BSA/AML: Communicating with Customers about CTRs


Teaches how to explain to customers that the bank is required by law to collect and retain certain records, or make particular reports. Explains how the FinCEN’s educational pamphlet, “Notice to Customers: A CTR Reference Guide” can be used as a resource to help address questions frequently asked by customers.​

Updated: Aug. 2017
Re-versioned: Jun. 2016

Learning Objectives

After completing this course, students will be able to:

  • Answer basic customer questions about the procedures related to Currency Transaction Reporting
  • Describe the purpose of FinCEN’s educational pamphlet, “Notice to Customers: A CTR Reference Guide”
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Audience

Employees who are responsible for completing Currency Transaction Reports.

​Course Credits

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​Questions? Please contact training@aba.com for more information.
 

 Benefits of Self-Paced Training

 
  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available
 

 Frontline Compliance

 
This course is available to ABA Member banks at no cost under a license agreement. Learn more
 

 Registration & Pricing

 


ABA Member • $55
Non-Member • $75

 

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