jersey

2020 Community Commitment Awards Submission

  • Entry Category: Protecting Older Americans
  • Asset Size: Small

Amboy Bank Cares, Protecting our Seniors program is not only reactive but more importantly proactive. We strive to educate the seniors in our community on the perils of identity theft and financial exploitation. Due to the Coronavirus, it has been even more imperative to watch out for our senior clients as criminals try to steal their economic impact payment. We have increased our drive-thru capabilities in an effort to protect our senior clients and yet let them bank "in person" as they are comfortable doing. We continue to provide hand-holding service while maintaining a social distance. It is more important than ever to remain vigilant as the stay-at-home order decreases the senior's exposure to family and friends that would normally look out for them. The program is comprised of: mailings, posters, seminars, education, teller & management training, community out-reach & web-site references. We are providing inserts in month-end statements and keeping our website, www.amboybank.com/seniorsafety updated in an effort to inform our clients about current scams, such as Covid-19 scams, the grandparent scam, lottery scams and investment scams to name a few. Proactively, we have been reaching out to establish relationships with Police, Senior Advocates & the Office of the Aging to insure there is a good team in place at every branch before something happens not just in response to issues encountered. We let our seniors know that, When in Doubt, Reach out. Amboy Bank Cares.