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Small Business Borrowing

Describes the characteristics of the small business market that make it an attractive source of potential business. This course explores the overall relationship between the borrowing cause, loan purpose, and repayment source to better understand the small business client credit needs. This course also explains the key steps to effectively communicate credit decisions to clients.

Reviewed: April 2017 (no changes were necessary)
Re-versioned: August 2016

What You'll Learn

After successfully completing this course, you will be able to:

  • Describe small business market characteristics
  • Identify borrowing causes, loan purposes, and repayment sources
  • Effectively communicate approvals, counteroffers, and declines


Bank personnel who are responsible for selling credit products to the small business customer and/or responsible for identifying sales opportunities and referring small business lending prospects to the appropriate bank contacts.

Course Credits

ABA Certificates​: This course applies to the Small Business Banker Certificate.

Questions? Please contact for more information.




Purchase for a Team
To license this course to your bank for multiple learners, please contact ABA Training.​


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