ABA Insurance Risk Management Forum

February 3 - 6, 2019 • Loews Sapphire Falls Resort • Orlando, Florida

 

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Sunday, January 21  |   Monday, January 22  |   Tuesday, January 23  |   Wednesday, January 24

Program subject to change - check this page for continuing updates.
ALL GENERAL SESSIONS ARE LOCATED IN THE JW GRAND BALLROOM - LEVEL 4​
Sunday, January 21, 2018
11:30 am - 5:00 pm REGISTRATION
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
​11:30 am - 2:30 pm WELCOME REFRESHMENTS - SPONSORED BY CNA 
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
12:30 pm -​ 2:00 pm LUNCH AND LEARN:  BOND FORMS AND CYBER
JW MARRIOTT GRAND BALLROOM – SALON 7

You are a seasoned banker with no insurance experience and the CEO hands you the responsibility of managing the bank’s insurance risks. You are not alone, particularly in community banks. What are forms and retention? What are the standard coverages, optional coverages, coverage extensions and by the way how do I cover cyber liability? Will my directors have enough coverage?

This session will answer some of those questions and hopefully give you some pointers on how to interact with your insurance agent (who many times handles just your bank) and the underwriters.

  • Moderators:
    • Tom Hasty, Senior Executive Vice President/Chief Regulatory and Risk Management Officer, TowneBank
    • Heather Myerscough, Corporate Insurance Director, Huntington National Bank
  • Speakers:
    • William Jennings, Underwriter, Beazley Group 
    • Nick Economidis, Cyber Liability Underwriter, Beazley Group
2:00 pm - 2:15 pm ​BREAK
2:15 pm - 3:15 pm BACK IN THE NEWS BUT NOT A NEW RISK EXPOSURE - SEXUAL HARASSMENT IN THE WORKPLACE
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)

Sexual Harassment exposures and allegations know no bounds when it comes to the type of firm — Large or small ... entertainment, politics, sports, financial, technology, manufacturing firms ... privately held, public, municipality/government entity or non-profit ... where there are people, there are exposures!

This session will highlight the multiple exposures and key mitigation opportunities that have been evolving as sexual harassment has re-emerged as a very real exposure in today’s business environment.  You won’t want to miss this refresher on the essential elements of a strong corporate policy, the multiple exposures across team members, vendors and customers and how insurance can play a key role in your risk mitigation strategy.

  • Moderator: Jill Combs, Senior Vice President, Risk and Insurance Management, Wells Fargo Bank, N.A.
  • Speaker: Esteban Shardonofsky, Partner, Seyfarth Shaw LLP
3:15 pm - 3:30 pm BREAK
3:30 pm - 4:30 pm A PRACTICAL APPLICATION OF BUSINESS ANALYTICS & LOSS MODELING IN THE INSURANCE DECISION MAKING PROCESS
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)

Business analytics and loss modeling applications can be effective tools to evaluate insurance program structures and determine an organization’s overall risk appetite. Today’s session will explore how these tools can impact the insurance buying process, influence senior management’s risk perception, and affect business behavior and corporate culture

  • Moderator: Bruce Plummer, President, Northern Trust Services, Inc.
  • Speaker: Kinsey Carpenter, Jr., Area Senior Vice President, Arthur J. Gallagher and Company
5:00 pm - 6:00 pm ABA/AIG NETWORKING RECEPTION
(For All Registered Attendees) 
CONGRESS AVENUE POOL TERRACE - LEVEL 5 - JW MARRIOTT
Mingle with friends old and new while enjoying the evening stars and infamous cords from George Strait’s long time guitarist, Rick McRae! All registered attendees are welcome to attend.
6:00 pm - 9:00 pm MARSH NETWORKING EVENT
(Registered Bankers and Invited Guests Only) 
LONESTAR BALLROOM - LEVEL 3 - JW MARRIOTT
Marsh’s Financial Institutions Practice invites you to their annual networking event at ABA. Come enjoy a lineup of Austin’s most popular live-musicians, complete with Texas inspired food stations for a true “Taste of Austin.” It’s sure to be a hit!

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Monday, January 22, 2018
8:00 am - 5:00 pm REGISTRATION
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
7:00 am - 8:00 am TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS  
8:00 am - 8:30 am CONTINENTAL BREAKFAST - SPONSORED BY SOMPO
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)

8:30 am - 9:30 am OPENING WELCOME – MANAGING TODAY’S RISK FOR FUTURE SUCCESS
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)

  • Moderator: Roberta Nebel, Director, Barclays 
  • Speaker: Brian Duperreault, President and Chief Executive Officer, AIG
9:30 am - 9:45 am ​BREAK — SPONSORED BY LOCKTON 
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
9:45 am - 10:15 am REGULATORY OUTLOOK 2018
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
How will the 2018 regulatory landscape impact insurance risk managers? Among this year's sessions will be an important regulatory outlook delivered by Rob Nichols, President and CEO of the American Bankers Association. Don't miss your chance to explore anticipated regulations and their impact on your insurance risk management strategy.

  • Moderator: Roberta Nebel, Director, Barclays 
  • Speaker: Rob Nichols, CEO and President, American Bankers Association
​10:15 am - 10:45 am THE NEW WORLD ORDER
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Change is ever present, but it sometimes accumulates so quickly that systems need to be re-thought. This seems to be one of those occasions, with geopolitics, demographics, and technology moving us away from past norms. Disruption is creating a new set of winners and losers across industries, countries, and segments of the world’s population. The implications of this for economic growth and financial markets will be discussed.

  • Moderator: Bruce Plummer, President, Northern Trust Services, Inc.
  • Speaker: Carl R. Tannenbaum, Executive Vice President and Chief Economist, Northern Trust Corporation
10:45 am - 11:00 am BREAK
​11:00 am - 12:00 pm CYBERSECURITY VULNERABILITY – MANAGING THE EMPLOYEE EXPOSURE
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
In this session the following will be covered:
  • Most common causes of a potential breach reaching an employee’s desk?
  • Phishing, spoofing, ransomware—what employees need to know?
  • Common traits of insiders or ex-employees who purposely present a cyber-threat?
  • Extra steps taken when terminating employees.
  • What, Who, and Where of Cyber security training.
  • Finding qualified cyber talent.
Join us to learn more about how to manage employee exposure to cybersecurity vulnerability.

  • Moderator: Carmelo C. Casella, Managing Director, Corporate Insurance, The Bank of New York Mellon 
  • Speaker: Karen Shellenback, Principal, Mercer Intellectual Capital Solutions, Mercer Select Intelligence
​12:00 pm - 2:00 pm LUNCH ON OWN - TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS  
2:00 pm - 2:45 pm
DIVERSITY AND INCLUSION: IT'S RISKY BUSINESS 
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
As diversity and inclusion becomes a strategic business imperative rather than an HR matter, risk is also part of the conversation. As companies strive to attract, retain, and develop employees from all walks of life, not having a strategy, well-documented processes, and branding within the diversity and inclusion framework will be "risky business!" This discussion will address ideas for elevating the conversation and making progress.
  • Moderator: Helen West, Hon BA, CRM, CIP, Head, Corporate Insurance & Director, Enterprise Business Continuity Management, Risk Operations, BMO Financial Group
  • Speakers: 
    • Kelley F. Cornish, Senior Vice President, Head of U.S. Diversity and Inclusion, Human Resources, TD Bank
    • Nina Boone, Managing Director, AONHewitt
2:45 pm - 3:15 pm
FIGHTING THE NEXT GENERATION OF BUSINESS EMAIL COMPROMISE ATTACKS
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
As fraudsters continue to improve their email spoofing and their email takeover techniques with better socially engineered schemes, business email compromise attacks will become more successful, says Denyette DePierro, Vice President and Senior Counsel of the Center for Payments and Cybersecurity at the American Bankers Association. But what role can banking institutions play in helping to protect their customers and firm from victimization?

This session will help answer that question with ways to recognize and take precautions against these ever-evolving attacks.  You will walk away with The ABA handbook on Information Security as well as the FSSCC’s Cyber Insurance Buyers Guide. Hope to see you there!

  • Moderator: Susan Stuhr, Managing Director, Corporate Insurance, Charles Schwab and Corporation
  • Speakers:
    • Denyette DePierro, Vice President and  Sr. Counsel, Payments and Cybersecurity, American Bankers Association
    • Michael Kontonotas, Underwriter, Financial Fidelity & Commercial Crimes, Beazley Group
3:15 pm - 3:30 pm BREAK - SPONSORED BY STARR INDEMNITY
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
3:30 pm - 4:15 pm
DISRUPTIVE TECHNOLOGIES: NOT SIMPLY BUZZWORDS FOR FUTURE RISK ANYMORE
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
How Cryptocurrencies, Hot/Cold Storage, Artificial Intelligence, Behavioral Analytics, Biometrics and Blockchain in today’s financial institution risk landscape impact business operations and risk transfer mechanisms much like cloud, online banking, mobile & y2k did previously.

  • Moderator: Patricia Dennis, Vice President, Corp Ins Risk Manager, Zions Bancorporation
  • Speaker: 
    • Matt Prevost, Senior Vice President, Financial Lines, Chubb
    • Christopher Arehart, Senior Vice President, Chubb
4:15 pm -  5:00 pm A CULTURE OF RISK MANAGEMENT IS ESSENTIAL
JW MARRIOTT GRAND BALLROOM – CONTENT AND COCKTAILS  LEVEL 4 (SALON 5 & 6)
A Culture of Risk Management must permeate a business to be most effective.  While each Risk Manager actively addresses the insurable risks within their financial institution, it is their ability to influence the “culture” of risk management that may be even more critical.  In this session we’ll discuss how can risk managers can:
  • Broaden their influence within the organization
  • Expand capabilities when expenses are limited: utilizing carriers & brokers to maximize organizational impact
  • Get a seat at the table to influence risk culture
  • Develop techniques to better communicate risk imperatives with company leaders. Utilize carriers & brokers in enhancing the overall Culture of Risk Management
This session will present perspectives in a panel discussion approach including current financial institution Risk Managers.

  • Moderator: Jill Combs, Senior Vice President, Risk & Insurance Management, Wells Fargo Bank, N.A.
  • Speaker:
    • Chris Taylor, Head of Healthcare and Financial Institutions, North American Commercial Insurance, MMC Zurich North America
    • Bruce Plummer, President, Northern Trust Services, Inc.
    • Sarah J. St. Clair, Vice President – Assistant General Counsel, Fifth Third Bank
    • Tom Hasty, Senior Executive Vice President & Chief Regulatory & Risk Management Officer, TowneBank
5:00 pm - 7:00 pm
JLT WELCOME RECEPTION (Registered Bankers and Invited Guests Only)
OFF SITE - LONESOME DOVE
Indulge in urban western hors d’oeuvers and enjoy some Texas-inspired cocktails while listening to a live music performance from local artist, entertainer, songwriter and musician, Rachel Stacy.  
6:30 pm - 9:30 pm
AON NETWORKING EVENT (Registered Bankers and Invited Guests Only)
OFF SITE - LA CONDESA
Aon Risk Solutions’ Financial Institutions Practice would like to invite you to attend their annual networking event during the ABA Insurance Risk Management Forum. Join us at La Condesa in Austin’s Warehouse District for modern Mexican food and cocktails while enjoying their warm, vibrant and eccentric atmosphere.

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Tuesday, January 23, 2018
8:00 am - 5:00 pm REGISTRATION
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
7:00 am - 8:00 am TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS  
​8:00 am - 8:30 am
CONTINENTAL BREAKFAST - SPONSORED BY ARGO PRO
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
8:30 am - 9:15  am KEYNOTE ADDRESS – COMPOSING THE WORLD
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Why do some people just play notes they are handed while others write new music in the world? In his captivating presentation, violinist Kai Kight will tackle this question, perform original music and share the inspiring story of how he became an innovative composer in a field of conformity. This session will leave you feeling inspired to take your future into your own hands and bring your unique ideas forward.

  • Moderator: Roberta Nebel, Director, Barclays
  • Speaker: Kai Kight, Classical Violinist Turned Innovator, Composer and Entrepreneur
9:15 am - 9:30 am BREAK - SPONSORED BY GREAT AMERICAN INSURANCE GROUP
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
9:30 am - 10:30 am
KIDNAP AND RANSOM
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
A high impact session dealing with the current threat landscape in the K&R arena. This would include Virtual, Express, Tiger and Traditional Kidnapping. We will walk through an actual kidnapping for ransom and discuss the pre-kidnap planning, the various moving pieces of the kidnap event through the post-release and repatriation for the victim and family. The Risk Managers role and associated insurance coverage will be integrated into the discussions.

  • Moderator: Frank Lagerstedt, Executive Director, Risk & Insurance Management, Morgan Stanley
  • Speaker: Mark Rossin, Associate Director, Control Risks
10:30 am - 10:45 am BREAK - SPONSORED BY CANOPIUS
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
10:45 am - 12:00 pm LEADERSHIP PANEL
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
A much anticipated staple of the ABA program, the corporate insurance leadership panel will engage in a robust dialogue and debate on industry hot topics.

  • Moderators: 
    • Helen West, Hon BA, CRM, CIP, Head, Corporate Insurance and Director, Enterprise Business Continuity Management Risk Operations, BMO Financial Group 
    • Larry Goanos, President, Andros Risk Services
  • Speakers: 
    • Stephen Troiano, Senior Vice President, Financial Lines, Chubb
    • Mike Morales, Senior Vice President, Head of Financial Institutions - Financial Lines Underwriting, Zurich North America
    • Alex deLaricheliere, Managing Director, Marsh
    • Jennifer J. Fahey, Senior Vice President, JLT Specialty USA
    • Mike Read, Business Development Director, ABIS
    • Alex Muralles, US Head of FINEX Financial Institutions, Willis Towers Watson
    • Deborah Morris, National Financial Lines Practice Leader, Integro
    • David Lynders, Industry Practice Leader, Financial Services​, AIG
    • Eileen Yuen, Managing Director, Arthur J. Gallagher
    • William Jennings, Underwriter, Beazley
    • Jacqueline Quintal, Managing Director, Financial Institutions Practice Leader, AON
​12:00 pm -  2:00 pm LUNCH ON OWN - TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS  
​2:00 pm - 2:45  pm WELLNESS, RISK AND PRODUCTIVITY
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Recent studies are showing overlooked levels of stress, addiction and suicide rates in the U.S. population, and the issue of financial wellness is taking on more visibility given its connection to physical and emotional health. Coupled with weak productivity growth, there is urgency for employers to identify strategies, like total well-being, to boost employee performance.
  • How total well-being strategies – physical, emotional and financial – can improve the employee experience
  • How ergonomics programs play a role in physical well-being and can be used to reduce workers compensation costs and improve workforce effectiveness and financial results.
  • How companies are focusing on employee physical and emotional health and financial well-being to improve engagement, retention and productivity
Learn more about what is employee well-being and how to assess if your organization’s workforce productivity is lagging.

  • Moderator: Heather Myerscough, Corporate Insurance Director, The Huntington National Bank
  • Speakers:
    • Shelly Wolff, M.S., M.B.A., Senior Health Management Consultant, Willis Towers Watson
    • Thomas Hilgen, CPE, Senior Vice President, Ergonomics Practice LeaderIntegrated Casualty Consulting, Willis Towers Watson
2:45 pm - 3:00 pm BREAK - SPONSORED BY BERKSHIRE HATHAWAY SPECIALTY INSURANCE
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
​3:00 pm - 3:30 pm DETECTING AND DEALING WITH WORKPLACE OPIOID ABUSE
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
The concept of a drug free work place is losing ground in today’s environment.  The Substance Abuse and Mental Health Services Administration (SAMSHA) revealed that 75 percent of adults ages 18 to 64 with substance misuse disorders are in the workforce.

The ongoing opioid epidemic is creating new challenges for employers to determine if an employee is under the influence of a legal or illegal substance.  These environmental changes are driving a shift from a drug free workplace to an impairment free workplace.  This session will address how medical, legal and risk control services need to align to establish and maintain an impairment free workplace.

  • Moderator: Annette Hopkins, Managing Director, ERM/Corporate Insurance, State Street Corporation
  • Speakers: 
    • Melissa Burke, PharmD, Second Vice President, Workers’ Compensation, Travelers
    • Woody Dwyer, 2nd Vice President, Workers Compensation, Travelers - Risk Control
3:30 pm - 3:45 pm BREAK
3:45 pm - 4:15  pm
RISK TRANSFER SOLUTIONS TO ENABLE BUSINESS
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Outside of the everyday type of insurance, over the past few years new products have evolved  that are effective solutions to overcoming normal business hurdles  such as protracted negotiations between buyers and sellers, disputes between companies and regulators, excessive capital allocations due to the unknown when making business decisions.  Join us for a lively panel discussion about these new (and not so new) solutions for transferring risk and enabling transactions and investments and mitigating downside capital impact associated with business decisions. 

  • Moderator: Susan Stuhr, Managing Director – Corporate Insurance, Charles Schwab & Co.
  • Speakers:
    • Brian Mukherjee, Counsel, Goodwin Proctor LLP
    • Lex Baugh, CEO North America General Insurance, AIG
4:15 pm - 5:00 pm 2017 NATURAL DISASTERS – HOW IS YOUR INSURANCE COMPANY RESPONDING?
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
A banker’s perspective on before, during and after a disaster.  Natural disasters have proven, particularly in the past year, to happen with unexpected frequency.  Whether the disaster comes in the form of a storm, earthquake or a fire, the effects can be lasting and costly.  What to plan for, and how to prepare for those losses that always seem to be surprise, are key to the risk management function.  Just as creative solutions can aid planning, help recover from a loss and avoid some future losses, creative approaches also aid in obtaining coverage to pay for recovery efforts.  While insurance is a key part of risk management, bankers should understand the coverage and how it will respond to different types of losses. Better to prepare in advance of a loss, than wait until after disaster strikes.

  • Moderator: Annette Hopkins, Managing Director, ERM/Corporate Insurance, State Street Corporation
  • Speakers: 
    • Dan Healy, Partner, Anderson Kill 
    • Wes Hoskins, President and CEO, First Community Bank
​5:00 pm - 7:00 pm HAPPY HOUR SPONSORED BY:  GALLAGHER  (OFF SITE EVENT) 
(For All Registered Bankers and Invited Guests) 
Bourbon, Beer & Barbecue!  Please join Gallagher’s Financial Institutions Practice for Happy Hour on Tuesday from 5pm to 7pm at a local favorite – Lambert’s Downtown Barbecue. Lambert’s is located at 401 West 2nd Street – a short walk from the conference location.  Open to registered bankers.
7:00 pm - 9:00 pm ABA/WILLIS TOWERS WATSON NETWORKING DINNER 
(For All Registered Attendees)
CORNER RESTAURANT - LOBBY LEVEL, JW MARRIOTT 
Enjoy a casual and relaxing networking evening.  Dine with friends while enjoying with the sounds of Ruby Jane & The Reckless. Since joining forces in 2015, this young band received the prestigious Black Fret grant and recently finished their debut album “In My Head” recorded in Austin’s own Bubble Studio with renowned producer Frenchie Smith (Gary Clark Jr, JET, Santana, Wild Child, Trail of the Dead.) With their combination of extraordinary musical abilities, beautiful harmonies and hooky choruses, they are creating a new sound that breaches the limits of musicianship in modern day pop music.    
9:00 pm - 10:00 pm
LATE NIGHT BERMUDA MARKETS EVENTS
(For All Registered Attendees)
OFF SITE - SWIFT's ATTIC
You won’t want to miss out on stopping by Swift’s Attic – another authentic landmark in Austin.  Enjoy this stylish, retro-chic hot spot in historical space while sampling some of their local craft beers and famous cocktails.   

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Wednesday, January 24, 2018
8:00am – 12:30pm ​​​​REGISTRATION
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)​
8:00 am - 8:30 am CONTINENTAL BREAKFAST - SPONSORED BY ASPEN
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (FOYER)
8:30 am - 9:15 am D&O TO GO
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
You will want to rush back and spread the word based on the insights gleaned from this session!  A practical update on current claim trends, contract language considerations, and condition of the D&O market…as told from a Plaintiff’s perspective. 

  • Moderator: Jodi L. Monahan, Director, Insurable Risk Management, Bank of America Corporation 
  • Speakers: 
    • Carrie O’Neil, Senior Vice President, JLT Specialty USA
    • Darren J. Robbins, Partner, Robbins Geller Rudman and Dowd LLP
9:30 am - 9:45 am BREAK
9:45 am - 10:15 am BLOCK CHAIN TO KNOW  
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)

Continuing the banker to banker conversation on understanding what we do not know.

  • Moderator: Carmelo C. Casella, Managing Director, Corporate Insurance, The Bank of New York Mellon 
  • Speaker: John S. Oxford, CFMP, Director of Corporate Communication & External Affairs, Renasant Bank
10:15 am - 10:30 am
BREAK
​10:30 am - 11:30 am CATASTROPHIC/TERRORISM
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Managing non-conventional terror risk whether cyber terrorism, ransomware, disruption to power grids, direct terror acts in key targeted locations, impacts us all whether directly or indirectly. What should risk managers be concerned about when evaluating these more difficult acts, and what insurance programs are available or should be to transfer these risks.

  • Moderator: Laura Langone, Senior Director, PayPal Treasury Global Risk and Insurance, PayPal
  • Speakers: 
    • Gus Green, Colonel (Ret.) - Head of Global Terrorism Risk Consulting, AIG
    • Roger Sandau, Managing Principal, Integro
11:30 am - 12:30 pm
RISK MANAGER PANEL
JW MARRIOTT GRAND BALLROOM – LEVEL 4 (SALON 5 & 6)
Interactive panel discussion on the ins and outs of being a broad generalist with depth. The evolution of interfacing with our internal business units. Tips on structuring your own living will and business continuity within Corporate Risk Management. Captive feasibility study, how to proceed.​

  • Moderator: Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation
    • Barbara W. Munch, CPCU, ARe, ASLI, Senior Vice President, Senior Manager, Corporate Insurance, Key Bank
    • John Kline, Risk and Insurance Management Director, Discover Bank
12:30 pm
CHAIR’S CLOSING REMARKS

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​Questions? Contact Sheryl Brannon.