Small Business Borrowing


Describes the characteristics of the small business market that make it an attractive source of potential business. This course explores the overall relationship between the borrowing cause, loan purpose, and repayment source to better understand the small business client credit needs. This course also explains the key steps to effectively communicate credit decisions to clients.        
   
Reviewed: Apr. 2017 (no changes were necessary)
Re-versioned: Aug. 2016

Learning Obj​​​​ectives

After completing this course, students will be able to:
  • Describe small business market characteristics
  • Identify borrowing causes, loan purposes, and repayment sources
  • Effectively communicate approvals, counteroffers, and declines

​Audience

Bank personnel who are responsible for selling credit products to the small business customer and/or responsible for identifying sales opportunities and referring small business lending prospects to the appropriate bank contacts.

Course Credits


ABA Certificates​: This course applies to the following ABA Certificates:

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Questions? Please contact training@aba.com for more information.
 

 Benefits of Self-Paced Training

 
  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available
 

 Registration & Pricing

 

Individual Purchase:
ABA Member • $95
Non-Member • $130

Purchase for a Team:
To license this course to your bank for multiple learners, please contact ABA Training.

 

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