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Payments and Settlements

Covers specific areas of payment and settlement risk management and effectively managing common types of issues. Addresses common challenges with exception items, closed accounts, restricted accounts, reclamations, garnishments, and seizure orders. Describes areas found to be of higher risk while managing payment returns involving various mobile channels, ACH, wires and others.

Reviewed: July 2018 (no changes necessary)
Updated: July 2019

What You'll Learn

After successfully completing this course, you will be able to:

  • Identify common risks in payments and settlements
  • Describe payments and settlement risk controls and available resources
  • Describe common settlement issues and how to manage them
  • Explain guidelines for managing payment returns


Risk and internal audit professionals; third-party service providers and state/federal examiners; first-line risk and operations managers with responsibilities for operational risk management, including implementing, managing, monitoring, reporting, auditing and/or supporting an effective operational risk management program, policies and procedures.​

Course Credits

ABA Professional Certifications: 1.0 CAFP, CERP, CFSSP​, CRCM, CSOP

ABA Certificates​: This course applies to the ABA Certificate in Operational Risk Management

Your Instructor

Rayleen Pirnie
Founder and Owner of RP Payments Risk Consulting Services, LLC

A nationally-recognized payments and fraud expert who offers specialized consulting services, procedural and risk management reviews, and payments education. Rayleen's specialized skill is delving into the world beyond payment rules; areas where organizations often find themselves in positions of liability or loss with little to no clear guidance.


​Questions? Please contact ABA Training​ for more information.



Purchase for a Team
To license this course to your bank for multiple learners, please contact ABA Training.


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