Meetings That Work

Provides effective tips to lead meetings and use them as opportunities to communicate, solve problems, and make decisions. It covers the appropriate reasons for holding meetings and the characteristics and typical structure of meetings. This course explores key areas of a useful agenda and appropriate room set up. This course also provides tips on how to foster meeting participation and handle problem behaviors. This course provides meeting tools to successfully plan and facilitate different types of meetings.

Re-versioned: Aug. 2016

Learning Objectives

After completing this course, students will be able to:
  • Describe the benefits, risks, and costs of business meetings
  • List valid purposes for holding meetings
  • Evaluate a group meeting against other methods of achieving a stated purpose
  • Determine the appropriate type and number of participants to include in a meeting
  • Complete detailed steps to prepare an effective agenda
  • Evaluate alternative meeting room set-ups
  • Use key principles and specific techniques to effectively lead and participate in meetings
  • Use meeting technology effectively for virtual meetings​ ​


Anyone who leads or participates in meetings within or outside an organization.

Course Credits

ABA Certificates​: This course applies to the following ABA Certificates:

Questions? Please contact for more information.

 Course Expiring


This course is no longer available for individual enrollments.

If you are already registered for this course or are registered through a certificate, you will have until January 2019 to complete it.

Check out our re-imagined course, Effective Meetings​.


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