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ABA Insurance Risk Management Forum

January 26-29, 2020 • Omni La Costa Resort & Spa • Carlsbad, California

Overview  |  Registration  |  Program  |  Hotel & Venue  |  Sponsors

Look Back: 2019 Program Schedule

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Registration and Welcome Refreshments Welcome Keynote Keynote Session Continental Breakfast​
Growing Loan Opportunities in Spite of Environmental Risks General Sessions General Sessions General Sessions​
ABA/AIG Networking Reception Aon Networking Event ABA/Willis Towers Watson Dinner Risk Manager Panel​

11:30 am – 4:00 pm Registration
11:30 am – 3:00 pm Welcome Refreshments
Sponsored by CNA
12:30 pm – 2:00 pm Lunch and Learn: Credit Insurance – Expand Your Exposure, Borrowers and Markets
Lenders have limits applicable to individual borrowers which can prevent the expansion of key relationships. Lenders also need assistance in onboarding new clients and achieving the support of internal credit committees.  
  • Dan Bakle, Senior Vice President, Credit, Political and Security Risks, JLT Specialty USA
  • Aaron M. Seiter, ARM, Senior Vice President, Corporate Insurance Executive, The PNC Financial Services Group, Inc. 
2:15 pm – 2:45 pm Growing Loan Opportunities in Spite of Environmental Risks 
Mitigating Environmental Risk to Your Real Property Collateral.
  • Zenobia Carlton, Vice President, Risk Financing Manager, Wells Fargo & Company
  • ​Lisa Grapek Drillich, Esq., Senior Vice President, Director, Corporate Risk and Insurance, New York Community Bancorp, Inc.
  • Christopher Taylor, Head of Financial Institutions, Zurich North America​
3:00 pm – 3:30 pm Operational Risk Data – How It Can Influence Insurance
You’ve heard a lot of buzz around “operational risk data”. Join us at this session to learn more about the regulatory requirements around operational risk data, how it can be used to estimate your operational risk exposure and how to use risk scenario analyses to address areas of risk. Ultimately, after leaving this session you will be more knowledgeable around how you can use the data to help ensure adequate insurance coverage.
  • Chris Foye, Managing DirectorOperational Risk Management, Charles Schwab & Co., Inc. 
3:30 pm – 4:15 pm Technology, Sensorization, and the Sharing Economy
The #1 trend in risk management for the next 3 years is: technology that gives us the power to know more, about more things, with more certainty than ever in history. Isn’t knowing more about risk what risk management and underwriting is all about?  From auto fleet telematics that has birthed usage-based auto insurance … to industrial-grade wearables for workers’ compensation … and digital transactions, five-star rating systems, and digital trust that enables the sharing economy – the world is changing quickly. On one hand as consumers, it’s exciting. On the other hand, as commercial risk professionals, it’s daunting. What’s coming, how quickly, and what’s next? This session will give several case studies and a look to the future.
  • Robert Bauer, Head of Innovation and Sharing Economy Practice Group, AIG​
5:00 pm – 6:00 pm ABA/AIG Networking Reception
(Open to All Registered Attendees)
6:00 pm – 9:00 pm Marsh Super Bowl Event
(Registered Bankers and Invited Guests Only)

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7:00 am – 8:00 am Meet with Corporate Partners
8:00 am – 5:00 pm Registration
8:00 am – 8:30 am Continental Breakfast
Sponsored by Sompo International
8:30 am – 9:30 am Keynote Address

Game Theory: When It's Not a Game
A discussion on experiences and strategies for assessing and managing risks in complex environments.  
  • Susan "Zan" Vautrinot, President, Kilovolt Consulting Inc. 
9:30 am – 10:00 am Regulatory Outlook 2019
How will the 2019 regulatory landscape impact insurance risk managers? Among this year’s sessions will be an important regulatory outlook delivered by Rob Nichols, President and CEO of the American Bankers Association. Don’t miss your chance to explore anticipated regulations and their impact on your insurance risk management strategy.
  • Rob Nichols, President and CEO, American Bankers Association 
10:00 am – 10:45 am Insurance Industries From an Equity Analyst Perspective
Equity Analysts provide a State of the Union on the Insurance Industry.
  • Jay Gelb, CFA, Managing Director, Barclays
10:45 am – 11:00 am Break
Sponsored by Lockton
11:00 am – 12:00 pm Impact of Artificial Intelligence on Cyber Crime
Artificial Intelligence is being used to increase the speed, efficiency and magnitude of cyber crime while lowering the cost and barriers of entry for cyber criminals.
  • Kelly S. Geary, J.D., CIPP/U.S., Managing Principal, U.S. Cyber Practice Leader-Coverage Counsel and Claims, Integro USA Inc.
12:00 pm – 2:00 pm  Meet with Corporate Partners/Lunch on Own
2:00 pm – 2:45 pm What do Captives Look Like Today for Financial Institutions and Leveraging the Alternative Market
Captive utilization has historically been viewed as a risk financing mechanism for coverage that could not be obtained through the traditional insurance marketplace. Today, it has evolved to become a more strategic tool through which organizations leverage the full breadth of the insurance, reinsurance and alternative risk marketplace. Learn how captives are used today and the next phase in utilization.
  • Derrick Easton, Managing Director, Alternative Risk Transfer Solutions, Willis Towers Watson
  • Paul J. Major, ARM, President, Ameriprise Captive Insurance Company
  • Anibal Moreno, Principal, Deputy Head Americas, Allianz Risk Transfer
  • Alex Muralles, Senior Director, US Head of FINEX Financial Institutions, Willis Towers Watson
2:45 pm – 3:15 pm Distributed Ledger Technology: Application and Uses of in Financial Institutions
Overview of what operational efficiencies can we expect to see realized in the not so distant future specifically in Banks and Insurance Companies. What new risks do we anticipated being created as a result of the growing use of DLT?
  • Kevin L. Richards, Managing Director, Global Head of Cyber Risk Consulting, Marsh
3:15 pm – 3:30 pm Break
Sponsored by Starr Companies
3:30 pm – 4:00 pm GDPR vs. HIPPA vs. NYDFS: The New Compliance Frontier
If you feel you have just tackled HIPAA compliance, are wondering what the enforcement landscape will yield surrounding the recent NYDFS regulation, and aren’t sure how or whether your organization can streamline its regulatory strategy by also complying with GDPR subsequent to its final enactment, you’re at the right place. Our lively session will provide a discussion of each of the respective statutes and regulations and their compliance challenges, includes best practices and next steps to address those challenges.
  • Adam Cottini, Director of Business Development—Americas Legal and Insurance, CrowdStrike
  • Jeremy Gillespie, Regional Director—​Area Vice President, Cyber Liability Practice, Gallagher​
  • F. Paul Greene, Partner, Harter Secrest & Emerly LLP
4:00 pm – 4:30 pm Recognizing and Preventing Fradulent Instructions, Social Engineering and Cyber Crimes
Insurance Companies have a unique perspective to spot trends as they occur across the country. Join two product managers as they discuss recent trends and present best practices banks can incorporate to prevent the fraudsters from winning, replete with examples of what not to do! 
  • John Menefee, CyberRisk Product Manager, Travelers Bond & Specialty Insurance
  • Tracey Santor, FI Bond Product Manager, Travelers Bond & Specialty Insurance
6:00 pm – 9:00 pm Aon Networking Event
(Registered Bankers and Invited Guests Only)
Sponsored by Aon

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7:00 am – 8:00 am Meet with Corporate Partners
8:00 am – 8:30 am Continental Breakfast
Sponsored by Argo Pro
8:30 am – 9:15 am Cyber Risk: The Cost, How It's Measured and Further Implications
This is NOT “just another Cyber session…”!  Prepare for a challenging discussion around how cyber exposure has historically been defined. Reid will explore the quantum of risk, diving into related metrics, highlighting model integrity considerations, identifying residual risk considerations and look at cyber risk implications well beyond the world of insurable risk.  What are our peers in Operational Risk most interested in when it comes to Cyber Risk?  Reid knows what Chief Risk Officers are thinking in this regard. Don’t miss this deep dive into the true cost of cyber risk to our firms!  ​
  • Reid Sawyer, Senior Vice President, JLT Specialty USA
9:15 am – 9:30 am
Sponsored by Canopius
9:30 am  10:30 am Taken Hostage: Managing the Human Dynamics of Kidnapping 
You will hear from Rachel Briggs, Executive Director of Hostage US, who will draw on her experiences gained from supporting hundreds of families over a decade and a half as well as her own experience of having a family member kidnapped. Following the session, you will understand how the effective use of insurance policies can help to change lives; why family support and liaison mitigates risk for corporations; the nature and scale of the impact on families of having a loved one kidnapped; what families ned from their loved one's employer during the kidnapping; and how Hostage U.S. can support you.
  • Rachel Briggs OBE, Executive Director, Hostage U.S.
​10:30 am – 10:45 am Break
Sponsored by Great American Insurance Group
10:45 am – 12:00 pm Corporate Partners Leadership Panel: Engaging Industry Insights
Broker and insurer leaders will exchange thoughts on a myriad of insurance and risk management topics including late-breaking current events and what the election results might mean to our industry. 
  • Larry Goanos, Chief Executive Officer, Andros Risk Services
  • Jennifer J. Fahey, Senior Vice President, JLT Specialty USA
  • Murray Farquharson, Divisional Director, Financial and Professional Risks, Gallagher
  • Bill Jennings, Underwriter, Beazley Group
  • Heather Kane, Director, FINEX Financial Institutions, Willis Towers Watson
  • Jerry Keup, CPCU, Vice President, National Underwriting Officer for Banks and Diversified Financial Institutions, Travelers Bond & Specialty Insurance
  • Dave Lynders, Industry Practice Leader, Financial Institutions and Financial Services, AIG
  • Michael Mollica, Executive Vice President of Financial Lines, North America, Chubb
  • John M. Orr, Managing Principal, Integro Insurance Brokers
  • Anthony K. Ottati, Vice President, Diversified Financial, Zurich North America
  • Mike Read, Business Development Director, ABA Insurance Services
  • Joel Sulkes, Global Financial Institution Practice Leader, Aon​
  • Thomas F. Tierney, Managing Director, FINPRO Banking, Capital Markets and FINTECH Leader, Marsh
12:00 pm – 2:00 pm Meet with Corporate Partners/Lunch on Own
2:00 pm – 2:45 pm Outsourcing Functions Without Insourcing Risk
Using a third party vendor mitigates expense, but does it mitigate risk?  Risks associated with third-party vendors are becoming increasingly more challenging. ​Let us help you understand outsourcing exposures, compliance considerations and timesaving solutions to effectively manage these risks.  
  • ​Barbara W. Munch, Senior Vice President, Corporate Insurance & Risk Management, KeyCorp
  • Aaron M. Seiter, ARM, Senior Vice President, Corporate Insurance Executive, The PNC Financial Services Group, Inc.
  • Christopher Taylor, Head of Healthcare and Financial Institutions, Zurich North America
2:45 pm – 3:30 pm Claims, Trends and Severity Exposures
Banks purchase professional liability or errors and omissions insurance to protect against loss arising from their professional services. Over the years, these policies have evolved to encompass a broad variety of loss including regulatory violations, wrongful foreclosures, excessive fees, breach of fiduciary responsibilities, etc. Carriers assert coverage expansion has caused losses to rise yet have failed to provide evidence supporting this upward trend. Bank clients are skeptical of carriers’ pricing/retentions trends as very few of them have ever had a loss excess of the retention, yet markets  continue to push for rate/higher retentions on their E&O book. This session explores this dichotomy and seeks to answer the question-what factors drive rate?
  • Bruce Plummer, President, Corporate and Trust Insurance, Senior Vice President, Corporate Operational Risk, The Northern Trust Company
  • Elizabeth Maio, Financial Institutions, Industry Leader, CNA
  • Jacqueline Quintal, Managing Director, Financial Institutions Practice Leader, Aon
3:30 pm – 3:45 pm Break
Sponsored by Berkshire Hathaway Specialty Insurance
3:45 pm – 4:30 pm Sleepy Fiduciary – Active Litigation
Employee benefit plans have become the latest target for litigation.  Fiduciaries need a robust process around investment selection and expenses.  This session will provide thoughtful insight to mitigate this risk.
  • ​​Larry Fine, Global Head, Professional Liability Claims, AIG Property Casualty
  • Gary E. Kilpatrick, J.D., Senior Consultant, Willis Towers Watson
  • ​Brian T. Ortelere, Partner, Morgan Lewis & Bockius LLP
  • Kai H. Ric​​hter, Partner, Nicholas Kaster, PLLP
4:30 pm – 5:00 pm Reps and Warranties Insurance
This session will address the increasing interest in M&A insurance solutions for Financial Institution transactions, including a discussion of the fundamentals of representations and warranties insurance, improved insurer appetite for financial services deals, and whether banks, broker dealers and investment management firms will be the next frontier.
  • William (Bill) Kucera, Partner, Mayer Brown
  • Roy Locke, Senior M&A Underwriter, AIG
  • John McNally, Esq., Senior Vice President, Leader, U.S. Transactional Advisory Practice
5:00 pm – 7:00 pm Gallagher Happy Hour
Jimmy Buffet's  Margaritaville - Tiki Room (City Walk, 6000 Universal Studios Plaza #704)
(Open to All Registered Bankers and Invited Guests Only)
Sponsored by Gallagher
7:00 pm – 9:00 pm Willis Towers Watson Networking Dinner
(Open to All Registered Bankers and Invited Guests Only)​
Sponsored by Willis Towers Watson
9:00 pm – 10:00 pm Late Night Bermuda Markets Event featuring Jimmy Keys
(Open to All Registered Attendees)
Sponsored by the Bermuda Markets

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​7:00 am – 8:00 am ​Meet with Corporate Partners
8:00 am – 8:30 am Continental Breakfast
Sponsored by Apsen Insurance
8:30 am – 9:30 am Emerging Violent Threats To Organizations  Measuring What Matters​
Complex organizations are increasingly challenged by active shooter, workplace violence, and terrorist threats that pose not only life safety risk but business interruption and economic risks. Given the fact that the United States has experienced 2.14 terrorist plots (almost all failed) every months from 2013 to today suggests a greater risk than perhaps is understood. Similarly the recent YouTube shooting highlights the fragile connections that can lead to tragic outcomes. When overlaid against the coming cyber terrorism and new forms of violence – e.g. drones – organizations that understand the intersection of the physical and virtual risks and the ways in which these risks can be viewed will be best positioned to protect themselves from the coming threats
  • Joseph Gilliand, Terrorism and Political Violence Underwriter, Beazely Group
9:30 am – 10:15 am The Proliferation and Evolution of Digital Loan Transactions
The business of lending money has never been more in flux. Upstart digital-only lenders compete with traditional banks for a piece of the mortgage industry, and in doing so, have brought new ways to process higher volumes of loans in more efficient ways. Digital signatures, while previously eschewed by the industry in favor of hand signed documents, are a reality. In this session, we delve into this world of digital signatures, by describing what they are (and aren’t), the laws that support and define their use, and finally the impact they will have on the fidelity bond.
  • Christopher Arehart, Senior Vice President–Product Manager, Chubb
10:30 am – 11:15 am How Can Risk Management Keep Up With Innovation
Innovation introduces opportunity and risk, yet risk management is often the last advised of new initiatives. The banking sector is said to be ripe for disruption, but insurance solutions are not keeping pace. Learn how risk managers can help foster a bank’s innovation strategies to align with insurance protections and programs.
  • Bruce Pl​ummer, President, Corporate and Trust Insurance, Senior Vice President, Corporate Operational Risk, The Northern Trust Company
  • Ciara Moloney, FINEX Financial Institution, Fintech Specialist, Willis Towers Watson
  • Ben Phillips, Financial Institutions Underwriter, Brit Global Specialty

11:15 am – 12:00 pm Risk Manager Panel
12:00 pm – 12:15 pm Chair's Closing Remarks
​12:15 pm ​Conference Adjourns
12:30 pm – 2:00 pm​
Peer Exchange Luncheon

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More Information

Program ​Questions? Contact Nyel Rountree.