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Privacy/Information Sharing for Compliance Professionals

Focusing on confidential customer information banks are allowed to gather with permissible purpose and requirements for sharing that confidential information when permitted by regulation, this course reviews the key privacy laws and the delicate balance of freedom of speech and the government's right to mandate some information disclosure.

Updated: February 2019

What You'll Learn

After completing this course, students will be able to:

  • Describe the prerequisites that apply to sharing nonpublic personal information (NPI) with nonaffiliated third parties and define key terms included in the Gramm-Leach-Bliley Act (GLBA)
  • Explain the requirements for sharing information among affiliates, and additional privacy notice requirements and considerations, including alternative delivery requirements
  • Describe the GLBA Security Guidelines and components included in an information security program and actions banks must take to properly manage and control risk, and the requirements under the Right to Financial Privacy Act for disclosure of financial institution records
  • Describe key laws and regulations that impact bank marketing strategies and how banks communicate with customers
  • Explain requirements and definitions of the FTC rule for the Children's Online Privacy Protection Act (COPPA), and the requirements of HIPAA/HITECH Act, including bank products provided to covered entities included under HITECH and financial institution activities that are subject to HIPAA


Compliance and risk management professionals including compliance managers, officers, and other team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, and auditors.​

Course Credits

ABA Professional Certifications: 2.0 CERP, CRCM

ABA Certificates​: This course applies to the ABA Certificate in Deposit Compliance.

Your Instructor

Patti Blenden
President and Founder
Financial Solutions, Inc.

Patti is frequently a featured speaker at national and state compliance seminars, schools, and confer​​​ences as well as a published compliance resource. Patti has been a frequent presenter for American Bankers Association and serves as a faculty member of its prestigious Stonier Graduate School of Banking and its National, Intermediate, and Graduate Compliance Schools.

​​​​Questions? Contact ABA Training​ for more information.



Purchase for a Team
To license this course to your bank for multiple learners, please contact ABA Training.​


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