Online Communication Suite

This suite of two courses* explores creating appropriate social media posts in a business environment. Completing this suite provides tips on social media etiquette. Concise, impactful lessons can be applied on the job immediately.

Duration: Approximately 10 minutes
Created: November 2017


*Only available as a suite

  • ​Effective Social Media Communication
    Guides you through the types of individual and public social media posts that are appropriate and inappropriate.
  • Social Media Etiquette
    Guides you through the rules of social media etiquette. Learn what your postings should and should not say. Compose business-appropriate social media communication.


For Professional Skills. Branch and administrative office staff, call center staff, tellers, new hires, and anyone who may interact with customers.

Course Credits

ABA Certificates: This suite will apply to the following ABA Certificates:


Questions? Please contact for more information.




Purchase for a Team
To license this suite to your bank for multiple learners, please contact ABA Training.​


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