Reg E Error Resolution Requirements


Describes the procedures financial institutions must follow after receiving notice from a consumer of an error for an EFT. Covers the time limits for investigations, provisional credit, and notice requirements when a bank determines whether or not an error occurred.

Updated: Mar 2017

Learning Objectives

After completing this course, students will be able to:

  • Clarify what is or is not an error for Regulation E purposes
  • Explain the error resolution timing requirements for the bank
  • Describe the notification requirements once the investigation is complete


Back office personnel responsible for resolving Reg E claims.​​​​

​Course Credits









​​Questions? Please contact for more information.

 Benefits of Self-Paced Training

  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available

 Frontline Compliance

This course is available to ABA Member banks at no cost under a license agreement. Learn more

 Registration & Pricing


ABA Member  • $55
Non-Member • $75


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