ADA Accessibility


Covers Title
III of the ADA which involves accessibility in places of public accommodation, such as banks. Addresses effective accessibly, auxiliary aids and services, requirements for ATM and website accessibility, and legal expectations when a branch is remodeled or the bank builds a new facility.

Updated: Jul. 2017

Learning Objectives

After completing this course, students will be able to:

  • Explain the ADA requirement for reasonable modification of policies, practices, and procedures
  • Explain the requirements and standards for auxiliary aids and services that encompass reasonable modification of policies, practices, and procedures 
  • Explain the expectations for making new and existing facilities 

Audience

Bank employees who interact with customers, vendors, or other bank personnel.​

​Course Credits

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​​Questions? Please contact training@aba.com for more information.​​
 

 Benefits of Self-Paced Training

 
  • Ultimate flexibility
  • Quizzes to support learning
  • Mobile format available
 

 Frontline Compliance

 
This course is available to ABA Member banks at no cost under a license agreement. Learn more
 

 Registration & Pricing

 

Individual Purchase
ABA Member • $55
Non-Member • $75

 

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