Mortgage Servicing: Early Intervention and Continuity of Contact


Provides an understanding of the delinquency and live contact requirements of early intervention and the timing of a Delinquency Notice and information that must be included, as well as the continuity of contact requirements.

Created: Sept. 2017

Learning Objectives

After completing this course, students will be able to:

  • Explain the components of early intervention, including live contact and Delinquency Notice requirements
  • Describe continuity of contact requirements

Audience

Anyone performing duties in consumer mortgage servicing areas and have live contact with borrowers.

​Course Credits

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​Questions? Please contact training@aba.com for more information.​​
 

 Benefits of Self-Paced Training

 
  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available
 

 Frontline Compliance

 
This course is available to ABA Member banks at no cost under a license agreement. Learn more
 

 Registration & Pricing

 

Individual Purchase
ABA Member • $55
Non-Member • $75

 

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