Fundamentals of Consumer Lending

Covers the basics of consumer credit including terminology, categories of credit, and credit worthiness, and the application process and the actions required to ensure bank compliance with regulations.

Updated: April 2017
Re-versioned: June 2016

Learning Obj​​​​ectives

After completing this course, students will be able to:
  • Describe consumer credit basics including examples of consumer credit, the consumer credit operations of a bank, and the credit application process
  • Define basic categories of consumer credit and terminology
  • Explain how banks make money from loans including which rate types banks use, which factors determine loan pricing, and which loan cost categories affect loan profitability
  • Describe the credit evaluation and decision-making systems, namely the Five C's of Credit and credit scoring
  • Summarize the impact of bank regulations upon the credit application process


Any bank personnel with little or no experience in consumer lending.


Course Credits

ABA Certificates​: This course applies to the following ABA Certificates:

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Questions? Please contact for more information.

 Benefits of Self-Paced Training

  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available

 Registration & Pricing


Individual Purchase:
ABA Member • $95
Non-Member • $130

Purchase for a Team:
To license this course to your bank for multiple learners, please contact ABA Training.


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