ABA Small Business Banker Certificate

Branch managers will build their skills in relationship-centric sales approaches. Learn to engage customers to better understand their needs and offer appropriate solutions, handle objections, plan and execute an ideal sales call, and manage relationships post sale. Small business bankers will also learn a strategic approach to building trusted relationships with business customers as a means to retain and grow their book of business.

Required Courses

You must complete the following courses:

*Banking Fundamentals (or Principles of Banking prior to June 2016) may be substituted.

The estimated time to complete these 11 courses is approximately 19 hours. Students have access to the curriculum for 1 year from date of purchase.


Questions? Please contact ABA Training for more information.

 Certificate Updates


The course requirements and pricing for this Certificate will be updated in January 2018. 

If you are already registered for the Certificate, you will have until January 2019 to complete the current required work.




Certificate pricing offers all required courses at a discounted rate.

Purchase for a Team

To license this certificate to your bank for multiple learners, please contact ABA Training.


 Related Training