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ADA Accessibility

Covers Title
III of the ADA which involves accessibility in places of public accommodation, such as banks. Addresses effective accessibly, auxiliary aids and services, requirements for ATM and website accessibility, and legal expectations when a branch is remodeled or the bank builds a new facility.

Updated: June 2019

What You'll Learn

After completing this course, students will be able to:

  • Explain the ADA requirement for reasonable modification of policies, practices, and procedures
  • Explain the requirements and standards for auxiliary aids and services that encompass reasonable modification of policies, practices, and procedures 
  • Explain the expectations for making new and existing facilities 


Bank employees who interact with customers, vendors, or other bank personnel.​

​Course Credits


​​Questions? Please contact for more information.​​



Free Frontline Compliance Training
Course available to ABA Member banks at no cost under a license agreement. Learn more


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