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What Are Your Best Payment Product Options?

Aired July 24, 2019

1.25 CRCM, 1.25 CFMP

This recorded webinar dives into the different payment types available: card, digital, mobile, e-wallets, and in-app, as well as merchant payment acceptance support. Review the bottom-line impact for each type and get insights into building a business case for providing a payment service that’s appropriate for your bank.

Look at self-supported, outsourced and other hybrid options to provide support for these different payment types.

Discussion Highlights:

  • The economics, high-level, for each payment type
    • Basic costs
    • Revenue opportunities
    • Other economic benefits: cross sales and reduced customer attrition
    • Review for both consumer payments as well as merchant payment acquiring
  • Building a business case for providing/supporting payment services
    • Components
      • Strategic importance/cost of inaction
      • Customer expectations
      • Structural options
    • Modeling and forecasting
      • Revenue and expenses
      • Other positive customer benefits and their economics
        • Reduced attrition
        • Product cross sales
        • Customer loyalty


  • Jeff Slawsky, President, J. Slawsky & Associates


 Continuing Education Credits


ABA Professional Certifications has approved this program for 1.25 CRCM and 1.25 CFMP continuing education credits for the live program and the recording.

CPE logoRecordings are not eligible for CPE credits. 

American Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Program Questions? Please contact Linda Shepard / Cari Hearn.




  • Retail Banking Directors
  • Directors of Payments Strategy
  • Head of Card Issuing
  • Head of Digital Marketing
  • Retail Sales Managers
  • Strategic Planners
  • Social Media Managers
  • Bank Counsel
  • Senior Bank Managers
  • CRCMs, CFMPs and CPAs

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